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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3234 results found

  1. Error login

    Se a producido un error sal de la aplicación o reinicia la, desde ayer que al iniciar el juego me lanza este mensaje, ya probé desinstalando el juego y volviendolo a instalar, y reiniciando el teléfono

    2 votes

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  2. Kicked out of a Game in progress

    Last Night during TNT premier Draft, i was literally kicked out of a game i was winning ( i was more than 20 points ahead and my opponent had 2 points). Unfortunately, I don’t have any screenshots because it all happened very quickly. I was leading 4-2, but this JOKE was counted as a defeat.

    1 vote

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  3. draft

    Game freezing after playing card

    Game freezes after playing a card. Sits like it is waiting for me to hit thr resolve button that doesn't exist. Then times out and I lose due to timeout.

    1 vote

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  4. chosen by valgavoth

    Chosen by valgavoth card states "all damage that would be dealt to you" but the cards and say opponent loses x life still deal damage to the player?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Searching for Cards - Art Styles Dont Appear Correctly

    When I'm trying to search for cards, like s:PZA, even cards that I have selected another art (as my favourite art no less), they dont appear over the PZA slop ‘style’.

    Let users opt out of lazy choices.

    1 vote

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  6. Dominaria and Rivals of Ixalan alternatives is missing

    I had alternate versions of cards "Llanovar Elves" and "Ghalta, Primal Hunger" in my collection. They used to show up as individual cards, but now they appear as styles. And I don't have those styles, even though I definitely had the cards.

    1 vote

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  7. Cards getting stuck in a stack once played

    Cards from myself and my opponent would get stuck and never go to their place on the board. This would cause me to not be able to select my own creatures/Planeswalkers and not be able to select my enemies creatures when playing my own spells.
    Edit: this was on a Google Pixel using android OS

    1 vote

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  8. Did Not Receive TMNT Arcade Style Cosmetic - 8000 gold

    Paid 8000 gold but TMNT Arcade 4 card cosmetic is not to be found anywhere. I own one of the cards but this cosmetic does not appear.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  9. Missing Cosmetic I Bought - Arcade Style Turtles

    For 8000 gold I bought the Arcade style TMNT 4 card set. If you look under MY store you will see I bought it. None of them appear anywhere. I do own one of the cards yet the cosmetic does not appear.

    1 vote

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  10. Suggestion: wait for turn offline.

    I Would like to be able to take my turn, and close the application to wait for my opponent to take their turn.

    This would be useful for playing with friends that work full time jobs like me, so that we can play on breaks, and come back to the game at a later time.

    These matches could be limited to friends or in it's own mode, and would expire if a player didn't take their turn within a day or so.

    2 votes

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  11. Exert Does Not Work!!!

    I am sick of losing games ON RANKED because the game engine does not work. When attacking with a creature with exert, specifically when pressing "Attack All," exert does not trigger! This has caused me to lose games unfairly, ones that I would've won otherwise.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Missing Card

    Opened a card pack for the new Teenage Mutant Ninja Turtles set, and received the Brainstorm full art card, and it is not available in any set, nor can I make the card with tokens. Is the card banned?

    1 vote

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  13. Don & Raph, Hard Science: Cost reduction ability does not work

    After attacking with "Don & Raph, Hard Science", the effect does not work. I've held multiple types of noncreature spells: enchantments, instants, sorceries, and had 3 artifacts on the field from "Mouser Foundry " and "Bespoke Bo" and there is never an opportunity to get a discount. It says it triggered and the ability shows on the left, but it is not actually usuable.

    22 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  14. Multiple highly unusual crashes while playing against a particular opponent

    Played against an opponent with the name Hairra_Wedge

    The game crashed 3 times out of nowhere. Seems likely that this player is hacking somehow.

    1 vote

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  15. non accedo al gioco tramite rete wifi dal mio pc

    non riesco ad accedere al gioco tramite rete wifi dal mio pc

    1 vote

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  16. Missing Type of Feedback

    Even navigating to: https://feedback.wizards.com/

    I'm trying to leave feedback about Magic than just about MTGA.

    1 vote

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  17. 1 vote

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  18. Missing Simplified Art Options

    Most cards have simplified art options.

    Including cards I'm sure you have the contracts in place to use these newer art styles (at no additional costs to WotC; because how poorly WotC treats artists).

    Could you please make cards have at least a standard art style that is readable and within universe than this out of universe slop you are stuck to.

    1 vote

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  19. A way to review owned alternate arts please.

    As an example today I got Rhythm of the Wild from a TMNT pack. As I am a new player and play in Standard with cards I'm familiar with so far I don't dabble much in Historic. The new deck builder defaults to standard, so it was kind of hard to find this card I owned and wanted to play. I'm sure there are others I might have forgotten in winning styles from Midweek Magic, opening them in a pack, or purchasing them when they were on sale in the store.

    These are cards I would potentially spend my wildcards…

    1 vote

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  20. Auto Stops Are Missing - Please Stop Hand Coding These

    There needs to be some rules to identify when a card(s) should create an auto stop.

    Otherwise you get board states like this where the client auto passes:
    https://youtu.be/wYRSquPRPYY&t=1270

    This solves some future dev debt than hand coding every little detail into the client.

    1 vote

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MTG Arena Bugs & Product Suggestions

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