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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3234 results found

  1. 1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Turtle Van card glitches while crewing

    Playing mtg arena on mobile iOS. On my turn I have an eligible creature in play, say a 2/2sewer rat, I also have the turtle van in play. I select turtle van to activate crew, then select my 2/2, it taps, the turtle van starts to do a spin graphic then the game glitches for a second, it skips all remaining phases of my turn and goes to opponents draw phase. No damage is done to player, and no plus one is given to my 2/2.

    2 votes

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  3. Card text blacked out and unreadable

    Since the last two updates, when building a deck or even when opening packs, some cards have portions of text blacked out and unreadable. I'm on Android.

    2 votes

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  4. ive spent so much money the game stopped working properly

    i have so many cards that it makes the game not load right and my screen gets whited out in my collection. **** this game. its been broken forever. fix your game

    1 vote

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  5. Instants are able to be cast for their sneak cost during the damage step

    If you do full control, you are able to cast instants after damage is dealt. I tested with the last ronin's technique, michaelangelo's technique, and jennika's technique. I'd assume kitsune's technique would be the same but hadn't tested yet). Sorceries and creatures seem to be fine, just seems like the instants specifically are allowing this.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. I p

    Purchased the Leonardo sleeves from the Mastery pass, but haven't received them nor are they showing up in my sleeve list as usable.

    2 votes

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    1 comment  ·  Store  ·  Admin →
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  7. Dark Leo and Shredder not visually removed from board after being removed

    I had Dark Leo and Shredder on the field and the opponent gave it -3/-3 (I think it was Karai's Technique). My creature stayed on the field as a -2/0 although it was also in the graveyard. I couldn't attack with the creature, its trigger didnt work, and I also played a second one and didnt trigger legend rule. But the creature that the game knew was removed was still visually on the board. Im not sure if it was the same for the opponent.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Duplication protection gems not awarded

    Gems awarded from duplication protection are not added to my gem count.

    I don't have exact steps to produce this bug, but i get animation that card reveal is actually resolving into some gem amount 20 or 40 gems. But in my gem amount stays the same.

    Tried changing views and restarting the game but the gem amount stays the same.

    1 vote

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  9. Game freezes

    I play on Android and since 2 updates ago(ninja turtles) the client freezes often. I can click cards, but not end a match. I need to force the app to quit. This happens often when I am playing bot matches. And did not start happening until recently

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. attack skipped

    I use turtle lair before attack pahse to attack for lethal but the attack phase never appeared.
    skipping the turn entirely.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Midweek Magic Achievement Stuck

    The Midweek Magic Achievement is stuck at 48/52.

    Last week I checked between games and it was not moving up. I thought maybe once the event is over all 3 will be counted at once but no.

    This week, I've checked prior to the games, did my 3 Standard Pauper wins and it's still stuck at 48/52.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  12. sealed freeze with suggest lands

    Bug Report: Game Freezes in Sealed Deck Builder when using "Suggest Lands" (Android)
    ​Summary:
    The game client freezes and requires a restart when trying to edit the main deck after clicking the "Suggest Lands" button during a Sealed event.
    ​Steps to Reproduce:
    ​Participate in a Sealed event.
    ​Between matches, enter the Deck Builder to modify the deck.
    ​Click the "Suggest Lands" button.
    ​Attempt to open or interact with the Main Deck to make further changes.
    ​Actual Result:
    The game becomes completely unresponsive (freezes). I am forced to close and restart the application to continue.
    ​Environment:
    ​Platform: Android
    ​Event: Sealed

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. 3 votes

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  14. Text not displaying correctly

    Unusable text and numbers on android app

    3 votes

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  15. Triskaidekaphile should be banned.

    I dont care who disagrees with me but between the first and last experience I had at an irl mtg event and now this on arena. I personally think all win the game car effects should be banned. We were not even 4 turns into a casual historic match and I lose before I can even get anything going cuz he built his deck to instantly get the win condition on that stupid card. 13 cards in hand, win the game. At the one tourney I went to, a guy had a 300+ card deck and 6 turns in played…

    1 vote

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  16. Unable to choose color when adding mana of any color

    Whether choosing a color for my multiversal passage or selecting a color to add with a mana dork I am currently unable to select a color from the wheel that pops up. Im using the most up to date version on my android device. The wheel is completely greyed out. Leading me to either roping my opponent so it will auto choose white or hoping the auto tapper correctly guesses the color I want.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Sigardian evangel needs changed. Alchemy cards need more QA.

    This needs to be changed. The conjured card needs to lose the ability to conjure another one. Completely broken.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Auto-Stops do not account for Don & Raph Hard science's mana reduction.

    I was unable to stop after attacking with Don and Raph's Hard science even though I had an instant I could cast with it's cost resduction ability.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Mythic Lorwyn Eclipsed Packs give regular rare wildcard

    Purchased a Lorwyn eclipsed mythic pack but the mythic slot gave a regular rare wildcard. This should have been a mythic wildcard.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  20. Add the Doctor Who set to MTG Arena

    Since the sets for Avatsr the Last Air Bender, Lord of the Rings and Final Fantasy are on Arena, why not Doctor Who? I know they are commander sets, but a standard deck could be made from the cards.

    1 vote

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MTG Arena Bugs & Product Suggestions

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