MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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26398 results found
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Koma, cosmos serpent. Crashing bug
The last few months I’ve noticed on iOS Crashing bug with “Koma, cosmos serpent.“. Whenever it is cast both players crash but due to the timer it force resigns whoever didn’t cast it. I’ve found this bug frustrating because it seems more and more people know about it and are just using it for bug abuse wins. 95% of time it doesn’t let me rejoin but this time it did for long enough to get screenshots.
25 votes -
Lunarch Mikaeus bug
I participated in a Chromatic Cube Draft, and during the game, I played a Lunarch Mikaeus card. When Mikaeus had one +1/+1 counter on it, I removed one of his own counters and activated his tap ability to put a counter on another creature. Upon activation, Mikaeus's counters went to 0, and he was put into the graveyard with a special animation, but the ability to put counters on other creatures did not resolve.
15 votes -
"Waiting for Server" when trying to open/edit decks.
After patching I could no longer edit 2 mono black vampire decks (one explorer one historic) as it would go into "waiting for server". I needed to rebuild them from scratch for it to edit them again. I also imported a UB lurrus deck and get "waiting for server" when attempting to edit. Seems random but both decks have black in them.
16 votes -
Marionette Apprentice
The trigger for the effect of Marionette Apprentice is different from what is written.
15 votes -
Crash, crash, crash
Crash over and over during some games, but not all. Took video of the game as I restarted, crashed, restarted, crashed. There doesn’t seem to be any particular event that triggered it, my iPad has plenty of memory, and it’s updated as far as it can go.
https://drive.google.com/drive/folders/15eAzTqAL0kUbvTBwYtKZS1T_T5rmyzjH30 votes -
ipad overheat
Since the release of BRO, my ipad air 5 (bought in september 2022) is overheating and having the battery drain very quickly. I think there may be a processing problem with the client
502 votes -
Hexproof provided by "Jade Orb of Dragonkind" did not wear off
Played "Miirym, Sentinel Wyrm" using mana provided by "Jade Orb of Dragonkind," and the Hexproof provided did not wear off when it should have, and further did not wear off on my opponent's next turn after my turn, when Hexproof should have worn off.
12 votes -
K'rrik, Son of Yawgmoth unable to cast with enoug mana. Stuck on mana choose screen.
When casting K'rrik, Son of Yawgmoth during sealed MH3 I've faced a bug. I had enough mana to cast it but this screen appeared during casting (attached screenshot). It didn't let me click Done or Cancel with any configuretion of mana. I was stuck in this screen until my time passed.
I was playing on PC.
14 votes -
Incinerator of the Guilty = Get Stuck
Bug: When playing Incinerator of the Guilty if I don't have anything in my graveyard but I get into the dialog about collecting evidence and I can't get out of it so I have to concede the game. This has happened twice.
23 votes -
Game won’t load
The game gets stuck on loading initial scene then hits me with an “error updating data”. Tried a fresh reinstall.
46 votes -
Error updating data
My MTG Arena does not initiate since the last patch before Last Caverns of Ixalan and, for some reason, it loads the "Error Updating Data" screen. I've tryed every single solution avaliable on the internet, but none of them worked. What could it be?
27 votes -
Sideboard for BO3 is not visible
I cannot see the sideboard for BO3 while building the deck.
It seems to be possible to add cards.
Also, I could see the sideboard as usual during the match.
The versions are as follows
2024.36.0.5576.106278420 votes -
Ban Nadu
Ban Nadu in all Brawl formats. This should not need any explaination.
9 votes -
Abstruse Appropriation not allowing use of colorless mana to cast exiled spell
Used Abstruse Appropriation to exile a RG creature. Then played a colorless mana source and had access to black, red, and colorless mana. The game would not allow me to cast the spell.
13 votes -
Bestow creatures re-enter issue mobile
Issue on mobile devices, when creature enchanted with a Bestow creature dies. The bestow creature stays on the battlefield in akward positions making it difficult to interact with said bestow creature. Ie buried under another creature, hard to target with the creatures layered on top of one another.
14 votes -
Bestow bug
Experiencing the bestow bug on Android. Multiple games in sealed and premier draft lost due to not being able to click on bestow creatures for blocks, fight spells, etc since they are on a layer below other cards when they fall off.
Had this error happen in two premier drafts on release. I took a break from playing limited for a few days assuming the error would be addressed. Came back and had the same error in a sealed.
You can fix the bug by closing out the mobile client and reloading after the error occurs but often this takes…
11 votes -
draft bestow bug Iphone
When a bestow creature falls off the creature its bestowing it's icon doesnt change and sits underneath the other creatures, making it impossible to target or view its stats, but still acts as a creature for the other player.
Its happened once in both premium drafts ive done, and cost me both games. Once when my creature bestowed with Glyph elemental was stolen and sacrificed, the glyph elemental icon stayed on their side, making it not possible for me to target/attack/block with it.
The second time with a triton wavebreaker that was bestowed on their side, and when the creature…13 votes -
Gold coin icon, that uses a draft token
When looking at an events main screen a small gold coin icon appears above the rewards. When you click it, it uses a (in my case) draft token to enter the event. The gold coin icon is half a screen away from the draft token button, and i clicked it just to find out what it is, and for some reason was entered in the MH3 Traditional Draft, even though i didnt wanted to.
9 votes -
Bestow creatures enter opponents side of battlefield
I enchanted a creature with a bestow creature. My opponent stole it using red creature with exploit but I do not recall the name. They then sacked my creature using a spell and my bestow creature visually landed on their side of the battlefield. I was confused but I didn’t realize that I still had control of the bestow creature. During my next phase I had the opportunity to attack but I didn’t realize it. That lost attack ended up costing me the game. This is a sealed MH3 event I’m playing in the mobile app on and iPhone.
13 votes -
network error - unable to get collection
Can't get in to the main user interface. Can't attach a log when no access to the main menu.
Error displayed: Network error - unable to get collection.
The client asks either to reconnect, log off or check Arena status server (all operational).
Restarted my PC, restarted my internet modem+router. Still same error.
I logged in earlier 6 hours ago, no such problem.
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Névtelen.png 16 KB -
downloads_20221019_183816.log 807 KB -
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Screenshot_20221019-094745.jpg 107 KB -
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473 votes -
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