MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
24732 results found
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"congratulations on reaching spark rank"
The graphic and voice pop up "congratulations on reaching spark rank" plays every time I go to the home screen. Clicking through doesn't clear it, it just plays again. Logging out and logging in doesn't clear it. It just plays over and over and over again, every time the home screen loads.
13 votes -
Sideboard bug: OTJ
Strange bug that hides all of my sideboard cards except 6 or 7 when I expand the side. It still shows number correctly, ej. 15. I don't trust it and don't want to change any cards and maybe lose my decks, so I've experimented only minimally. But testing this on multiple decks all have the same issue.
9 votes -
Game keeps crashing
Playing arena on iOS (iPhone). Keeps crashing several times during matches. Almost lost due to being timed out. I have uninstalled/reinstalled but it hasn’t fixed the problem. Was working great before the recent big upgrade. Very frustrating
15 votes -
Repulsive mutation x=0 doesn't counter even with a creature on the board
Op was tapped out for a spell and I had a 2 powered creature on the board. I cast a x=0 repulsive mutation, it prompted me to target my creature to put 0 +1/+1 counters and after I targeted my creature the repulsive mutation fizzled and I didn't get to target their spell to counter it
This cost me the game :'(11 votes -
Jump In 3 Times event mission
For the jump in 3 times mission, I have completed it at least three times with a variation of doing the same jump in 3 times, resigning each time, resigning each time without going back to the home screen, and trying a couple different jump ins and have spent a couple tokens and aprox. 3-5K in gold to try and complete it but it has never progressed past 2 out of 3. Is there a workaround for this or is it bug? I have seen other people have the same issue as well.
- Try and complete the " Complete Jump In! three times mission"
- I'm using Steam on PC
- I cannot complete it three times without it resetting
- the expected result is completing the mission and moving on to the next one
- I have not found a workaround
For the jump in 3 times mission, I have completed it at least three times with a variation of doing the same jump in 3 times, resigning each time, resigning each time without going back to the home screen, and trying a couple different jump ins and have spent a couple tokens and aprox. 3-5K in gold to try and complete it but it has never progressed past 2 out of 3. Is there a workaround for this or is it bug? I have seen other people have the same issue as well.
- Try and complete the " Complete Jump…
18 votes -
Product Suggestion Leave Historic Alone
With the new Alchemy format, can we please have it separated from Historic? You are going to be nerfing cards considering the standard environment, please leave them alone for Historic decks.
2,438 votes -
No connection to server
Can‘t connect to server after previous magic software update (apple iPad)
23 votes -
Can no longer play arena after Tuesday’s update on PC or ios
Can no longer play arena after Tuesday’s update on PC or iOS. Tried unstalling and reinstalling several times. Nothing works. Please help. See uploaded error message
13 votes -
Can't log in since the update on March 5
Can't log in since the update today (March 5).
This is very critical for me because if I'm unable to log in, I can't draft the new Alchemy set, spend wildcards to craft cards, buy gems, get my daily wins, or enjoy the new Mideweek Magic event.
10 votes -
Please take measures against “Stalling”/「遅延行為」に対して対策をして下さい。
“Stalling” need to be punished / 「遅延行為」への罰則が必要です。
The same goes for “AFK” /「放置行為」に対しても同様に必要です。7 votes -
Copying Coerced to Kill with Doppelgang
After copying Coerced to Kill with Doppelgang I could not select the targets for Coerced to Kill.
The timer went off and the game selected my creature instead.
11 votes -
Jump In
I have played Jump In several times since Murders of Karlov Manor was released and have not been offered any of the new packets as my first selection - I was offered a new packet once as my second selection. I have played Jump In enough in the past that I should have received a choice of a new packet every time; according to your rules about packet selection.
Something similar happened for a few sets in the past where you would not get to choose a new packet sometimes. That seemed to be fixed for the last set or two. Now with MKM I can’t choose any of the new packets.
Please fix this bug so that Jump In can continue to be the great event that it is!
I have played Jump In several times since Murders of Karlov Manor was released and have not been offered any of the new packets as my first selection - I was offered a new packet once as my second selection. I have played Jump In enough in the past that I should have received a choice of a new packet every time; according to your rules about packet selection.
Something similar happened for a few sets in the past where you would not get to choose a new packet sometimes. That seemed to be fixed for the last set or…
13 votes -
iPad crashes continuously
I can play a couple of matches on my iPad but then mtga crashes and when I restart it immediately crashes when trying to connect to existing match. I have latest iOS and have uninstalled and reinstalled mtga app several times. Uninstalling and reinstalling appears the only way to recover, until the next crash after a few matches. Works OK on iPhone just iPad having this issue for me.
13 votes -
サイドボードがちゃんと表示されない。 Sideboard is not displayed properly.
BO3のエクスプローラーのデッキ構築画面でサイドボードを選ぼうと思ったら7枚のBO1用のサイドボードしか表示されない。
ビッグスコアと物語カードのスキン選択も挙動がおかしい。不便だから早く直してほしい。
When I try to select a sideboard on the BO3 Explorer deck construction screen, only 7 sideboards for BO1 are displayed.
The skin selection for the big score and story cards also behaves strangely. It's inconvenient so I hope it gets fixed soon.
6 votes -
Bladecoil Serpent Bug
In a Quick Draft game, Bladecoil Serpent from a UB opponent, paid with BBBB and UU (discarded 2, drew 1), entered with trample and haste.
24 votes -
iPad crash
The app close automatically when I try to play a game. When I reopen it, the it’s in “waiting a player” and crash again. No problem in shop, deck.
Date 02/202414 votes -
Game crashes
Game resets every time I play koma cosmos serpent and with the new release it won’t reload into the game until the game is over.
15 votes -
Sideboard not shown correctly
Since the last update sideboard fails to being correctly displayed in deckbuildig
9 votes -
プレイ中の挙動がおかしい
ゲームプレイ中、
相手の長考からの、
サーバーの応答を待っています
からの、まったくそれまでのプレイが再生されないで
状況が進行している
現象が発生。プレイの質が下がって残念。
1 vote -
Starter Deck not working
Since last update Starter Deck challenges (PvP) are not working. Game sits in challenge room, but never connects to another player. I've let timer run up to three minutes several times on different dates. The rest of the challenge areas are working normally.
9 votes
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