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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9702 results found

  1. Ruinous Waterbending

    I was recentley playing Avatar BO1 Ranked draft and I had cast Ruinous Waterbending with the additional cost while my opponent had 6 total creatures and 4 of them were 1/1's. After the spell was cast however only 3 of the 1/1's left the board and one stayed as a-1/-1 and I did not gain life for said token but it appeared as my opponent couldn't use the token as though it were on the board

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Avatar kuruk no extra turn

    I used avatar Kuruks extra ability to give myself an extra turn and I was given nothing instead it ended my turn

    2 votes

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  3. Ozai, the Phoenix King not flying

    I don't know if it is a bug but I had the game won but ozai did not fly with indestructible aND made me lose if this is a bug can I please have a refund

    2 votes

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  4. Bumi ist falsch Programiert

    https://scryfall.com/card/tla/169/bumi-king-of-three-trials

    Diese Karte ist nicht richtig Programiert, man kann bis zu X auswählen im Game habt ihr es auf 3 beschränkt das ist aber falsch.
    bitte berichtigt den fehler.

    2 votes

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  5. Instant bug

    I couldn't use an instant spell (lightning helix) on opponents turn when I had the mana to do so, it just automatically passed all my response priority when I didn't even have pass on and there was no such effect on the field and the game was lost immediately because if that. I demand a refund.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. 1000 gold on Through the Omen Paths first win

    Hi, back again for avatar and what do u know? First game on I played I got a phantom 1000 gold. This time I included a screenshot, and a theory that since I played a very very long game with simic I completed one 500 gold quest and the next one automatically came through and I completed that too without ever seeing it.
    However, the only problem is I played 1 hour after when the quests usually refreshes it seems. So anyway you guys might have a bug or something?

    2 votes

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  7. Unable to target creature with Fatal Push

    I was playing MTG Arena on my Pixel 9 Android phone. i was unable to target my opponent's creature with my Fatal Push despite it being a valid target. People online seem to suggest it was caused by a client/server de-sync. I don't know if that's true, but i wanted to report this issue all the same.

    2 votes

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  8. Incorrect card art watermark

    The watermark seen in cards such as "Dimir Spybug" or "Dimir Locket" under their card text is incorrectly displaying a palm tree instead of the intended dimir watermark.

    2 votes

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  9. Not getting priority even when full control with Fire Nation Drill

    In a draft match I had an Azula Always Lies in hand and had just played a Fire Nation Drill. My opponent had a 5/4 creature. I should have been given the opportunity to respond to my own trigger of Fire Nation Drill to use Azula Always Lies to reduce the power and toughness of the 5/4 by -1/-1 before being forced to resolve the first part of the trigger on Fire Nation Drill. I feel as if I deserve reimbursement as this would have likely won the game for me. Attached is the game logs. It doesn't matter that…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. FAIR GAME PLAY

    Do you think it's fair that the opponent has a card to destroy the first spell I cast every single game regardless of its type (creature, artifact, enchantment, indestructible, etc)

    I mean I literally put stuff in a deck just to die so I can play the cards I actually want in my deck

    This game is so rigged it's becoming impossible to even play.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Emoji BUG - Certain purchased Emoji's are showing up as a blank white box.

    A new bug has arisen with emoji's starting with the most recent update.

    Certain purchased Emoji's do not show up properly or show as a blank object or white square/circles. Cannot be clicked on during a game or otherwise but can still be selected as an Emoji under your profile.

    2 votes

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  12. CHEATER BOT

    Literally making me play user "HYT" 3 EFFING TIMES JUST THIS MORNING.

    THEY DO NOT PLAY THE ACTUAL GAME!!!!???

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Priority not held? (Game skipped priority over combat after a block without letting me use a spell)

    Where: Avatar Quick Draft.

    Had chump blocked a 6/5 and was going to use a razor rings (deal 4 dmg to target attacking or blocking creature) before end of combat to kill the 6/5 but then game skipped over holding priority and just ended combat not giving me a chance to kill the creature.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Fix your game

    You need to implement actual matchmaking instead of using an algorithm that determines whether we face a deck that counters the one we’re playing. You need to implement actual matchmaking so people with a limited library and minimal hours aren’t facing people with an expansive library and 1,000’s of hours played. You need to implement in game reporting to report cheaters in real time, instead of having to make our own log and screenshot every other player we come across. Anyone can go on YouTube and see the data people have collected on non-paying players getting rigged draws and shuffles.…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. BUG: Defend the Rider and Nowhere to Run

    The last few times I have had a creature on board get targeted by nowhere to run, I cast a defend the rider in response. Despite choosing hexproof, my creature died. I have tested this both by casting defend the rider before and after the enters trigger goes on the stack to no avail. Each time, my creature has died regardless.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. Hama the Bloodbender

    Hama the Bloodbender isn't exiling the cards she steals from opponents graveyard like I believe the card is supposed to?

    Had a match on Avatar TLA premier draft and I played Hama, milled then exiled the opponents 'Airbending Lesson', which I then used on Hama itself with the waterbending ability. The next turn I replay Hama and I can still pick the same Airbending lesson card, I then repeat this 3 more times and I believe I could have done it as many times as I wanted if I had the mana. From how the card is written I think…

    2 votes

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  17. standard

    I seem to be confused about something. I read an article that said Standard was flourishing. It seems degenerate and abusive. I'm curious if this abusive and degenerate playstyle is intentional and if I should change my definition of flourishing. It seems as though the cost of entry to play what I am accustomed to being the cheapest format is now prohibitive. And the format's meta changes so rapidly that I must now spend more than I am willing to remain competitive. And my cards lose value in random and chaotic ways. I was told these changes to the standard…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Can’t target myself

    When playing on iOS I can’t target myself with a spell. All it does is pull up my cards to make them a little bigger. I can target my opponent without a problem.

    Ex. Trying to target myself to use Gaea’s Blessing to shuffle cards from graveyard to library and draw a card.

    2 votes

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  19. Draft deck save corrupted, cannot edit deck or play in event

    I entered the Avatar premier draft on Arena, drafted my deck, and edited it. My phone turned off while saving the edited deck. Now when i open it to attempt to edit it, or when I attempt to play in the event, i get a neverendinf “waiting for server” message. My other decks can be edited and i can play other events and formats without issue, but I can’t play this draft event at all.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  20. Avatar companion Bug

    Purchased the two avatar companions but they don't show up in my profile as available or in store to re purchase…

    2 votes

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