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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24699 results found

  1. can not play

    I can not start a game. my decks are gone, at least in the homescreen.
    I am sorry, but i have no suggestions on how to fix this.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Complete lockout of play

    For some reason, none of my decks appear to be playable and and no play options are there. I am using the iOS app and have made sure that the app is up to date. I have also tried restarting the app and logging out and back in again and no change has occurred. Not even events are appearing. There is just a blank space where they would be on the initial screen.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Failure to Launch/Login

    Application launches and gets stuck on "waiting for the server" or "unable to authorize the user".

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. role

    Playing a Wilds of Eldraine draft, the opponent attached a "Cursed role" to one of my creatures. I used "Witch mark" to attach a "Wicked role" to the same creature, but the curse role wasn't destroyed, so my creature was a 2/2 (1/1 because of the cursed role +1/+1 for the wicked role).

    If I understood correctly the rules, one creature only can have one role at the same time. Please, fix the Cursed role.

    Thank you,
    Javier

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Talion, the Kindly Lord's effect bug

    Opponent were playing Talion, the Kindly Lord and chose 4 , I casted Scream puff.
    At that time, even though the cost of Scream puff was 5, I was damaged and my opponent was supposed to draw one.
    I was playing a quick draft and it happened.
    Please investigate and compensate.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. tutorial is broken

    tutorial stage is broken. Cards stuck all over the screen so I cant even read them or see what creatures are on the board

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Enduring Bondwarden

    1. I had two Enduring Bondwardens. One had 2 +1/+1 counters and the other had none. I blocked a 3/2 creature with the 2/3 warden and after it died I assigned its counters to the 0/1 warden. However when it resolved it had 4 +1/+1 counters instead of 2. It think it picked up another random counter later in the game. It was early in the game, I don't think I had any other cards out except maybe Invasion of Gobakahn unflipped.

    2. Android

    3. Extra counters when transferring from one warden to another.

    4. Only counters the first warden had should be transferred…

    7 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  8. Golden Pack error

    I have bought the ten packs i need for getting a golden pack, in fact, the progress bar is full but the golden pac wont appear in my inventory

    I have tried to reestart the game and oppened it in different devices but it wont work

    13 votes

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    4 comments  ·  Store  ·  Admin →
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  9. Foray of Orcs not working correctly

    Foray of orcs still not working correctly with last known information. I lost 2 games in one draft event from this. One where opponent used a bounce spell and the spell then did zero damage, and the same with smite the deathless in another game.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Bugs

    When an opponent leave the game (disconect) without given up ,the game freeze.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. 鋼の熾天使の 能力が失われたときと失われていないときの混同のバグ

    鋼の熾天使が二体戦場にいる状態で、
    一体が能力を失った状態
    一体が能力を失っていない状態
    のとき
    インスタントを唱えようとしたとき、重なり
    対象を選択しにくい
    意図しない方に対象が指定された
    現象が発生した。

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  12. Raff, Weatherlight Steward not working

    When I cast an instant it triggered but did not give me any choices even though there were several legal targets in the battlefield. Haven't tried sorceries yet.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. bivouac

    Played Restless Bivouac as first card. Didn't come in tapped and game didn't progress further than that. Windows 11

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. voldaren

    Playing Voldaren Epicure crashes game

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  15. Game crash during Murder at Karlov Manor sealed event.

    Game crashed during game 1 of a sealed event. Opponent started to rope but at some point the rope wouldn't move any further. Emotes stopped to function. Neither a win nor a loss was added to record.

    1 vote

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  16. ヴォルダーレンの美食家

    3月のアップデート以降ヴォルダーレンの美食家を場に出すとアリーナが落ちる。

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. My collection is missing almost every single rare or mythic from my sealed events.

    My collection is not accurately updating after I play an event. I am missing almost all of my rares from the events I played in today. I restarted the client and everything is still missing. I have noticed rares and mythics missing before but this is getting egregious. Completing my collection is a big source of gems so this feels like theft.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  18. Choose Blockers Bug

    In quick draft, after declaring blockers, "Choose blockers" remained on screen. The game shows that my opponent has priority, but never moved to damage. No rope appeared, but I am still able to interact with my hand and the menu

    1 vote

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  19. Stops midgame

    Played a mana card with scry, and it froze after I selected the card.

    2024.34.0.5124.1051382

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Recently played

    The 'Recently played' tab no longer reflects the last game mode played by the user.
    Previously it worked fine, but since the last update it has been stuck on the same three options.
    I have played other different game modes since, (aka Jumpstart), and it does not show up on the 'Recently played' tab.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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