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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10220 results found

  1. Priority being skipped when you could convoke

    If you have no spells to cast with regular land mana, but can cast a spell with convoke, the game will pass priority despite the fact that you can cast a spell.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. 4 votes

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  3. Convocação lunar

    Lunar Convocation was not creating a 1/1 bat when I gained/lost life. I would like a refund for my draft. It impacted critically my gameplay

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. When open a pack it says "You've collected all mythic rare cards in this set" and give me gems, it's not true

    I bought a bloomburrow pack
    It said me "Congratulations! You've collected all mythic rare cards in this set" and give me gems
    That is not true, there's some mythic cards in that set that I don't have

    4 votes

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  5. Suddenly lose my game

    Suddenly lose my game

    I was playing quick draft, and my opponent cast Dewdrop Cure and I lose the game, the is nothing in that match that makes win the game with that.

    4 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  6. Casting spells with alternative costs

    You can't cast spells from exile using alternative costs if you do not have the mana open with lands eg: using phyrexian mana or convoke. They only work if you have enough mana open to pay the original casting cost.

    4 votes

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  7. 4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Wild cards not redeeming properly/Lost wild cards

    Deck building hang while attempting to craft cards. Took 3x the wild cards needed and still hasnt given me cards. Please refund my wildcards.

    4 votes

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  9. surveil not revealing the correct cards

    when surveiling specifically with lilypad village for me it will reveal two cards then next turn when i draw i am given a different card that was not there

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Crash antes de iniciar partida en draft premier

    Cuando esta por iniciar la partida. Crashea y me saca. Quiero iniciar rápido pero me deja esperando 10 minutos.

    4 votes

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  11. harbinger of the sea

    harbinger of the seas does not lose its ability by any source of "loses all abilities"

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. More red cards that ruin random ranked match that should be banned

    Urabrask's forge.
    Everything else in the "Red Deck Wins" or its variants.

    It's just not good for random matches if you print all these overpowered one and two mana cost cards and then not restrict their use within random ranked games. You can't use a sideboard. You can't pull the cards you need out of your deck.

    Decks that can consistently win in four to five turns are not good for any game what-so-ever. They just completely ruin the game for players who want a good fun game.

    4 votes

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  13. 4 votes

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  14. Code not working

    I recently bought one of my first decks in a local store but the code inside for mtg arena is not working, i keep getting the message that it was "invalid or already used" is there any support i can get for this issue?

    4 votes

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    0 comments  ·  Store  ·  Admin →
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  15. Set Collection has the wrong set size for BLB

    Set Collection has the wrong set size for BLB
    BLB set has 64 rares and 22 mythics, but the collection screen shows the set as having only 60 rare and 20 mythic cards

    1. Give us the steps to reproduce the bug: go to set collection screen, click on BLB set
    2. Note which platform you’re using : both Mac and iPadOS
    3. Enter the actual results you’re experiencing: set lists wrong totals for rare and mythic 60/20
    4. Enter the expected results of the feature: should show 64/22 cards
    5. Add any relevant screenshots/videos: attached
    6. If you found a workaround, please add workaround steps:…
    4 votes

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  16. Have spent hundreds of dollars this month...

    FIX your shuffler and the RNG. Some of the things that are happening are not statistically possible. You're losing customers daily. I've spent thousands of dollars on this game and will not spend another cent until you FIX IT.

    4 votes

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  17. Shuffler, the way to stop those who win a lot in a row

    Shuffler, once again, destroying what could have been a good draft...
    I spend 1500 gems to play a draft, from the second win in a row, I always lose thanks to the ****** shuffler...
    Game 3: I go into the game with 3 lands in my hand, I end the game with 11 lands on the battlefield and 2 in my hand.
    Game 4: I mulligan because I only have 2 lands of the opposite color in my hand, I have 6 cards, 2 of them lands, in the 6 turns I played I bought the third land in the…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Been playing for over 3 years MTG Arena and Im tired

    Im ******* tired of this ****** library shuffle. Its impossible to get good games when EVERY ******* GAME its always the same. First hand always 7 lands and 0 speels, then a ******* mulligan to only get ******* spells only. Fix your ****** deck shuffle algorhytm for once.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Unable to find Ranked Constructed Events

    When I hit play I have no options to play Ranked Standard BO1; or ranked explorer or Alchemy or whatever

    I see what you're suggesting. I'm not in tutorial mode. Just when I go to events I can see Standard Event... but I don't have access to the ranked constructed events; just unranked.

    I have no access to any ranked constructed events. I've played Alchemy Events, Standard Events and my ranking doesn't change.

    I was able to find ranked individual games in the play tab - but not ranked events

    4 votes

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    1 comment  ·  Events  ·  Admin →
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  20. Game crashes after opening pack

    Game crashes after I open a pack and hit continue. If I switch to a different tab it works fine. But if I hit continue or next to the card to move to another pack it crashes. ALSO WHY IS IT SO HARD TO REPORT A ******* BUG. THIS IS RIDICULOUS. ALL THSES STEPS JUST TO HAVE YOU IGNORE THE ISSUES.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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