MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
10229 results found
-
LED doesn't hold priority bug
I lost a game because MTGA auto-passed instead of letting me sacrifice LED for mana to create a thopter with retrofitter. Priority auto passes rather than letting you sacrifice LED to take actions.
2 votes -
[bug]Store currency wrong
I’m getting euro instead of UK £, this is happening on a windows laptop, however if I load the same account on my iPhone I’m still seeing £ as I should, can anyone help because I tried customer service but they basically gave me a link here and might as well have told me to fix it myself…
1 vote -
Lifelink not working properly
When you deal lethal damage to a player and that player has a lifelink creature (not first strike), they first go below zero with their life total, but then the life link adds the life while afterwards and they are alive again. I don’t think that should be the case. Lost 2 games because of it and also gems because of it…. Not nice
1 vote -
Increased time for cube events
As cube enthusiast, I played a ton of cube games, and so I'm very happy I get to play this on Arena, love it!
But Cube is a complicated format.However, the interface isn't as quick as I want it to. For example, I recently played Breach + LED + Brain Freeze and I ran out of time to perform the actions to win in time in one turn.
Perhaps the game could add more fuses or an increased rope timer for cube events only.
Maybe even something like: as long as you click a ‘Thinking’ button, you get more…1 vote -
Equipments give haste even when destroyed
When a creature with summoning sickness is equipped with a haste-giving equipment and the turn is passed to the next player, destroying, sacrificing, or removing the haste giving equipment does not give the creature summoning sickness again as it should. Instead the creature is able to activate it's abilities as though it had haste.
To replicate: play any creature with an activated ability and without haste, equip it with an equipment that gives it haste, pass the turn, destroy or sacrifice that equipment. The creature can now still activate abilities as though it had haste.
2 votes -
Issue with Gut's “Past” mechanic
I’m contacting you to report an issue I’ve encountered in the game with the card Gut, True Soul Zealot .
The “Past” mechanic doesn’t seem to work properly — when I try to use it, the effect doesn’t trigger as expected. I’d like to know if this issue is known, or if there’s any way to fix it.I mainly play Brawl, and I also can’t seem to find any “Past” cards that can be used with my commander, which prevents me from fully enjoying my deck.
2 votes -
The program shuts down unexpectedly and I miss my game
The program closes unexpectedly, then I have to open it again, and when I log in, I've lost my turn or the game.
2 votes -
stack lag won't let me cast spells
In a powered cube game, my opponent activated Memory Jar while we both had a copy of Sheoldred the Apocalypse in play, which put 28 triggers on the stack.
At this point, the game lagged badly. I attempted to cast Swords to Plowshares, but it would not allow me to select a target. One screenshot shows it on the stack with no targets. I attempted to cancel and recast it a couple times, at which point the game fully stopped responding and I tried to restart the client, and presumably timed out.
1 vote -
Implementing Post-Game Analysis
As a chess player, one of the things I love about apps/online chess is the ability to go through your games afterwards and analyse them for blunders and misplays.
We see this elsewhere in other games, even fast-paced titles such as Rocket League has the ability to go back through a game and pinpoint moments.
In a turn-based system like Magic, why don't we have this option here?
I just missed a play, where I forgot to give deathtouch to my Llanowar Elves to swing for lethal with Fynn on the board. A stupid misplay, but it's made me wonder…
2 votes -
There is a mistranslation in 静牢/Static Prison
In Japanese, It says that the targets to be exiled must have a total mana of 2 or less.
I am disappointed that I lost because of this mistranslation.
2 votes -
Can not get past loading screen
Game freezes at loading screen then displays message Can not retrieve assests please try again. It will not progress past this screen so no I can not click on gear icon and down load any files to send or anyother thing tha tmight be a log. SO it begs the question if I cannot even get in game how am I suppose to send logs you ask for. And before you ask I have done everything possible from uninstall and reinstall. I have restarted cleared history and everything else you are fixing to ask so no so far all your…
2 votes -
enweb working through ability loss
Auto Pay feature allows enwebbing through Hide in Mundanity (possibly all ability loss effects) if the enchanted card is Eccentric Arachnologist (possibly all tap for mana creatures).
1 vote -
Add a Simple “Status Check” System for Player Requests
It would be great to have a “status check” feature that lets players view updates on their account requests, event entries, or support tickets directly on the website.
Other services already use this type of system successfully. For example, SASSA Status Check Payment Date (see: https://srd-sassa.co.za/) helps users securely track their application progress using their ID and registered number.
A similar transparent system on the Wizards platform would save players time and reduce repeated support emails. It would also improve trust by showing short updates like Received → In Progress → Resolved.
Thanks for considering this feature — it…
1 vote -
Broken black deck.
Currently an endless loop broken deck build. If you have "Marauding Blight-Priest" and "Bloodthirsty Conqueror" in play, if either activate, they both keep activating until the opponent has lost the game. This needs fixing.
2 votes -
too much misconduct
Unfortunately, WotC has allowed the player base to degrade to the point that over 50% of my Bo3 matches involve player misconduct.
This is unacceptable and inexcusable.
1 vote -
Ugin eye of the storms
When playing brawl my opponent cast their ugin and targeted my creature with the cast trigger. I played royal treatment to give it hex proof but it still exiled my creature
1 vote -
Restless prairie entered untapped
In my match of arena powered cube, my opponent had two forests, an avacyn's pilgrim, and a lotus cobra in play. They played a restlest prairie, and it entered untapped. With the two forests, plus white from pilgrim, a mana from cobra, and the incorrectly untapped prairie, my opponent was able to cast a Nissa, Who Shakes the World, which they should not have been able to cast if the prairie came in tapped as it should have. I have a game loss I shouldn't have because of this.
2 votes -
Please make the Chocobo companions available again in MTG Arena!
Please make the Chocobo companions available again in MTG Arena! My son really wants one, but he only started playing after they left the store.
1 vote -
VIvi Ornitier Bug
Thank you for addressing my problem.
As I explained in the request I sent.I was playing this morning, went out to run some errands, and when I came back and opened the game, it gave me a reward (Vivi Ornitier)... I said, "Great! With that, I have 2 copies," and when I checked today to put it in the deck, I only had 1 copy.
I thought it was strange.
I hope it can be resolved.As you can see in the attached files, the first one shows Viví Ornitier, and the second shows the same card but with…
2 votes -
card images invisible during gameplay
Card Images are invisible. All I see is the text and the card outline. Arena is unplayable like this. Need help asap. TIA.
I'm on an i7 with 8GB RAM and a 9500 GT and Wireless N. Please see attached screenshot.
1 vote
- Don't see your idea?