MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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24516 results found
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Error Updating Data on launch
Getting "Error Updating Data" when attempting to open MTGA. This happens from PC and Android, Wi-fi and mobile data.
22 votes -
Incinerator of the Guilty = Get Stuck
Bug: When playing Incinerator of the Guilty if I don't have anything in my graveyard but I get into the dialog about collecting evidence and I can't get out of it so I have to concede the game. This has happened twice.
16 votes -
Error Updating Data
Until Jan 25, I just played the game on a PC completely normally, everything was OK. after the scheduled maintenance on Jan 26, when I launched the MTGA, then there's the problem: Error Updating Data.
I've done those things trying to solve the problem, but not worked at all:
1- Complete uninstallation and reinstallation
2-Try steam, epic and MTGAInstaller.exe version, all meet the same problem
3-Turn off firewalls and antivirus software
4-try a US-VPN
5-try another network via my phone hotspot
6-restart computer after all other try
7-Flush DNS and Winsock Reset, way as https://mtgarena-support.wizards.com/hc/en-us/articles/360000834323-Flush-DNS-and-Winsock-Reset
8-Proxy had always been turned off.Other IMPORTANT information: I also have a MAC in the same room using the same network with the PC told above, and the MTGA work fine on this MAC. So I'm very confused.
I check the logs, there are something i think might be the key to solve the problem, but i don't know how:
[78] [AssetBundles] GET manifest pointer from https://assets.mtgarena.wizards.com/External_2024.33.70.5061.1049592-windows.mtga ...
[79] [TaskLogger]Unexpected HTTP response when fetching manifest pointer file from https://assets.mtgarena.wizards.com/External_2024.33.70.5061.1049592-windows.mtga: (-1)
[80] ArgumentNullException: Value cannot be null.Until Jan 25, I just played the game on a PC completely normally, everything was OK. after the scheduled maintenance on Jan 26, when I launched the MTGA, then there's the problem: Error Updating Data.
I've done those things trying to solve the problem, but not worked at all:
1- Complete uninstallation and reinstallation
2-Try steam, epic and MTGAInstaller.exe version, all meet the same problem
3-Turn off firewalls and antivirus software
4-try a US-VPN
5-try another network via my phone hotspot
6-restart computer after all other try
7-Flush DNS and Winsock Reset, way as https://mtgarena-support.wizards.com/hc/en-us/articles/360000834323-Flush-DNS-and-Winsock-Reset
8-Proxy had always been turned…22 votes -
15 votes
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Jump in Quest won’t progress
The complete jump in 3 times quest will not progress. I have tried winning jump in then resigning ( repeated 3 times over). Then I had tried winning 3 matches on each jump in then resigning and did that 3 times but it did not progress so I have been stuck with out being able to progress for months now!
12 votes -
quick draft currently waiting
quick draft stucked to "currently waiting" screen.
can't face opponents15 votes -
No matchmaking for Starter Deck Duel after OTJ update
I have been trying repeatedly to start a match in the Starter Deck Duel queue. Arena is not making a match. This is all happening after the recent OTJ set update today.
10 votes -
25 votes
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Call A Surprise Witness style not awarded from MKM Story Festival
I was not properly awarded the alternate card style for Call A Surprise Witness from the MKM story decks festival, despite the reward being listed as given out just for entering the festival.
17 votes -
I can't see Side board cards on Decks page.
I can't see Side board cards on Decks page.
So I can't construct decks.
When I picked a card from Sideboardtab, one after another other Sideboard card pop up.
I want to buil deck soon.
please.14 votes -
Sideboard not showing
Sideboard isn't showing during construction. Can't really play constructed until this gets fixed.
15 votes -
Best-of-3 incomplete sideboard in deck overview
Since the last update, the sideboard in the deck overview is not fully visible.
15 votes -
assemble the players
Double assemble the players makes the game lock when trying to cast off of the top.
19 votes -
Sideboard gone for Bo3
Sideboard does not show past Bo1 section in deckbuilding after OTJ update
12 votes -
We still can't log in
"all systems operational" and "no incidents reported today" how do you make such absurd statements while not acknowledging a critical issue like players not being able to log in for 10 hours
33 votes -
Cannot Connect
Stuck at launch screen since update started today (12/12). Device is irrelevant, reinstall is irrelevant - have used all prior troubleshooting articles. Customer service won't help
34 votes -
All game modes locked
All game modes including tutorial and color challenges are locked. Unable to play any game mode but can see decks and access store
37 votes -
30 votes
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sideboard
Sideboard-view on iOS is broken after latest update. You can see 7 cards and nothing after that. 🙄
It's annoying. Fix it. It's impossible to build BO3 decks because of it.14 votes -
Sideboard only showing 4/15 cards when in deckbuilding
I am trying to modify my sideboard for my timeless Bo3 with the new set just dropping. My sideboard states that it has 15 cards in it, but only my companion and 3 additional cards show. I have not modified anything. I am able to add cards, but then it says that I am over the 15 card limit.
11 votes
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