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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9099 results found

  1. Stop Rigging Matches

    You are inevitably facing a lawsuit and losing a lot of your customer base if you keep rigging matches. Given the amount of your income you make off arena this is going to bankrupt you. I would rather not lose magic because of your shortsighted and asinine greed.

    Let people win in draft. As much of it as I have played even a complete moron should have won out in a game of traditional draft. I win paper drafts. I am not a complete moron. It's just pixels and artificial currency. Let people ******* win. You could be printing money…

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  2. Leyline axe first draw skipped

    I am playing Arena on an Android phone. When I have the Leyline Axe card in my starting hand, on my first turn, the game will allow me to start with the card on the battlefield, but when this triggers, I don't draw a card on my draw step. This happened several time to me yesterday. Leyline Axe should be on the battlefield on Turn Zero (before anyone starts) and I should be able to draw a card on my draw step as normal.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Game crashes

    My game crashed after matchmaking. I am assuming this had to do with something related to my opponents name or deck because I played a bunch of games in a row and then just could not get this one particular match to load while using the iOS client.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Kumano Faces Kakkazan

    Casting Kumano Faces Kakkazan on mobile (android) crashes the game. Was playing unranked pioneer at the time.

    2 votes

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  5. Complaint

    Hello, id like to complain about your daily deals in the store. I'd recommend removing or specifying more clearly you buy all for one single bar towards a gold pack. I assumed by the wording it was one per so you buy useless commons not actual packs and save 100 gold, I assumed thats how it worked by the wording and am now 8.1k gold short and will no longer use your predatory shop.

    2 votes

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    1 comment  ·  Store  ·  Admin →
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  6. Mobile bug freeze

    Since the last update, the game freezes nearly every time I try to play a card. Phone is Pixel 9 Pro. Clearing Cache and reinstalling didn't help.

    2 votes

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  7. Can't play spells, auto-skipping turns.

    Was playing a match and first few turns went fine. Suddenly, I would draw and then wouldn't be able to play any spells. That happened for 2-3 turns. Opponent had no effects or abilities in play that would cause this. After those 2-3 turns, I would draw and if I got a land, I was able to play the land but if I didn't draw a land it would be my opponents turn again.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Rigged shuffler

    ASIDE FROM THIS APP THAT MANIPULATES AND MANICURES GAME PLAY IT IS GOOD TO PUT ON FRONT STREET THAT WHEN YOU GET TO MYTHIC A BOT AND MEMBERS PLAY YOUR DECK AND EVEN INSTANCES IVE EXPERIENCED, THEY CHANGED THE CARD IMAGE FOR THAT DECK.I HAVE LOST % WITHOUT EVEN PLAYING BECAUSE WHEN I GET TO MYTHIC I STOP PLAYING RANKED UNTIL THE "SEASONAL" REDUCTION.DONT PLAY OR MESS WITH OUR DECKS HASHOLES TY
    THEY ALSO PRAVARICATE THE "SEASONAL" RANK TRIMMING ENENT AS IT IS EVERY MONTH (NOT 3 MONTHS) AND USUALLY A DAY AHEAD AT THAT.
    UNDERSTAND MOST THE DIGITAL TEAM…

    2 votes

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  9. Grievous Wound Didn't Trigger from Sweettooth Witch

    Sweettooth Witch can sacrifice foods to do damage to target player. This didn't trigger Grievous Wound.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. All game modes locked

    Hey there! So when I installed arena I was disappointed to hear i needed to complete a long tutorial process. I was informed i could skip it by clicking a button that says “unlock all game modes” in account settings. I do not have that button. Is it moved somewhere? Frankly,I dont care about ranked, spark ranked, 60 card format, or any of the starter decks. I just want to be able to play brawl.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. every card i draw is a land in a ranked match

    every card i draw is a land in ranked match cheaters?

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Petit message pour HASBRO, WoC et leurs dévellopeurs

    Bonjour à vous,

    jusqu'à quand allez vous ignorer le désespoir des joueurs de la communauté?

    quand on lit des commentaires remplis de tellement de haine et vous souhaitant les pires malheurs que l'on pourrai souhaiter comme dans ce commentaire qui n'est qu'un exemple parmis des milliers:

    "Sindrelari#41376 commenté · samedi 26 juillet 2025 15:36 · Signaler
    Seriously. I just played brawl and the guy got every single discard card in the game into his worthless fat knub hands. And yet I draw and all I draw is land, land, land. And unlike that fat neckbeard I actually had draw power.…

    2 votes

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  13. Inbox cutscenes should be skippable

    When opening the message "Get ready for Edge of Eternities" in the inbox, a non-skippable cutscene starts playing. The settings menu can be opened with the Escape key, but none of the elements in the settings menu can be interacted with.

    1. The cinematic should be skippable.
    2. The settings menu elements should do something when clicked.

    Steam version

    Workaround to skip the cutscene is to close and re-open the game.

    2 votes

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  14. World tree active, game auto passes.

    World tree is active and mana taps for any color in chromatic cube. Game auto-passed through a spell being played even though there was mana open to cast a counterspell. Resulted in a game loss. Would appreciate refund for issue.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Game froze. Disconnected. I search for a new game. Reconnected to old game but skipped my turn

    During my Draft event game. The game froze for a while then kicked me out of the server. I went to search for a new game and it reconnected me to the same game but Skipped my turn which I ended up losing right when I reconnected. I would like a refund or gems added back to my account.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Can't do anything beyond initial screen

    When entering the game at first everything is fine, but the second anything else is clicked on (decks, play, store, etc) the game crashes and lags, often showing a black screen or getting stuck on the loading screen. In the rare case that it does load, the lag is so bad that nothing can actually be pressed, so the game is completely unplayable. (On Mac)

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Deck point for game

    I would like to see more balanced games. For example, decks of equal strength. This could be achieved by introducing a points system that takes into account the individual cards' abilities and rarity, thereby limiting the strength of the deck. For example, UC creatures would have fewer points than a Mystic creature with many abilities, which would allow the strength of the deck to be determined. In Arena, we have hyperinflation of mystic cards, and every deck can easily have strong cards, which dampens the fun. In Magic Online, you would have to pay several thousand euros for such decks,…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Game crash during match

    Game is crashing during match and can’t open game until match times out

    2 votes

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  19. leyline of hope over damage

    during the last turn of the match i attacked with an actived layline of hope I attacked with an 8/7 essence channeler and 2 hinterland sanctifers that are 3/4 my op is at 15 after combat he is at -3 i dont know how but here is my log game ver. 2025.50.4.9422.1169759

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. The Wandering Emperor

    Player played The Wandering Emperor and was able to trigger there loyalty ability 2x the turn then played it.

    2 votes

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