MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9093 results found
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Standard Metagame challenge Event kicked me off after 1 game, isn't it BO3?
I just started the Standard Metagame Challenge and got my loss after only game one! It did't even let me go to sideboarding for game 2!
3 votes -
control sacrifice
I took control of my opponent's creature (using Furnace Reigns) which had an artifact equipment attached to it, but then my Tarrian's Journal didn't let me sacrifice the artifact equipment on it while it was under my control.
3 votes -
Game keeps disconnecting from server
I just lost a draft match because of this. It's happening more and more frequently, on my desktop and mobile. My internet connect is okay
3 votes -
Delney, Streetwise Lookout doesn’t double Enduring Innocence.
Delney, Streewise lookout states “if an ability of a creature you control with power 2 or less triggers, that ability triggers an additional time.” Enduring Innocence is a 2/1 Enchantment Creature. The effect of Enduring innocence is never doubled in game however.
3 votes -
"Network Error - Unable to get collection"
Yesterday while playing a draft game, few turns into a game I got disconnected from the game (Connecting to Server" message with a circle). I restarted the game to try and reconnect, but got the error from the screenshot. I tried restarting the game a few times, and also a few minutes later, still with the same result. I came back the next day and got a game loss.
I want a refund for the quick draft I lost.3 votes -
How to defend against Screaming Nemesis (red deck) - remove this card
Hello
Please remove / ban Screaming Nemesis..
It creates a cant gain life thingie- which is impossible to remove. Else- add cards that can defend against it .
Ridiculous card if there is no defense.
Ban it. Or fix the situation.. thanks:)
3 votes -
Brawl deck full of Hare Apparent
I just played a brawl game against a guy with a deck full of Hare Apparent and the commander Delney, streetwise lookout. Basically infinite tokens unblockable tokens. I even stole a card from his hand and it was also a Hare Apparent. I tried making a brawl deck like it and it allowed me to put in as many Hare Apparents as i wanted to (not just like, like it does with other cards).
3 votes -
When app goes in background during match it automatically gives loss
On Android, when I receive a call during a match and the app goes in background, when returning to app it automatically gives match loss, previously I was to able to continue the match.
3 votes -
Matches spontaneously ending mid match. Could be VPN gaming of the system.
Matches are spontaneously restarting or ended mid match. There is no progress captured; for example, if I need to play certain coloured spells to receive coins, the counter will not record the cards I played from said match. This is extremely frustrating and seems to happen when I'm winning a match. Rarely happens when I'm losing. See attached recordings. I think people are disconnecting from VPNs triggering the matches to end when they're losing.
3 votes -
Thing in the Ice and Chalice of the Void interaction
Thing in the Ice states that "whenever you cast an instant or sorcery spell, remove an ice counter". Yes, Chalice of the Void counters my one mana spell, but the ice counter should still be removed. This is not happening in arena; the counters remain.
I play Arena on an Apple computer.
3 votes -
claims from mastery orbs gone missing.
the mastery orb has a bug. So far it has taken 3 of my mastery orbs claims and took the csards out of the claim queue yet not into my decks. I notified tech support and was neglected . Until they fix this issue I will not be spending real money on this APP
3 votes -
Cannot view opponents' graveyards during sideboarding
On mobile android the UI is so terrible that you can't view your opponents graveyard during the sideboarding process. Bo3 has completely gotten the shaft on arena.
3 votes -
Cheating
I am sick and tired of playing employees of the company and the cheating they do to make sure you lose, it isn't and algo problem its an employee problem and they should not be allowed to play against non employees. Its pathetic that you are not transparent about the matches and allow the players to view what transpired so as to become better players, but thats not what you want, you want money that is all. I just posted about this problem earlier on several other complaints and what do the employees do in response make sure I played…
3 votes -
Unable to link Google account
I have had a problem since I requested to change my account's email address, as I cannot link my Google account to MTG Arena, as it appears that it is "stuck" to the previous email address, which I cannot unlink, as I no longer have access to that account.
3 votes -
Incorrect rules interactions
Attached an aura("Feather of Flight") to a nonland permanent of an opponent while I controlled "Eriette, the Beguiler", mana value was the same(4 total).
The nonland permanent was still controlled by the opponent but it should have been under my control after I attached the aura.
3 votes -
Password won't autofill
On android when logging in to my account when pressing the autofill password suggestion on Gboard it does nothing. I have to go to chrome to copy password then back to app to paste. Super annoying with how frequently the game required you to re log in.
3 votes -
Defeated with Platinum Angel
How in the world did I lose the match with three platinum angels on the line?
I lost due to a bug, nothing had changed in previous turns, how did I lose?
Rigged game. I want explanations.And you still owe me 1000 coins from last time. Ridiculous, I had 3 platinum angels in play, I couldn't lose and the opponent couldn't win!!!!
3 votes -
3 votes
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Cards disappear
During drafting, my premier draft was ruined by the cards not appearing any more but the timer still going. Plz help
3 votes -
Wick with Lifelink doesn't gain life with activated ability
Giving Wick, the Whorled Mind lifelink (via a lifelink counter by Nezumi Prowler) and then activating his ability to fling a snail and draw cards, I did not gain life when Wick dealt the damage. The result I expected is that you would deal damage, draw cards, and gain life equal to the rat's power because it says that he deals the damage himself.
3 votes
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