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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9099 results found

  1. Couldn't cast a mayhem ability during main fase

    In a game during the midweek Magic event, I was prevented from using the Mayhem ability.
    My opponent had a Rishei, Getaway Accomplice (4/6) and other creatures on the battlefield. I had a Deathflame Burst in my hand and controlled a Wardens of Silverweb Summit and other creatures.
    In my first main phase, I cast Deathflame Burst targeting my opponent's Rishei, Getaway Accomplice. Then I entered combat and attacked with all my creatures. Wardens of Silverweb Summit's ability triggered, and I discarded a card to draw.
    After combat, in my second main phase, I tried to cast Deathflame Burst on…

    1 vote

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  2. Mastery Orb wrong set

    After the update to the avatar set this morning my mastery orb was an avatar orb which cannot be used in the current pass.

    1 vote

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  3. Bug de reconexão

    Meu jogo ja desconectou inúmeras vezes durante partidas ranqueadas, simplesmente do nada! Perdi várias partidas por causa disso. O botão "Reconectar" não funciona, precisa fechar e abrir o jogo.

    1 vote

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  4. Ringing strike mastery wont untap

    Playing tarkir dragonstorm quick draft on Android. My opponent used Ringing Strike Mastery on my Sagyu Wildling and it will not allow me the option to pay 5 to untap

    1 vote

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  5. Can't get past Color Challenge

    Having the classic cant get past Color Challenge issue. Have been DYING to play online, but I'm barred off from PVP. Did the skip tutorial/ unlock all option and nothing changed. Have been stuck fighting Bots for over a year and support has no idea why. PLEASE HELP

    1 vote

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  6. Mono Colored Rare Vehicle Parallax Style Incorrect Font Color

    When playing out a copy of a Parallax Style Lumbering Worldwagon, I noticed that the text color was wrong and the card was a bit hard to read. When I checked the collection, it looks like it affected all Mono Colored Rare Vehicle Parallax styles - all had black text font when it probably should be white or a different color than black. Other rarities don't seem to be affected, like parallax style Colossal Plow - it looks like it only happened to the rare vehicles, and only if they're mono colored. I tried to repair my files, which didn't…

    1 vote

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  7. extra turn

    Opponent got a extra turn for no reason. Most likely due to multiple Aproach of the second Sun.

    1 vote

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  8. Karakas protection

    My opponent used giver of runes to give Adeline, Resplendent Cathar protection from white in response to me activating karakas to bounce Adeline. I believe this is supposed to not work as they intended since karakas produces white but as a land is colorless so it's effect would be colorless as well. The protection from white stopped karakas from being able to bounce Adeline.

    1 vote

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  9. 1 vote

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  10. Tamiyo, Inquisitive Student

    Tamiyo, Inquisitive Student will not show up as a selectable card in my Azorius Investigate deck. There are no mana symbols on the card other than blue, so it should be selectable in any blue deck. Please fix this bug.

    1 vote

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  11. not receiving rare wild cards from november 10 ban list.

    Hello, I'm not sure if this is something that is still being worked on or not, but I have not been receiving rare wild card refunds from the November 10 ban list.
    for example I didn't get my rare wild cards from proft's eidetic memory, however although I am not sure, I think my mythic wild card count did increase, I know it was an issue with my rare wild cards because my rare wild card count is at zero and when I logged in today it didn't increase, while if I'm not wrong my mythic wild cards did increase,…

    1 vote

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  12. Compensation for banned cards via wildcards is not being displayed.

    Today, November 11th, when I logged into MTG Arena, a notification about banned cards was displayed, but the compensation in the form of wildcards was not shown.
    I initially thought that compensation was no longer being offered, and I played the game for a while, but I became concerned and checked other users' opinions and found that compensation via wildcards was apparently still being provided as usual. If this is due to some kind of bug, I would appreciate it if you could address the issue.

    1 vote

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  13. Game kick me out and the timer just not wait for me

    I'm playing and every single time in the last six matches, at last, the game lost connection. What I do it's close the and re launched, what takes no more than 30 seconds, and the game it's already in jump an entire turn of mine.

    1 vote

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  14. Daily Quests - no hint wether Alchemy or Standard, Bot-Matches or against players, ...

    Hi, I see no hints for the daily quests on how they have to be solved. Wether I can use Alchemy or Standard decks, are Bot-Matches allowed or if I have to play against real players to solve...

    Where do I find these rules?

    Greetings

    1 vote

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  15. “Exile Until” effects like Banishing Light not retriggering ETBs

    On Arena, when an “exile until” effect like Banishing Light ends, the permanent being returned to the battlefield currently does not re-trigger its own ETBs. I don’t know if this happens with all such effects, but I just witnessed it with Detention Chariot, and I’ve seen it with others.

    1 vote

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  16. Wildcards

    Hello
    Somehow I got 2 rare und 5 mystic wildcards without boosterpacks or something. why did I reveived them?

    Thx sarah

    1 vote

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  17. Wildcard

    Somehow i got 5 mystic wildcards.

    1 vote

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  18. Bug: AI (Sparky) makes strange decisions...

    Hi,

    sometimes the AI sparky makes very strange decisions. Uses buffs on my creatures and negative effects on her own ones.

    It seems to be the case monstly when there are no appropriate targets for the spells. As if she has to play the cards when she draws them, wether there is a logical target or not.

    Greetings

    1 vote

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  19. Uharis Trigger is not working correctly

    I love playing Uharis but in the last days I realized a lot of times that at MTGA the Trigger of entering a land is from time to time not reacting. Especially with multicolored lands and golden colored lands he is not realizing that I played a land inside of my turn. It seems to be that the programm is hanging in a loop. Unfortunately I can´t describe you the problem not in a better way because sometimes it works correctly and other times there is no reaction.

    1 vote

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  20. "Jahrtausendkalender" verschwunden?

    Hi,

    the card "Der Jahrtausendkalender" ("the-thousand-year-calendar"?, legendary artifact) seems to be gone in my decks!?

    I wanted to try it just now and was shocked that it is not shown anymore in my collections.

    What happened?

    Greetings,
    Laconda

    1 vote

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