MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24443 results found
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Excess card rewards
[PC]
How many Cursed Courtiers, Johann's Stopgaps and other cards we have four of do we actually need? I wish there was a lot more diversity in what players receive for individual card rewards. Like... yall have our deck information, yall might as well take a gander at it while you're calculating what other useless card we need more of. I'd play Cursed Courtier if I could play all frigging ten of them that I've received outside of drafts.
Sheesh.
1 vote -
非紳士的行為(マジック違反処置指針/Magic: The Gathering Infraction Procedure Guide)への対策がされていない
◆マジック違反処置指針/Magic: The Gathering Infraction Procedure Guide 4.7. 非紳士的行為 ─ 遅延行為/Stalling
違反処置指針/IPGに懲罰対象として明記しているのにも関わらずMTG Arenaでは全く適応されていません。運営サイドが現状ペナルティを与えていない事が原因で、悪用行為が蔓延しています。
悪質なプレイヤーは敗北しそうになると投了ではなく、対戦相手に不快感を与えるためだけに放置行為を行います。また放置することで、時間を優先したいプレイヤーに対して投了へと誘導しています。ランク戦においては、勝敗のランク変動により報酬にも影響するため極めて悪質です。
MTG Arenaリリース当初から問題として多くのユーザーから指摘されていると思いますが、なぜ対応しないのですか？
シャハール・シェンハー(Shahar Shenhar)氏がMTG Arena配信中に遭遇した悪質プレイヤーの2時間以上の遅延行為が話題になりました。その際に問題行為として注目されたにも関わらず、なぜゲームシステムの改善をしようとしないのですか。そもそもIPGに定められているからにはMTGコンテンツの全てで問題視されており、リリース前から対策すべき問題です。
ペナルティを重くし、悪質ユーザーのBAN等の早急な対応をお願いいたします。
●ペナルティ例*Bot戦以外の対戦における遅延行為
[1]遅延行為(放置による敗北or意図的な遅延行為)を複数回(3回程度)行った
ペナルティ①[24時間Bot戦以外の全対戦禁止/1週間の厳重注意期間][2]ペナルティ①厳重注意期間中に遅延行為を複数回(3回程度)行った
ペナルティ②[1週間Bot戦以外の全対戦禁止/1ヶ月の厳重注意期間][3]ペナルティ②厳重注意期間中に遅延行為を複数回(3回程度)行った
ペナルティ③[1ヶ月ログイン禁止/3ヶ月の厳重注意期間][4]ペナルティ③厳重注意期間中に遅延行為を複数回(3回程度)行った
永久BAN
また迷惑プレイヤーとマッチングしないようにブラックリスト機能は実装しないのでしょうか。現在のフレンドのみブロック可能なシステムは、フレンドとなってしまった悪質プレイヤーへの対策にしかなっていません。放置による敗北を行った対戦相手に対してはその場でブロックし二度とマッチングしないシステムに改善して欲しいです。
報告を行う際、そちらが要求しているログファイルとスクリーンショットを毎回添付しておりますが、確認しておりますか？運営サイドが対応しないのであれば、この問い合わせ内容の[行動を報告]報告種類の[遅延行為/悪用行為]これら項目の必要性はありますか？現在、この問い合わせは報告ユーザーの時間の無駄にしかなっておりません。
定型文で「プライバシー上の理由から、報告に基づいて取られた措置の詳細を提供できない」と返答が来ますが、もし悪質プレイヤーにペナルティを与えた場合は[報告によりペナルティを与えました]程度の一文でいいので報告が欲しいです。他社ゲームを例に挙げるのはあまり適切ではありませんが、一部のゲームでは悪質プレイヤーにペナルティ付与した際に簡単な報告がきます。運営サイドが報告に対して処置をしているのかあまりに不明瞭です。現状、これらは運営サイドの怠慢により発生しているトラブルです。
1 vote -
Game bugged after "Waiting for server"
I was in a game and the "Waiting for Server" message popped up. After the message went away, I played an island and it entered the battlefield. I then proceeded to play a card that cost one blue mana and it wouldn't let me play it. The game then told me I needed to discard a card even though I had 7 cards. Finally, the game then decided to discard a card for me and it the strongest card in my hand. Also forgot to mention that this all happened on my first turn of the game.
1 vote -
Divine purge and liquidmetal coating interation
Opponent had liquid metal coating in play and played Divine Purge twice in the match, but the Liquidmetal coating was not affected, did not get exiled either time.
