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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24431 results found

  1. liliana, dreadhorde general ultimate doesn't let you choose battles

    after suffering an ultimate ability of liliana, dreadhorde general, I was capable of choosing between lands and creatures, but not battles, as I still control de battle, the opponent just defends It, I should be able to choose which battle to keep.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. 1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Bug

    Hi! I introduced some codes with products from the new expansion of the Lord of the Rings, these products have been blocked until today when I entered the envelopes section after the update they were not there and I cannot find them, I hope to recover them, thanks and greetings.

    2 votes

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  4. Modern Horizons and Modern Horizons 2 sets - advanced filters

    It must have been at least 2 years since the Modern Horizon sets (1 and 2) arrived on MagicArena... And still no possibilities to filter MoH1 and MoH2 in the advanced filters (unless you use this archaic technique S:MH1 or S:MH2 in the "Search" field). All other sets released on MagicArena had their icon in the advanced filters. Why is it not the same for MoH1 and MoH2? It is more than certain that many players who have started in the Historic format are not aware of the existence of these cards. Moreover, when you check the "Historic" box (still…

    2 votes

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  5. Server errors during lotr draft

    During LOTR draft, the server kicked me out and the draft landing page made it look like I would be able to start a new draft. When I clicked to draft again I saw that many auto picks had been made for me. Before being kicked out, the most recent pick would not show up in my pool and the next batch of picks seemed to be delayed. Made it difficult to draft even before being kicked out and misled.

    2 votes

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  6. Starterdeck lost LotR

    Hi I activated a code for 2 starterdecks a few days ago but I had to wait till the 20e of June to open them, but now they are gone and the code says its already redeemed. Can you help me get them back?

    2 votes

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  7. mastery pass

    MASTERY PASS UNAVAILABLE FOR PURCHASE?!? i just grinded out to level fifty and told myself if i got to the akki pet, that the pass would be worth it, and i maxed out my xp and was still short... decided to just pay for the last level and now the mastery pass isnt available????

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  8. dopo il 70 livello di maestria non dà

    dopo il livello 70 di maestria il sistema non da più le carte non comuni quando si passa di livello

    2 votes

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  9. Unable to purchase mastery pass

    I can't buy the march of the machine mastery pass. It is not expired yet but the buy option is disappeared for some reason. Please help

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  10. Serra's emissary says pick something and you get protection from it It doesn't work The only thing it stops is literally combat damage It

    Sarah's emissary gives you an option of a list of options to choose The option you choose you and all creatures you control are supposed to have protection from that option well then why do I take damage from the option I choose The only thing that Sarah's admissary stops is combat damage from creatures It doesn't stop anything from enchantments it doesn't stop anything from planeswalkers doesn't stop anything from instances and stop anything from sorceries nothing I'm sick and tired of losing rank and mythic because of a card that doesn't do it it says it's supposed to…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. When Ludevic transformed into Toluz dies, triggered ability doesn't return the cards exiled with it into hand

    When Ludevic, Necrogenius transformed into Toluz, Clever Conductor dies, the cards exiled by ability of Toluz are returned to hand, but the cards exiled by ability of Ludevic are not returned to hand

    I think all exiled cards are returned to hand

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Plainswalker froze

    When I was playing my match I went to play my plainswalker and they just froze and I couldn’t play it. It was just sitting there obstructing my view

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Fiery Emancipation + Electrolyze

    During my cube draft, using Electrolyze on 1 creature while having the fiery emancipation on board, it should deal 6 damage, but instead it dealt only 2 damage

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Can't cast opponents instants during upkeep with Emrakul

    I cast emrakul and began taking my opponents turn. As my opponent had a sheoldred, The apocalypse on board I set a stop during my opponents upkeep in case they had instant speed removal to prevent them from gaining 2 life when they drew their card for turn. My opponent had a Power Word: Kill in hand, but I was unable to cast it during their upkeep. I was able to cast Power Word: Kill on Sheoldred during opponents first main phase.

    Please fix to allow casting of opponents instant spells during their upkeep

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Unable to connect on wifi

    I play on Android and PC. When I am on WiFi I cannot connect. Either the servers fails to connect or get unable to get collection.
    However if I put my phone on data I can connect and play as normal.
    Tried putting my pc on personal hotspot but no dice though I think that may be a setup thing.

    5 votes

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  16. unopened packs disappeared

    A few days ago i activated a code in the store giving me packs for the yet to be released expansion.
    Although the Packs tab still has a shiny dot under it, the packs themselves are now gone. Or invisible.

    21 votes

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    13 comments  ·  Store  ·  Admin →
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  17. No text on cards on Mac OS

    Just after opening Arena and going to any deck or collection. No text on cards. No text on cards shown on store or during game play. Mac OS 13.1

    6 votes

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  18. Midweek Magic Historic Singleton Incorrect Reward

    Won a match in the Midweek Magic Historic Singleton event; description says reward card will be at least rare; got Feed the Infection, which is uncommon.

    5 votes

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    1 comment  ·  Events  ·  Admin →
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  19. Cannot see whether a creature attacks player or planeswalker in iOS

    I was in a game and being attacked by 3 creatures. From my perspective it looks like they are all attacking my planeswalker. But apparently there were 2 attacking me and only one to the planeswalker. Since I cannot distinguish that on mobile, I let it through while I am holding a removal which could definitely protect my planeswalkwer.

    Is there an option to turn this on in iOS that I have missed?

    Here is the log number from the game:

    2023.25.10.722.1000649

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Missing Shanna, Sisay's Legacy from card list

    I have pulled Shanna, Sisay's Legacy more than once from March of the Machines packs but I am unable to find them in my cards or even with the 'Craft' button checked. I don't have a screenshot of when I pulled them but they are not available at all within my card list even to craft.,

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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