MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. Lich's Mastery bug

    I can't exile permanents on the battlefield with Lich's Mastery and I am forced to either timeout or concede.

    44 votes
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    20 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  2. Titan's Nest

    The Titan's Nest implementation on Arena takes so long per activation that it can easily cause you to time out. This is an ability designed to be used many times a turn -- please do one or more of the following:

    — Remove the pause after each activation

    — Prevent the timer from counting down during the pause

    — Have "Auto Pay" prioritize cards in graveyard over tapping lands (so we don't have to manually tap for all but the last card in a turn)

    20 votes
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    1 comment  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  3. The Ozolith

    The Ozolith's trigger says may transfer the counters to a creature, and yet it forces you to choose a creature even if you don't have any, leading to an opponent's creature having to be selected, leading to game losses.

    43 votes
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    17 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  4. No Full Art Lands in Quick Draft

    I entered a quick draft, and didn't get a full art as a reward. This is contrary to the september state of the game, that state that Zendikar drafts give full art lands.

    19 votes
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    4 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  5. Stonecoil Serpent

    My stonecoil serpent took damage from a multicolored permanent. What the ****?

    49 votes
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    21 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  6. Renewal

    I got old cards for my renewal rewards. Whut?

    25 votes
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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  7. Exert Mechanic Bugged

    I just played my first game of Amonkhet Remastered and I had 3 creatures with Exert on the battlefield. I went to Combat and clicked the Attack All button because that's what I intended to do. I was not given a prompt asking if I wanted to exert any of the creatures. Please fix this bug so players don't have to click on individual creatures for every instance of Exert; it's very unintuitive.

    28 votes
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    4 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  8. jumpstart missing ICR

    I've played 2 jumpstart events and in the second one I didnt receive the ICR for the first win.

    After the event I check my collection and counting the rares/mythics I confirm that I miss 1 ICR.

    Recreation: First jumpstart event played and rewarded normally. After the 2nd victory I played, and won, the next game.
    Then I played the 2nd jumpstart event and with the first win it happens also that I level up the mastery pass. I received the rewards for the lvl up but not for the 1st jumpstart victory. Then I played another game and won…

    31 votes
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    8 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  9. losing rank for limited in brawl

    i was losing games in brawl and its taking away limited rank

    18 votes
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    6 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  10. Ashiok Nightmare Muse ultimate bug

    For some reason ultimate (-7) didn't worked, i wasn't been able to cast anything from my opponents exile. None of the cards on the battlefield prohibited that. But i wasn't freezed like some other players with ashiok's ultimate bug.

    44 votes
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    21 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  11. After a victory, I lost a bar in my rank standings instead of gaining one.

    The person I played against conceded the match and it said victory but I still lost a bar in my rank progression.

    20 votes
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    4 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  12. Crafting consumed mythic rare but did not return card

    Same here. I crafted a mythic rare, system paused, and only escape worked to get out. No card purchased and the mythic rare is gone. Was trying to get Omnath.

    34 votes
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    14 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  13. limited rank did not raise with a victory but i lost one pip of cunstructed rank

    I just won a sealed match, it showed the victory animation and said my limited rank was Plat 2 which is actually my constructed rank, then the animation played for loosing a pip of rank and when i checked my profile i actually lost the pip in constructed.

    20 votes
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    4 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  14. Could not sacrifice food

    During two consecutive bot matches could not sacrifice food

    143 votes
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    70 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Eternal waiting

    Since 4 days, I'm stuck in the "Waiting for the Server..." screen forever when I open the game. Sometimes it don't happen but this appears after the first match.

    I tried to uninstall and reinstall the game, this still doesn't work.

    20 votes
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    11 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  16. Mouse clicks are unreliable on Mac

    I've installed Arena on two different Macs, and they’re both having the same issue: mouse interaction is very unreliable. Clicking on things doesn’t always work — I’ll often have to click a button or a card multiple times to get it to register, but then occasionally it’ll work fine on the first try. This is true throughout the interface — from the home screen to in-game actions (for example, when clicking the “Play” button on the home screen, I routinely needed to click at least three times to get the blade to open). Dragging cards has also been very fickle,…

    28 votes
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    15 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  17. 17 votes
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    6 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  18. 58 votes
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    30 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  19. renewal

    I received multiple cards that have rotated out of standard for renewal today.

    22 votes
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    1 comment  ·  Store  ·  Flag idea as inappropriate…  ·  Admin →
  20. I have no Theros Beyond Death basic lands.

    This is really starting to get annoying since it seems the devs don't care that some of us still don't have the basic lands. Will someone please at least tell us if you are trying to fix this!

    75 votes
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    47 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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