MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9088 results found
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Mulligan smoothing does not properly account for 'X' CMC cards
I'm aware that Arena has a 'smoothing' algorithm designed to reduce the chance of mulligans by giving players a better chance to have a starting hand containing the nearest number of lands to their CMC, but I've noticed that this doesn't properly account for 'X' CMC cards.
I've been playing a simic ramp deck at my local game store for quite some time now and had been having no problems with starting hands (I'd mulligan in around half of the games I played, rarely more than once, but that seemed fairly normal), but when I replicated the deck on arena…
8 votes -
Unable to change Deck Format on the Deck building screen - Bug
8,1,2026
It is no longer possible to change the format from the deck building screen.
Please take action7 votes -
match does not work
steps I did: standard ranked match started, mulligan went okay, it was opponent's turn, but my timer started to run out and game just got stuck without them playing or conceding; i couldn't concede either
platform: steam (windows)
expected: the opponent should have been able to play their turn and then I mine
adding screenshot where you can see the timer and the orange fade in the corners of the screen + the log
workaround: had to close MTGA and reopen
7 votes -
Can't get past seeing my hand
When playing a Standard Brawl game after being able to look at my hand the game gets "stuck" if I'm going first wether I Mulligan or take it the game moves forward but it never gets past that, timer shows up... I wait, timer ends and the game just seems to stop. Same if I'm second except I never get passed the opportunity to decide wether to keep or Mulligan.
I have captured the logs but don't know how to share them, this is a Pixel 7 phone with and Android OS.
7 votes -
Matches are starting in a stuck state.
PvP matches are not starting correctly.
Game loads battlefield but does not proceed to mulligan or turn priority.
This happens on PC and mobile.
Matches vs bot work normally.
Opponent timer runs out and nothing happens.7 votes -
Draft event changed mid event
I purchased access to a Final Fantasy quick draft using gems, only for each game to get stuck in the mulligan step, if I even got matched and the game made it that far (sometimes I would not even see the first draw). Timers would run out the first time and the game would get stuck there until I quit the app after 10+ mins of waiting for something to happen. The event was supposed to last for another 43 hours when I signed up. Now I entered the app again to see if anything had changed, when I tried…
7 votes -
Omniscience games don’t start
Games load in and don’t get past opening hand. Game crashes out and reloads in main screen
7 votes -
Opening hand is missing
After match creation was made, the first screen after the "battlefield" loads, is where you select your hand or mulligan. This overlay/splash screen is missing! Nothing happens after that. You can emote, view deck, or click setting.
7 votes -
Bug
- I start a standard match.
- Both on PC and on IOS on my phone.
- Game freeze before the first hand is shown. The timer starts running, but the game state is still frozen. I can't concede.
- The expected result is to be able to play the game.
7 votes -
Bug - Can't play since just before 5:00 PM EST
Since my draft failed around 17:00 EST, I have not been able to have a match.
The client freezes at the opponents hand selection, without showing me my card selections.
This has happened 3 time since 16:45 pm, and add the draft that I lost my admission to.7 votes -
Avatar Premiere Draft missing
Premiere Avatar draft (and someone else said Final Fantasy) are missing suddenly.
7 votes -
Match not loading
4th game in a row where the game has failed to move ahead past either the loading screen, first turn player, or opening hand.
7 votes -
Connection Issues
Despite my connection being absolutely fine; able to access the internet with normal speeds, when I connect to an opponent I either get no hands loading in (i.e the mulligan screen, shown in image 1), or my hand loads after mulliganing, but then I get the timeout bar which just sits at 0 (shown in images 2 and 3). I've gone from playing consistently for a several hours to now having not been able to play a single game for an hour and a half.
7 votes -
new
Something is wrong with the servers.
7 votes -
Silumgar's Scorn
With the amount of good dragons printed in Dragons of Tarking, it would be nice to have Silumgar's Scorn printed in MTGA to be able to do a dragons deck in Pioneer. This is a important missing card in MTGA and it would be great to have it available.
7 votes -
Sparky shows up after update even for players who have the tutorial complete
Sparky shows up after update even for players who have the tutorial complete
Its not fixable by uninstall install and it's not the equipment I use. I use a android 15 mobile phone and this occurs to me in mobile I haven't check in pc but from what I see here other players same issue with pc. Fix when you can please arena IT team. It seems to be on your side.7 votes -
Tutorial repetition
Each time I opened the home page, the tutorial flashed. Informing me that we are able to gain reward after meeting its request. And then it disappeared without any guidance. I'm sure that I have passed all tutorial. Unfortunately, I failed to start a dual in PC since the tutorial appeared. I failed to enter any game since the annoying tutorial flashed in the home page!
7 votes -
Secret of Bloodbending
Secret of Bloodbending doesn't work as the ruling in Gather states. I should be able to control the opponent during their combat phase not control their combat phase. that is a huge difference and that is not stated on the card. I should be able to cast their spells(instants and anything with flash) and tap their lands.
Updated: I did find out that you can do all of these if you do Full Control. However, Full Control turns itself off alot of the time so i have to keep pressing crtl on my opponents turn which is annoying. I shouldn't…7 votes -
jumpstart deck too many lands, too fewer spells.
In midweek event "jumpstart Avatar".
I picked deck [Aang][Rebelling ] ,and i take deck with 13 spells,27 lands.WTF!?
7 votes -
Store freezes on "Waiting for Server" when trying to purchase gems on Mac
Ever since the Nov. 6, 2025 fix for purchasing issues listed on the status page, I cannot purchase gems. When I click on the amount of gems desired, it says "Waiting for Server" and freezes there until I have to force quit the program to get out of it. I tried uninstalling and reinstalling both the Epic Games Launcher and MTG Arena, but the problem persists.
7 votes
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