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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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26399 results found

  1. Log in loop bug

    I am on Chromebook logging in through GeForce now ...so platform is windows. It starts to log in. Gets to "initializing localization database" then goes back to log in screen.
    I have tried to use incorrect password and it is giving "incorrect user/password message" So is communicating with your server.

    7 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  2. Magic missile, Rem Kalorus, and a big stack results in zero damage.

    My opponent is at 9 life. Their board is a lands and a tapped [[iymrith desert doom]].

    I control [[rem karolus, stalwart slayer]] and a single [[showdown of the skalds]] on II (with another showdown having sacrificed to chapter III this turn

    I cast [[magic missile]] choosing opponent as it's only target. Two [[showdown of the skalds]] chapter II//III triggers go on the stack, targeting Rem.

    Opponent responds & casts [[power word:kill]] targeting rem.

    I respond with [[play with fire]], also targeting opponent. Two more[[showdown of the skalds]] chapter II triggers go on the stack, targeting Rem.

    At this point,…

    10 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  3. Did not recieve mythic card from mastery pass upon hitting level

    Did not receive mythic card from mastery pass upon hitting level 62 of the mastery pass. No prompt after the game in which I reached that level.

    15 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Direct Battles with Alchemy Cards

    Ever since Alchemy cards have been introduced I have not been able to do direct battles with my boyfriend if either of our decks have alchemy cards and we are trying to play a non-alchemy format. We usually are trying to play brawl against eachother and a lot of these cards are really important in our builds, but we have to remove them just to be able to play eachother. it really has ruined our experience with playing arena. I would life if we could still battle eachother even if these cards are present in our decks, i cannot understand…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Bug - MTG Arena for PC

    MTG ARENA - PC: I have imported a deck, which I already have all the cards neeeded, but the client says it is missing 1 Rare Card. I tried deleting the imported deck and building one from scratch, but I keep having the same issue and beacause of that I am unable to play with this deck.

    1 vote

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  6. Suggestion - Vote a format - Give the people what they want - two rotating weekly users choice formats Have an event queue with a weekly rot

    Have an event queue with a weekly rotation, and players get to vote once a day to select their desired format.

    At the start of each week, the format with the most votes gets offerred for that week - and it's number of votes is reset to zero. (Votes for unselected formats dont reset, so eventually every format should get a turn).

    Ideally I would like two separate sections - one for limited formats and one for other formats, but it could be offerred as a single list.

    Also, when showing the list, it would be preferable if it was…

    1 vote

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  7. Suggestion: Let us pay packs to play limited ( Draft )

    With draft events awarding packs that are nearly useless for limited-only players, it would be nice if the system allowed you to trade in your unopened packs for entry into more events.

    Based on the fact that the store sells packs for 200 gems, and draft events cost 1500gems for human drafts, and 750 gems for bot drafts, I propose allowing eight packs to buy into a human draft, or four packs to buy into a bot draft.

    You could even limit it to packs of the same set, so it is really only viable for playing repeat drafts.

    (You…

    1 vote

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  8. Faerie Vandal Bug

    I played Faerie Vandal, then played a Blitz card, expecting Faerie to connive. It did not connive, costing me the game (it would've been large enough to block as I'd planned for).

    Reproduction Steps:
    1. Play Faerie Vandal
    2. Play Plasma Jockey as Blitz
    3. Plasma Jockey dies, and I draw a second card
    4. Faerie Vandal does not connive

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. daily offers payed and not received

    Approx 10 minuts ago , i have bought with Gold in to the store , Otawara and Eiganjo , the legendary lands;
    There's a -50% , 1500gp for card , but i have not in my availability this two cards!.
    I have done a Re-Start of my notebook and nothin.

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  10. I cannot claim rewards from Jump In wins.

    I cannot claim rewards from Jump In wins.

    12 votes

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    0 comments  ·  Events  ·  Admin →
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  11. Opportunity to activate ability passed over

    I had an opportunity to activate an ability that was passed over and as a result I lost the game.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. crash

    Game keeps crashing, about 1 game out of 10 while playing Historic and one game out of 3 while playing Historic Brawl. It's really infuriating, I spent decent money into this product and I can't even enjoy it.

    3 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  13. product

    I'm very disgusted with your deceit, everyone knows it, every single person who plays this game.

    "Use cards in your collection plus these packs"
    No, we don't get to use the cards in our collection, thanks for making me spend $50 on absolutely nothing....

    The collection you refer to is the packets of cards opened, which you call a collection lol. What a joke... You know that every single person thinks the obvious, their actual collection.

    I was never ever told that I could unlock cards that were not already unlocked. Why call them locked then?

    I've spend countless months…

    1 vote

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  14. Deck builder

    It would be nice if you could also use the filter buttons (e.g. for the colors) in the MTGA deck builder to exclude the corresponding color(s). I know you can use the search box, but it would be more convenient that way.

    1 vote

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  15. problem with mass amounts of tokens

    i am on PC, so i am playing a game to test a deck with a friend (see log) and it is based off scute swarm and when i get to a certain amount of tokens it doesn't populate them and i had a prosperous innkeeper and after a certain point it stopped giving me health for all the "new" creatures that were supposed to spawn in.

    if the log didn't help that much, please feel free to contact me with any questions about the issue i would be more than happy to provide more details and help fix the…

    2 votes

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  16. Bug: no pack reward for quick draft

    4 wins in quick draft event, 1 pack flashed across as reward, went to Packs menu, nothing there

    Also earlier no pack reward for Mastery level 83. Pack flashed across screen but nothing under Packs menu.

    5 votes

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    1 comment  ·  Events  ·  Admin →
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  17. Traditional Standard event - only 4 rounds

    In a traditional standard event this morning I was only allowed to play 4 rounds, rather than 5.
    I did cancel while waiting for one round, so it may have entered me into a match without my knowledge and counted that as a result?
    At any rate it gave me the prize for one win when I only went 1-3, without being able to play the 5th round.
    Log is available for support.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  18. 1 vote

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    0 comments  ·  Events  ·  Admin →
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  19. Jaheera blue specialization

    Specializing Jaheera into the blue form does not grant the Scry 2.

    1 vote

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  20. Ban Curse of Silence in Historic Brawl

    It's a turn-one white enchantment that players will always use to make it harder to cast their opponent's commander. I think it should be banned like the other cards in historic brawl that have already been banned for preventing commanders from being cast.

    2 votes

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