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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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25581 results found

  1. Deck editor shows only 7 sideboard cards

    The deck editor shows only 7 sideboard cards in decks which are Traditional and have 15 sideboard cards. The cards are in the deck, but they do not show up in the editor. It shows 7, then "Best of 3 only" but below that is blank.

    18 votes

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  2. unable to make purchases mac OS

    Unable to make purchases on Mac OS running Arena through Epic Games Launcher. Clicking on price to purchase any item results in the client endlessly hanging on the "Connecting to Server" screen - the only way to kill it is to exit the client.

    The 1-2 year old reddit suggesting running the client and Epic Games Launcher at the same time as a fix doesn't work.

    19 votes

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    0 comments  ·  Store  ·  Admin →
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  3. Incinerator of the Guilty = Get Stuck

    Bug: When playing Incinerator of the Guilty if I don't have anything in my graveyard but I get into the dialog about collecting evidence and I can't get out of it so I have to concede the game. This has happened twice.

    20 votes

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    11 comments  ·  Gameplay  ·  Admin →
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  4. 464 votes

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  5. 373 votes

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  6. Koma Cosmos Serpent Game Crash

    Game Crashes every time when you cast koma and will keep on kicking you out of the game until you have lost the match if you try to renter the game.
    Playing on IOS

    28 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Bestow bug

    Experiencing the bestow bug on Android. Multiple games in sealed and premier draft lost due to not being able to click on bestow creatures for blocks, fight spells, etc since they are on a layer below other cards when they fall off.

    Had this error happen in two premier drafts on release. I took a break from playing limited for a few days assuming the error would be addressed. Came back and had the same error in a sealed.

    You can fix the bug by closing out the mobile client and reloading after the error occurs but often this takes…

    10 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  8. Bestow

    On mobile, when a bestowed creature dies it falls off but its icon stays small as if it is still an aura. If multiple creatures are created this way they stack on top of one another and are unable to be selected for the purposes of targeting, attacking, and blocking. Lost games because of this :(

    13 votes

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  9. not first card labeled as first

    When opening packs, all cards that I don't have 4 of, are labeled as first regardless of weather or not I already own a copy of that card. I'm running android. This was a problem before Ixalan came out, but I thought it might get addressed without me having to post about it.

    It would be nice to show a vault or treasure chest water mark on commons and uncommons that I have 4 of and a gem mark over rares and mythics that I have 4 of already when opening packs. If possible, it would be great if you…

    39 votes

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  10. Corrupted shapeshifter

    Corrupted shapeshifter copy made with Springheart Nantuko instantly died despite release notes! Lost me the game. It made the copy, correctly gave me the choice, then the copy just died like it was a 0/0

    If a permanent enters the battlefield as a copy of Corrupted Shapeshifter, there will be two copy effects to apply to it. One will copy the values chosen for the Corrupted Shapeshifter being copied. And you'll choose the values for the copy's own enters-the-battlefield replacement effect. The resulting permanent will have the abilities from both effects, and its power and toughness will be determined by…

    10 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  11. Quick draft Matchmaking issue (outlaws thunder junction post update)

    My quick draft for rivals of ixalan cannot find any matches. It was working this morning prior to the OTJ update, but now it cannot find a match.
    I waited for 10 mins and nothing fired.

    Info on my end:
    I'm on android.
    My Internet is working.
    I have uninstalled and reinstalled MTGA.
    I have closed and force stopped the app and still nothing.
    And the matchmaking in the jumpin midweek magic works.

    So what's wrong with quick draft?

    15 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  12. Error Updating Data

    Until Jan 25, I just played the game on a PC completely normally, everything was OK. after the scheduled maintenance on Jan 26, when I launched the MTGA, then there's the problem: Error Updating Data.
    I've done those things trying to solve the problem, but not worked at all:
    1- Complete uninstallation and reinstallation
    2-Try steam, epic and MTGAInstaller.exe version, all meet the same problem
    3-Turn off firewalls and antivirus software
    4-try a US-VPN
    5-try another network via my phone hotspot
    6-restart computer after all other try
    7-Flush DNS and Winsock Reset, way as https://mtgarena-support.wizards.com/hc/en-us/articles/360000834323-Flush-DNS-and-Winsock-Reset
    8-Proxy had always been turned…

    26 votes

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  13. Dig Through Time Unable To Finish Resolving

    Dig Through Time Cannot Resolve
    When manually exiling and paying for the delve cost on Dig Through Time, I was left with UU floating, which I could not click on to use, and the spell did not resolve. Upon quitting and rejoining, the UU I tapped was no longer floating, but the spell was still on the stack. My opponent could see the spell on the stack, but could not click off of the stack to dismiss it, and we both were unable to take any game actions.
    There was a small icon of exiled cards "disappearing" in the exiled…

    19 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  14. Unable to use card style-d lands after drafting Chromatic Cube

    After drafting Chromatic Cube, I am unable to add any of the triomes or other lands that have card styles attached to them that I do not own. After trying to add them to the draft deck it only pops up with the offer for me to buy the card style but not add them to the deck.

    10 votes

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  15. Cards changing during drafts

    During my first SNC draft, I picked a Psychic Pickpocket P1P4. However, what showed up in my pool was a Brokers Veteran. I figured I had just misclicked.

    However, after completing the draft and building my deck, I encountered a server error and had to build my deck again. This time, the Psychic Pickpocket was in my pool, and the Brokers Veretan was not.

    Parsing my logs with 17Lands.com (attached), I see two separate draft pools. This was pretty bizarre, it may have affected my picks but I'm mostly concerned about the integrity of the draft format.

    1,864 votes

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    148 comments  ·  Events  ·  Admin →
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  16. Sideboard only showing 4/15 cards when in deckbuilding

    I am trying to modify my sideboard for my timeless Bo3 with the new set just dropping. My sideboard states that it has 15 cards in it, but only my companion and 3 additional cards show. I have not modified anything. I am able to add cards, but then it says that I am over the 15 card limit.

    13 votes

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  17. Card Effect or Translation incorrect

    The card "The Safe Looter" had a different effect than what is written!

    The card says that when entering battlefield the target player discards a card and loses one life and the effect is not that. This problem affected performance in the draft.

    13 votes

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  18. Helm of the Host Triggers Even When Not Equipped

    I was playing Historic Brawl and I had Helm of the Host on the battlefield and not equipped to any of my creatures and it was triggering and creating a copy of the creature when not equipped.

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Fabrication Foundry Not Legal not in Draft Pool

    I picked Fabrication Foundry for my deck, but after the draft, the game would not let me use it. I would not have spent a pick on it and might have drafted a different deck otherwise. Please refund one draft token.

    30 votes

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  20. kylox's voltstriders ability sometimes doesn't work

    When Kylox's Voltstrider attacks, its ability triggers. To cast an instant or sorcery exiled with it.

    I had four instants and/or sorcery's exiled with it and attacked my opponent. The ability went on the stack and the button 'resolve'was shown. I was not in full control. Clicking the resolve button didn't do anything. Because this wat the first time playing with this card i thought i did something wrong. The second time i attacked the ability triggerd as aspected and a window appeared where i could choose to cast one of the cards. The third time i had the same…

    17 votes

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    10 comments  ·  Gameplay  ·  Admin →
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