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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9665 results found

  1. Fix your game

    You need to implement actual matchmaking instead of using an algorithm that determines whether we face a deck that counters the one we’re playing. You need to implement actual matchmaking so people with a limited library and minimal hours aren’t facing people with an expansive library and 1,000’s of hours played. You need to implement in game reporting to report cheaters in real time, instead of having to make our own log and screenshot every other player we come across. Anyone can go on YouTube and see the data people have collected on non-paying players getting rigged draws and shuffles.…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. BUG: Defend the Rider and Nowhere to Run

    The last few times I have had a creature on board get targeted by nowhere to run, I cast a defend the rider in response. Despite choosing hexproof, my creature died. I have tested this both by casting defend the rider before and after the enters trigger goes on the stack to no avail. Each time, my creature has died regardless.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. Hama the Bloodbender

    Hama the Bloodbender isn't exiling the cards she steals from opponents graveyard like I believe the card is supposed to?

    Had a match on Avatar TLA premier draft and I played Hama, milled then exiled the opponents 'Airbending Lesson', which I then used on Hama itself with the waterbending ability. The next turn I replay Hama and I can still pick the same Airbending lesson card, I then repeat this 3 more times and I believe I could have done it as many times as I wanted if I had the mana. From how the card is written I think…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. standard

    I seem to be confused about something. I read an article that said Standard was flourishing. It seems degenerate and abusive. I'm curious if this abusive and degenerate playstyle is intentional and if I should change my definition of flourishing. It seems as though the cost of entry to play what I am accustomed to being the cheapest format is now prohibitive. And the format's meta changes so rapidly that I must now spend more than I am willing to remain competitive. And my cards lose value in random and chaotic ways. I was told these changes to the standard…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Can’t target myself

    When playing on iOS I can’t target myself with a spell. All it does is pull up my cards to make them a little bigger. I can target my opponent without a problem.

    Ex. Trying to target myself to use Gaea’s Blessing to shuffle cards from graveyard to library and draw a card.

    2 votes

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  6. Draft deck save corrupted, cannot edit deck or play in event

    I entered the Avatar premier draft on Arena, drafted my deck, and edited it. My phone turned off while saving the edited deck. Now when i open it to attempt to edit it, or when I attempt to play in the event, i get a neverendinf “waiting for server” message. My other decks can be edited and i can play other events and formats without issue, but I can’t play this draft event at all.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  7. Avatar companion Bug

    Purchased the two avatar companions but they don't show up in my profile as available or in store to re purchase…

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  8. Iroh

    Iroh, Tea Master card has a fault in its coding.

    Card says you MAY give an opponent control of a permanent you control...

    Currently online MTG REQUIRES you to give an opponent control of a permanent. It does not let you 'submit 0.' Also, during one game where I was forced to give control of an item (dual swords), the artifact remained attached to one of my creatures while also giving me a token. Overall, a very buggy card.

    Please review.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Cosmetic Visual Bug

    So, I pre ordered the mastery pass, but when I got it, I just saw black.

    2 votes

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  10. Earthbending mindslaver in brawl makes it unplayable

    Mindslaver needs banned in brawl. When earthbended with toph, the first metalbender it makes it a 1 player game. They play both sides of the game and makes it unplayable. Im to the point of deleting the game. Please fix this and make brawl enjoyable again.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Bug Report – “Sigarda’s Summons” not consistently applying to Earthbent non-creatures

    Hi,
    I’d like to report a bug involving Sigarda’s Summons.

    It seems that the card does not consistently work with non-creature permanents that have been turned into creatures via Earthbend. The behavior is very inconsistent:

    Sometimes the Earthbent non-creatures become 4/4 Angels with flying, as they should.

    Sometimes they only gain flying, but do not become 4/4.

    And sometimes they gain no benefits at all from Sigarda’s Summons.

    I’ve tested this across multiple matches and the results appear random. It looks like Sigarda’s Summons doesn’t always recognize Earthbent non-creatures as valid targets for the replacement effect.

    Could this interaction be…

    2 votes

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    2 comments  ·  Events  ·  Admin →
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  12. Instant Casting resolve order

    Your instant casting is not working by your own rule book. Opponent cast a sorcery targeting my card. I cast an instant giving it hexproof. He than cast an instant targeting the same card to destroy it. Yet his instant resolves first. Via your own rule book the first instant cast should resolve first.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Egrix the Bile Bulwark

    Egrix says “play cards” not “play spells” so it stands to reasoning that I might have been robbed the opportunity to play a land there

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Unable to equip Card Style in Limited events - Bug

    Hi. So I came here to report a bug because I purchased the card style for Firebending Lesson and I believe I was able to apply it to a previous draft deck, but I did a new draft and there's no way to apply it anymore. I can't find any way no matter how long I click around or google and it's really frustrating.

    If you can't use card styles in Limited, I want a refund because I only bought it for limited. I don't play constructed. But that would be weird because i'm pretty sure I used it for…

    2 votes

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  15. store

    I'm on mac and launching mtga through epic games. Whenever I try to make a purchase through the in game store the game is just stuck in "waiting for server" forever.

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  16. Store Bug

    I paid for cosmetic in arena ,I paid 2,500 gold for appa the pet and when i go put appa in my profile it says its locked and i did not buy it ,I spent 2,500 gold fr something and now cant even use it

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  17. Can't buy from the store after MacOS Tahoe

    I can't buy gems at the store. The programs gets frozen on the "Waiting for the Server..." and it has to be be quit. I have done a fresh install, and I have repaired the files to no avail. See images and Log file. BTW, this started after I "upgraded" to MacOS Tahoe.

    2 votes

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    1 comment  ·  Store  ·  Admin →
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  18. can't purchase gems

    cannot proceed to payment page afgter clicking the amount of desired gems to purchase. it says waiting for server forever and the game would stuck there and i couldnt even exit the game or click anywhere to cancel.

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  19. June Bounty Hunter makes all attacking creatures unblockable

    Now I had the next unfortunate bug. The opponent had June Bounty Hunter in play and attacked with it after drawing the second card for his turn. That June is unblockable is fine (that's the ability of the card). But why is the 2/1 Token of Fire Navy Trebuchet unblockable, too? And in the next combat all creatures of my opponent were unblockable again. I lost the game because of this bug. The bug I already submitted half an hour ago was ok, because I was losing anyways. But this time I am pretty sure that I could have won…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Deck Validation in Premier Draft ATLA

    In the ATLA Premier Draft, I have had a deck validation error twice now. It would let me save the deck to play the games with it. That is 20K gold lost. It happens on mobile and desktop versions. The images are what happens. Last time this happened, I resigned from the draft because I wanted to play so I tried again and it worked. I figured it was fixed now but it is not.

    Please fix this and also refund me 20K gold for two drafts I couldn't participate in.

    2 votes

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