1 vote -
Crucias, Titan of the Waves seek bug
I was playing ladder since it is the last day of ranking. I started around the place of 400 and then lost some games to fall out of the ranking. After my first loss I thought I missclicked with my Crucias. The card is designed to seek cards with higher or lower CMC than the discarded card. This feature is not working anymore after the update, which destroyed my deck completely. Normally I am able to seek my 6 mana removal spell with 100% accuracy, which is crucial. Due to the update, the seek was not working and I got…
7 votes -
sudden game freeze/crashy
every once in a while the game will freeze and either eventually force close or i close
13 votes -
Sheoldred Stop on Upkeep
When I'm tapped out and my opponent casts Sheoldred, it always goes direct to draw, skipping their end step, and my upkeep, not even allowing me to put a stop on my upkeep. This has frequently happened while I have an instant speed removal spell in my hand, which I would use on my upkeep to prevent the loss of life on the Sheoldred trigger. Am I supposed to always have a stop on my upkeep in expectation of them playing Sheoldred? I think that's unreasonable.
18 votes -
Absorb energy
Absorb Energy not discounting properly (some spells not discounted)
Resolved Absorb Energy targeting a creature spell. A creature spell I conjured to my hand was properly discounted (Elesh Norn) but another was not (Frost Titan).(PC, Windows)Only one creature spell is discounted but not another one. Is the fact that the first creature draw/made was conjured maybe lead to the error?In this situation, all creatures should cost 1 mana less.
I cast Elesh Norn later in the game and it was discounted. I also cast Frost Titan later in the game and it was not discounted.
1 vote -
Incorrect rule interaction / implementation Coppercoat Vanguard
Two Coppercoat Vangards in play gave other humans in play
„Ward (1) (twice)“ - which meant that a total (2) had to be paid to target that other human.
This (in my understanding) is an incorrect implementation of the ability.
No matter how many Coppercoats are in play, the other humans will only ever get „ward (1)“.1 vote -
Elesh Norn not working properly?
I was playing a game against a Vito deck and he used the exquisite blood/Vito combo. I had elesh norn out. Shouldn’t elesh norn make them pay every time I lose life?
1 vote -
Crucible of worlds casting front half of MDFCs
Crucible of worlds is allowing players to cast the non land side of the card. I was unable to find a distinct ruling on this online, but it feels like it should only being allowing playing the land half.
Again, not sure if this is a bug or a rulings issue as I was not ale to find anything about this.
1 vote -
Bug in the tutorial
I’m new to Magic the Gathering. I was told to Arena because it has a great tutorial. I am currently playing against the merfolk guy in the tutorial and after about 4 turns the game starts to glitch. Cards are frozen in place and aren’t on the board at all and it takes forever for any action to be completed. I originally had this issue while I was on my PC, I switch the app on ios to see if it would negate the issue and it has not.
1 vote -
Spell Queller doesn't exile Wrath of God
Steps to reproduce:
1. Opponent casts Wrath of God
2. You cast Spell Queller while WoG is on the stack.
System: Android
Result: Spell Queller enters the battlefield, and the ETB trigger of Spell Queller doesn't trigger and I cannot select a target for the ability. WoG then resolved.
Expected Result: When Spell Queller enters the battlefield, it's etb ability should trigger to exile a spell with mana value 4 or less and WoG should be available as a valid target for the ability.1 vote -
text
No text on the menu and configuration settings (Spanish language)
1 vote -
Import Deck Failure
Annex Sentry is part of Arena no?
Can we maybe have a change where is skips “invalid” cards and goes onto the next and gives a “report” of lines that were “invalid” after the fact?
It would importing decks easier.2 votes -
Gems
A few days ago gems were in the daily offer, but they had an incorrect price (too high); I tryied to purchase them but i had not enough gold, i did a few matches and when i went in back later with the right money, gems offer was no more there in the daily offers and there was another offer in substitution. The day after i received a 100 gems gift because the price was too high, but i never purchase them cause gems offer was no more there. Please let me purchase them, i need those gems. Thank you
2 votes -
Missing Level Boost Reward Details
Previously, the level boost window displayed the rewards I would obtain upon purchase, but a particular update has caused these displays to disappear. These details are crucial in estimating the gains from purchasing the pass and determining how many packs I need to buy. Thus, I am hopeful that this problem can be resolved to accurately guide my purchases.
1 vote -
The Ozolith
It is forcing you to pass counters onto creatures, when the text reads "may" fix or it ruins a good card.
2 votes -
Get rid of emotes and stalls
Emotes are only used to be annoying, your go doesn't mean I think you might have forgotten to play, it means stop playing so slow. Good Game doesn't mean Good game, it means I win, you lose. Disable these emotes as it only allows people to be jerks. Also stop letting people stall. I just played a game and the person I was playing took up over 3 minutes before my 2nd turn, what a waste of time.
2 votes -
Turn countdown
The turn countdown timer of the opponent is not activating and it's already been more than 10 min and counting as of the moment i'm posting. I can freely look at the cards description and their is music playing so the game did not crash or was frozen. I think I have to surrender just so I can play which is no biggie but still this is considered a bug and hopefully won't happen again on my next games.
1 vote
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