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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24342 results found

  1. SAGA: Kardur's Viscious Return

    Played the saga, chose not to sacrifice a creature, next turn the saga never got a counter and did not do the next effect by making both players discard. It didn't advance next turn either. Thanks.

    1 vote

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  2. peer into the abyss and smothering tithe game crash/lagg

    casting
    peer into the abyss
    multiple smothering tithe on the battlefield
    if opponent has more than standard amount of cards in deck the game will lagg,
    if you have more than 100 tokens generated in one action the game will freeze

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Kaya's Ghostform vs Prism Realm

    Kaya's Ghostform did not trigger when Prism Realm exiled the creature it was attached to.

    22 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. How about an Option to allow your dec

    The idea is simple. Provide a option to allow your deck to be viewed by someone you beat. For that match only and not sideboard (unless it was accessed in the match.) In exchange the "mentor program participant"get bonus gems or cosmetic points or an advancement on Their wildcard wheels.

    2 votes

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  5. Prizes Earned Could Not Be Claimed

    Prizes Earned Could Not Be Claimed - completed a standard event with 5 wins, pressed the claim prize button but nothing happened (no prize screen or increase in gold/new cards). I experienced a similar issue a few days ago also. Log for most recent instance attached.

    6 votes

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    2 comments  ·  Events  ·  Admin →
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  6. 9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. el juego se cierra y deja de funcioar a mita de la partida

    de la nada se cierra y dice que dejo de funcionar usualmente aparece en medio de la partida incluso contra bots, es incomodo y me arruino mi evento :c al parecer a muchas personas también le sucede lo mismo.

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Deck Validation Fails. Any Deck I try. After I updating.

    Deck Validation Fails. Any Deck I try. After I updating.

    34 votes

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  9. Локализация не до конца переведена на русский язык

    В android версии игры , локализация не до конца переведена на русский язык. В разделе магазин - покупка бустер паков. При нажатии на бустер , информация отображается на английском в месте с кнопкой " Отмена "

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  10. Product Suggestion

    updates in background (convenience) , better cellular servers (I can't run the app on my phone with 4G-LTE however my buddy doesn't have any issues on 5G)

    1 vote

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  11. Can't complete daily quest

    Daily quest just stuck at 39/40, and I can not finish it no matter how much cards I play.

    63 votes

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  12. Bug during 2021 core set premier draft event

    When i start a match during 2021 core set premier draft event the game crashes to desktop. That made me loose 2 games!

    9 votes

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    0 comments  ·  Events  ·  Admin →
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  13. Winning and Losing only 1 rank when you split a Match

    I honestly feel that in ranked games of the higher tiers in Bo3 when you lose a match you should drop 2 ranks if you lost both games. If you win 1 game but lose the match on game 3 I feel you should lose 1 rank rather than 2.

    I also feel that if you win you should increase based on the total games in the match. If you win 2 games and not lose you get 2 ranks, if you win Bo3 with 2-1 you only get 1 rank.

    1 vote

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  14. 構築戦後に勝利してもランクの表示が下がる

    フリーマッチで勝利したがランクが下がる表示が出ました。
    リミテッドランクより構築のランクが低い場合に構築ランクへ合わせようと表示が変更されてしまうのだと思います。
    混乱してしまうためバグの修正をお願い致します。

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Random Defeat Mid Match

    Happened twice tonight! In the middle of "Traditional Standard Play," the screen suddenly showed my avatar exploding and showed "defeat."

    The first time it happened, I was about to cast a Wicked Wolf during my first main phase. I had lost to my opponent the first match, and this was the second match.

    The second time it happened, my opponent had just past the turn to me, and I was moving my cursor over to use a Deathsprout. This game was the 3rd game in the match, and both my opponent and I had won a game a piece prior…

    40 votes

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  16. Lost draft

    Disconnect during draft. A lost one draft e one sealed. 10.000 gold e 2.000 diamonds.

    13 votes

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    2 comments  ·  Events  ·  Admin →
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  17. Brokkos Interaction with Nissa

    When mutating on a 0/0 Elemental Land with 3 +1/+1 counters on it created by Nissa Who Shakes the World, Brokkos, Apex of Forever turns into a 0/0, even though he mutates on top. He should be a 6/6 with 3 +1/+1 counters.

    12 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  18. Question pertaining the rights of software developers as it pertains to the game.

    C# developer (here): "Hats off."

    I am curious about the rights that I have to make software for the game that tracks the performance of the deck with overlays and open a catalog store online.

    Am I allowed to integrate into the game by injecting into it's process and memory to read (not write?) or overlay it?

    1 vote

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  19. Magic version of Hearthstone "Dusting" service

    Have it possible to where, if you need wildcards, you can trade up or down (1 Mythic Rare wc for 4 Rares, 15 Uncommons for 1 Rare, etc.). Hearthstone has a service where, if you have golden versions of cards, you can get rid of them "dust them" for a significant amount that can be used for other cards to build other decks. Thoughts?

    1 vote

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  20. Tokens Need Russian Translation

    1) The opponent played Scute Swarm and was mutated by Suspicious Starrix. When magnified tokens from this mutant, one line is not translated. Instead of translating "#NtranslationNeeded" (2.png)
    The same with Parcelbeast tokens (1.png)

    3 votes

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