MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
28814 results found
-
crash
After the Arena update, the game freezes and crashes.
I cant't play anymore! What can i do?19 votes -
Still crashing on PC
Still crashing after most recent update, attempting to access the event screen for any current events causes the game to freeze and crash. Status website says all should be good but is still broken
19 votes -
Problems on pc
I'm a PC user on Windows 10 and I had problems with the game all day after the 9-12 update.
The game would freeze and crash, preventing me from entering the menus or playing the game...16 votes -
Make standard 60 card capped.
Will wizards ever stop placing 60 card decks against decks with 100 to 250 cards? its a BS advantage in a game where everyone gets 2 free mulligans with the hand smoothing algorithm. Yes I know there is standard brawl but that also limits you to one of each card and a commander which is just dumb, fix the format laziness is sad hasbro.
3 votes -
Game crashing after last update
When I enter the game, the screen freezes, except for the mouse pointer. If I click on the screen, the entire game freezes. This happens if the store is accessed and even within a game. This problem started right after the last update of the game that occurred a few days ago. I have already reinstalled the game but the same problem persists. How can I solve this? I recorded a video that shows exactly what happens and this happens every day.
15 votes -
Midweek Magic Card Reward Display Bug
After winning the event: Midweek Magic: Phantom Sealed Faceoff - Midnight Hunt for the first time I should receive a card. The reward however is not displayed and it takes multiple clicks on the "Claim" button to proceed. I can't even confirm whether I have gotten a reward at all.
-
Log20231107_195515.log 14 KB -
048A3006-DDA3-49EE-B59B-740B4C7710DE.png 3530 KB -
Screenshot 2023-11-02 at 10.07.55.png 3901 KB -
Log20231102_190625.log 113 KB -
371494147_1732939337165978_4431279049693728502_n.jpeg 33 KB -
Screenshot_20231102_112009_Magic.jpg 1853 KB -
Screenshot_20231102_111911_Magic.jpg 1063 KB -
Log20231101_231806.log 279 KB -
Screenshot.png 1805 KB -
Log20231101_153214.log 197 KB -
Log20231101_124652.log 11800 KB -
Log20231101_124652.log 11800 KB -
Captura de pantalla 2023-11-01 101509.png 760 KB -
Log20231101_101622.log 7479 KB -
no reward.png 1842 KB -
MWM.jpg 498 KB -
Log20231031_203841.log 15891 KB -
MTGA bug report.png 1878 KB -
Log20231026_095128.log 30916 KB -
crash 2.png 1729 KB -
crash.png 1709 KB
99 votes -
-
Bestow
Bestow placement error has cost me multiple premium drafts. Most recently I was attacked by an unblockable nyxborn hydra. Up voting doesn’t seem to matter.
26 votes -
Quick Draft Quest No Progression
I decided to spend some of my gold to do the Quick Draft Quest (the blue one) and started a WOE Quick Draft event. After playing 3 matches I went to check on my quest progression, since I didn't get the reward prompt, only to find out that it's still at 0/3. Immensely disappointed as I won't have enough gold this month to do another draft and get the Halloween pet, so I'd have to wait a whole other month to attempt to do this quest again.
-
Nueva imagen de mapa de bits (2).bmp 6221 KB -
Nueva imagen de mapa de bits (3).bmp 6221 KB -
Capture d’écran 2023-10-15 191148.png 2989 KB -
Capture d’écran 2023-10-15 190734.png 2952 KB -
Screenshot_20231014_150928_Magic.jpg 964 KB -
Log20231012_145403.log 4201 KB -
No rewards for quickdraft.png 2901 KB -
Log20231011_001717.log 6694 KB -
imagem_2023-10-10_232304400.png 3014 KB -
Screenshot 2023-10-10 at 1.27.43 PM.png 5500 KB -
Screenshot 2023-10-10 at 1.27.29 PM.png 5558 KB
105 votes -
-
Touch screen not functional after update
touch screen does not work for many people after the update
727 votes -
Bug: Eluge's flood counter on double sided land
After putting a flood counter on a Sulfuric Springs, the land didn't get the Island subtype and did not increase Eluge's power and toughness.
23 votes -
Tender Wildguide
As many other people have posted as well, it seems that the game doesn't recognize Tender Wildguide's abilities. I played a game where I had a 1 mana blue instant in hand, planning on blowing out my opponent's removal spell. When they went to cast it, I never got a prompt or anything about getting priority, and the removal spell resolved.
The following turns I tried to go into full priority mode to investigate, and it seems like the game doesn't recognize the abilities as being activatable, even though they are. In this state, my turns would stop on every…18 votes -
Sideboarding after bloomburrow update
Sideboarding is completely broken after the bloomburrow update(android):
-I can't add cards from the sideboard while sideboarding. It's only possible if I have a copy of the desired card already un the deck, then I'm able to use the "+/-". (Not 100% replicable)
-Cards removed from the maindeck don't show up in the sideboard or take roughly a minute to show up after removing from the deck.
-In the deck editor: The deck stays in the sideboarded state after a bo3 and loses it's sideboard.
23 votes -
since last update (12/09) - game systematically stalls after a few turns
Since last update, I havn't been able to finish a single match, game stalls completely and systematically after a few turn - only solution is to stop MTGA process -and btw loosing the match.
15 votes -
Client crashing following update
Client update today has caused client to crash approximately every 2 minutes. Games are unplayable.
18 votes -
Game wont update and crashes on android
Game is not updating and crashing on Android
16 votes -
Arena Crashing on Android
Arena is crashing when the "Download" button is clicked on the startup screen. Troubleshooting: uninstalled and reinstalled app, restarted phone. No resolution from TS
Device details
Android
Samsung S24 Ultra
One UI 6.1
Android 1415 votes -
Win recorded as loss
I was playing OTJ draft with two losses and 0 wins. I won my next match but the app recorded both 1 loss and 1 win. Since that totaled 3 losses, I’m not able to continue.
42 votes -
Claim button not working
After a match, where I would claim my prizes, the claim page shows no prize, and pushing the button does nothing. I am still able to open the friends list and rotate the screen, so the app is not frozen, i just can’t proceed by pushing the claim button. The only way to proceed is to close and restart the app. I am on an iPhone SE 2.
15 votes -
Grenzo, Crooked Jailer and Emrakul, the Promised End not interacting properly. Soft lock!
While controlling my opponent's turn with the trigger from Emrakul, the Promised End, I cast a Grenzo, Crooked Jailer that was in their hand. The enters trigger from Grenzo went on the stack targeting me, however, I could not control the trigger despite controlling their turn. This locked me out of game actions until I timed out.
32 votes -
Game constantly crashess
After a 10GB Update on September 15th 2024, the game crashes after a few seconds. Restarting the game does not help. This continues happening constantly, rendering the client completely unusable. Other actions trigger it, but the most common triggers are 1. Opening the store, 2. Trying to change a daily quest.
13 votes
.bmp)
.bmp)
- Don't see your idea?