MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
3190 results found
-
Can't select between two choices
Can't select between choices. Anytime I playa card or use an ability that gives the "choose an option" prompt (in my games using station on Evendo vs. tapping it for mana; playing or casting Boseiju; casting one or the other side of the adventure spell) nothing is selectable. Z does not undo the attempt, I cannot select either option, and pressing cancel does nothing. Hitting enter will pass through to my opponent's turn.
1 vote -
Bug Report: Painter's Servant Requires Mythic Wildcard Despite Never Being Mythic Rare
I would like to report a bug regarding the card Painter's Servant on MTG Arena.
Painter's Servant has never been printed as a Mythic Rare in any physical Magic: The Gathering set. However, on Arena it currently requires a Mythic Rare wildcard to craft.
This appears to be inconsistent with the previously stated policy that all cards in the Special Guest sheet use the rarity of their most recent physical printing. Painter's Servant’s last printing was not Mythic Rare, so requiring a Mythic wildcard seems incorrect.
Please review this issue and adjust the crafting rarity accordingly, or clarify if this…
1 vote -
Attack never finished
Should have ended game. Opponent tapped out, used focus fire to clear their only defender. Attack animation never plays, damage isn't dealt, they then immediately start turn. No cards played or damage // game loss prevention on field.
1 vote -
Impossibility to change deck format
On Ios, I can’t change the format a deck is meant to be played in. The drop-dpwn menu isn’t properly displayed.
2 votes -
Reconnection issues when network changes
When playing on mobile, at least Android. If your phone changes from wifi to mobile network or vice versa during match you get notification about that you should reconnect. After selecting reconnect it rarely actually reconnects. This requires restart of whole game. Also then reconnecting takes at least one timeout to runout during your turn. Only when new event of timeout starts you actually reconnect to game.
1 vote -
Squee the Immortal companion display bug - the dynamite explosion is not show any more
Hi,
since the latest update that the companion Squee the Immortal is not showing the dynamite explosion anymore, he still picks the dynamite, when i click on him, and throughs it up but the explosion is not shown.
Thank you.
1 vote -
Re-add Limited Time-only sleeves to Store (Ice Age, Weathered/Old School Magic Anniversary sleeves)
I missed the opportunities to purchase the weathered/"old school" magic anniversary sleeves (maybe only offered twice?), and the recent Ice Age sleeves added as an extra bonus for the winter anniversary sale (but not advertised). I would LOVE to purchase these old school-themed sleeves and it definitely feels bad to have missed these VERY LIMITED opportunities.
Unless I missed an Arena news post, the Ice Age sleeves were an extra random item during the winter sale. I took time off from Arena to send more time with family and take a break from Magic during this period. For the "weathered"…
2 votes -
Feast of the Victorius Dead does nothing
The card literally does nothing on the field at end of turn. I've played it multiple games and it's the same result. Creatures die, end of turn happens but no trigger.
1 vote -
TP-Link disconnects when I open the client
Hello Support Team,
Occasionally, when I launch the game, it gets stuck before the splash screen appears. At that exact moment, my TP-Link Mesh node (my desktop PC is connected to it via Ethernet) turns red, indicating a total loss of internet connectivity (I literally my network crash). As soon as I close the game, the mesh node immediately returns to green and the connection is fully restored. No reboot or manual action is needed.
This makes the game completely impossible to start when the issue occurs.
I checked the logs from the moment this happens, and they consistently show…
1 vote -
new customer support format
you need to completely overhaul your customer support for this product these threads we vote on are so nontransparent and many overlap. when we do get the reply to a ticket is just check the thread. the game is becoming increasingly unplayable with every recent update and it seems as if you all do not care. There's no explanation of what's being done about these bugs and no actual support is being given to fix them.
4 votes -
Cannot Cast Instants or Sorcery
Cannot cast instants in ranked match. I had plenty of mana. It would summon the spell and tap the necessary mana but would not let me select a target creature, even though it was prompting me to. My opponent had nothing on the board that would prevent me from casting. It would even outline the available targets in blue (like usual) but I could not select any. My timer just kept running until I was eliminated. It wouldn’t even let me cancel the spell to play something different. It just froze until play passed to my opponent. I attempted banishing…
1 vote -
Wasting time
Time wasters take away extra time it’s unnecessary if you take 20 minutes to pick your first card or sit thair wasting time not even on the app you shouldn’t play your to speed for this make it blitz or something if as soon as it’s your turn you don’t play within 3 seconds you forfit your turn it’s ******** how many platnim players can’t play game
1 vote -
TSUGE CHEATER
Why is this user "TSUGE" still playing the game. They start games and they're never present to actually play them. This is the experience you offer to your paying customers. Complete absolute garbage dude. It's a struggle to try and play this game. Fix your game man. Get rid of the people exploiting it get rid of the people cheating. Get rid of the computer controlled players that play the exact same cards every time. It's a joke. How many times do I have to wait 100 to 200 seconds and be forced into a draw because there's not actually…
2 votes -
Cards freez wen trying to play cards resulting in loss of turn
Cards freez wen trying to play cards resulting in loss of turn due to stuck cards on screen
2 votes -
Crashes on Win11 PC, Quick Draft
Hi. It's the third time I lost an event (2x PickTwo Draft and 1x Quick Draft) because of game crashes. I don't know what to do. I couldn't find what's causing it yet. It happens only with MTG Arena, no other app on my PC crashes. I've made 2 more tickets before this one and I still didn't get an answer on any of them. Please, what can I do to fix this? Thank you in advance.
The game crashes after I start the game, during any turn. Sometimes the first one, other times later on the game. It just…2 votes -
Timeless: Rofellos, Llanowar Emissary, is not displayed.
While trying to build a deck, I found a bug where Rofellos, Llanowar Emissary isn't displayed as Timeless.
Checking the deck-building screens for Brawl and Historic, it is displayed there.
This bug likely only occurs with Timeless cards, so please fix it.1 vote -
Itt has been since last patch my pets have quit displaying. I can see them in my profile but when I go to change one I can not. Zero
Can't change pets. Pets are not displaying when I try to cahnge one. They are there when I look at profile but no other time. Been a while now.
3 votes -
Deck Building
This is using Google Translate.
PC version
When editing an existing deck using the deck builder, you can't change the format or choose a companion.Android version
When trying to access the deck, the game becomes extremely slow and doesn't function properly.2 votes -
Slumbering Walker Incorrect Display For Trigger
Slumbering Walker's triggered ability at your end step displays a ORANGE DECLINE button on the right, and expects you to CLICK ON Slumbering Walker to confirm the ability.
This goes against every triggered ability with an option to confirm/decline in the entire game. Other abilities will have decline button in BLUE, not ORANGE.
If I've been taught by the game to press ORANGE to select things that are beneficial to me, why is this ability orange to benefit my opponent?
I understand small case scenarios where I might WANT to decline, but not even HAVING confirm as an option on…
3 votes -
Improper rare card crafting
I have wasted a few rare cards now on this bug, but it is counting at least one card as rare when I am crafting cards for my deck in Lorwyn: Eclipsed Standard, even though there are no rare cards specifically being crafted, or just solely mythic rare, but the amount of cards still adds up to my selected amount and thus is a slight discount on some mythic rare crafts
3 votes
- Don't see your idea?