MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
9341 results found
-
Bug report mox ruby LED
Mox ruby played at end of turn hovered on stack for a full round.
In the same game, turn passed automatically without allowing me to sac LED to flip goben.
2 votes -
wrong card rewards
I am getting edge of eternities cards as play rewards, even though I've collected the entire set in full!
2 votes -
pentad prism priority
When i played Pentad Prisim with 2 counters on it, the game acted as if i didnt have any mana to cast spells and passed priority skipping the remainder of my turn. I lost a game due to this. Is it possible to get a refund?
2 votes -
Companions Screen crashes game
When opening the companions section of the store, the app crashes on my galaxy s24 ultra. This also includes when trying to select an already owned, new companion for any deck.
2 votes -
Timer isues
My “idea” is to fix the timer issues in online play. I was just playing a game of life gain (my deck) vs landfall (opponent). He got to use all his timers full out for like 6 minutes for his turn. I didn’t even get enough time to declare blockers in response or choose targets for my triggers. Upon it becoming my turn, my timer started at half way, and again i was forced into combat without even being able to activate a single ability, choose any targets, and then promptly died right after. When in fact I was slated…
2 votes -
Animations Running Slower than Normal
Animations are running slower than usual. This is happening at all points in the client, including the menu and within a match. It makes games impossible, as the timer starts counting down while I'm waiting for animations. I have since stopped playing for the last month waiting for it to get fixed, but still it hasn't so reporting a bug. I attempted to attach a video but it kept failing. Feel free to reach out to procure the screen capture.
2 votes -
Dance of the Tumbleweeds targeting Mirage Mesa in library causes a stall
Casting “Dance of the Tumbleweeds” with the +1 CMC clause to “Search library for a basic land or desert card…” and then targeting the “Mirage Mesa” desert card causes the MTGA client to timeout / add a spinning circle in middle of screen, with no interaction possible. After some time (or after rebooting MTGA), the game resumes however the “Mirage Mesa” is not put into the battlefield as it should. Instead, it is left in the library.
2 votes -
Unable to check Color Challenge deck
Whenever I attempt to check the deck for a Color Challenge, I get stuck on a loading screen that says "Waiting for the Server...", which forces me to restart the game. This occurs on both my PC and my iPhone. I note that I have already completed all of the Color Challenges previously, I believe years ago. This appears to be the same bug as the one reported here: https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/50631491-bug-game-crashes-when-selecting-deck-in-color-ch
2 votes -
Can*t log into the game
I keep getting this message:
Network Error
Unable to get collection. Please try again later.
2 votes -
Make it so sore losers cannot waste my time and timeout rather than playing and losing.
This seems to only be a problem with ranked matches. When an opponent decides the game is lost, they will timeout instead of playing and allowing the loss. I assume this is to win on the off chance your opponent doesnt want to wait to timeout. Please fix this, it is poor sportsmanship and the app does nothing to negate it. If you are using your time, you should be required to be interacting with the game and not letting it idle, "Still thinking?" prompt would be sufficient. If not replied to it drains the timer to a low value…
2 votes -
OTJ styled fast lands aren't usable in powered cube
OTJ styled fast lands aren't usable in powered cube. the deck will be invalid. I had to remove the dual from my deck
2 votes -
Cannot Log In / Lost Connection to Server 2025.10.29
Beginning Oct. 28, 2025 (after the Avatar update), I’ve not been able to log into the Arena app on either Windows home computer on home network, nor on iOS iPhone 15 on any other network.
The app asks for my login credentials, then freezes for approximately 90 seconds, then says that I’ve lost connection to the server and gives me the option to ‘Check Status’, ‘Reconnect’, or ‘Log Out’.2 votes -
Game froze during Powered cube draft game
The game froze while it appeared my opponent had priority. The blue timer was ticking down, but when it ran out, the game froze and kicked me out. I lost the match because of this. This is very frustrating when I've spent gems to play. Can I please be refunded these gems and this error fixed?
2 votes -
Shoot the Sheriff being able to target creatures with Hexproof
Shoot The Sheriff is currently being able to target creatures with Hexproof. Happened many times, namely with creatures that had the Swiftfoot Boots equipped.
I believe that players are catching up to this, because now I'm seeing much more Shoot The Sheriff than before and they are casting this and selecting the hexproof creature and casting its your only creature on the field and even though they see the boots and the hexproof symbol on the creature card. Please fix it. Thank you.
2 votes -
Matchmaking
So as I’m getting ready to type this, I stumbled across other players reviews and feedback, to no surprise this is a common issue.
There should be random matchmaking. Sure there can be guidelines to it, but overall it needs to be random. There should be no reason why the game is choosing a deck specifically built to counter my deck for me to play against.
That’s not fun. I don’t wanna spend 30 minutes to an hour building a deck and planning out a strategy for that deck just to play against It’s antithesis.
Also, I don’t think matching…2 votes -
Bug as I tried to play a valid card
I was not able to play a valid card (Detect intrusion/spider-sense). The timer showed that it was a opponent's action, but then it just canceled the action. It happened twice. I have been playing with this card for a while so I know how to use and I was playing it with 1U, so it should counter the instant. Could you help me?
2 votes -
The "Need Help?" Link does nothing
I see the terms update today with the forced arbitation clause. I try to click "Need Help?" link but it doesn't do anything.
2 votes -
Changed Card Pool from Historic Qualifier Play In to Event
Since the historic qualifier play in this last weekend, in which decks like ur wizards and rona were playable, the changing of swiftspear's teachings for alchemy has made these decks unplayable for the event the play in qualified for this weekend, the historic qualifier. Would it be possible to use the old versions of the cards for this event so the testing and successful play in runs won't be for nothing?
2 votes -
Changed Card Pool from Historic Qualifier Play In to Event
Since the historic qualifier play in this last weekend, in which decks like ur wizards and rona were playable, the changing of swiftspear's teachings for alchemy has made these decks unplayable for the event the play in qualified for this weekend, the historic qualifier. Would it be possible to use the old versions of the cards for this event so the testing and successful play in runs won't be for nothing?
2 votes -
Repeated disconnects and never getting priority
I'm on android and I have had a miserable time lately trying g to play the game. The game just doesn't give me priority and then my turn just passes without me being able to take any action, or it disconnects entirely and then trying to restart it takes forever with several couldn't connect prompts. I'm on android, with 12gb ram and more than 100gb free space. Stable Fibre line with good wifi.
2 votes
- Don't see your idea?