MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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15657 results found
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750 XP quest gave 500 XP
I completed a 750 xp quest shortly after reaching a new level on my mastery path. My current xp is at 500, which leads me to think I was awarded 500xp rather than 750 xp.
46 votes -
Friendly brawl not functioning
Since the new update, when I try to make a friendly brawl on Android, my screen shows friendly brawl but my friend shows 60 card deck, and when I select a brawl deck it says invalid deck option. And vice versa, when they send one to me. This will then bug the game and will have to close the app fully.
33 votes -
Screen blocked at "Loading the cards database"
Screen blocked at "Loading the cards database".
Hello.
I played on a PC. Since I've downloaded the update of Wednesday, the 11st of August 2022, I can't load my game. The screen is blocked at "Loading the cards database". How can I deblock it please ? I thank you in advance.
Kind regards.
6 votes -
loading card database
Stuck on loading card database after 8/12 update on PC. updated successfully, played for a half hour or so, closed the app, opened it later, downloaded another update, and now i'm stuck here:
6 votes -
Two Headed Giant
Something which my friend and I have repeatedly lamented is the lack of sufficient multiplayer options in Magic Arena. Currently Arena offers the capability to play private 1v1s as the only direct method of enjoying the game communally. While we do discuss our decks and current matches together, the lack of a format such as Two Headed Giant certainly hinders the ability to play the game cooperatively. Seeing as how this feature was present in Arena's predecessor Magic Duels, as well as the prior 2012/2013/2014 Duels of the Planeswalkers games, it makes Arena's lack of 2HG or private free for…
10 votes -
Bug loading challenge match
Whenever challenging a friend to a 60 card match on mobile magic arena it gives error for mismatched settings involving best of x matches and doesn't load the match. This has happened back to back 4 times trying to challenge same friend in both best of three and best of one matches. Happened also when my friend sent the challenge instead of me.
8 votes -
Match history
Hi,
We play several matches throughout the game, it would be very good (not to say essential) a history of these matches, so that we can review, a win/lose percentage, we are still missing basic things in the game.5 votes -
Can’t launch the game
After update it doesn’t even launch the game ..any to do ?
13 votes -
Historic Brawl Matchmaking
Historic brawl matchmaking is disgusting. Please please do something about this.
Most of us just want to have fun. Playing 80% games against ******** Golos decks just a waste of time.I too can just spend some money and build some ******** optimised competitive **** but that is not why we play this mode.
Add a ranked historic brawl so the cunty tryhards can go circle jerk eachother.
12 votes -
Brawl and Historic Brawl are broken and noone pays attention
Historic Brawl and Brawl is supposedly a fun format that you get to play your retired cards, but also find home for all this otherwise junk cards that you open in boosters. This is not true, however. Due to the nature of 1v1, rather than multiplayer, everyone plays the most efficient and not the cards "to experiment". Commanders (like Kinnan, Niv-Mizzet) are incredibly OP. The algorithm cares for the commander and not the deck built. Summary, there is no room for casual games, as everyone plays hyper-efficient cards. Getting thoughtseized or duressed turn 1 is bad in constructed, imagine how…
18 votes -
Jump In! Event New First Packet Issue
The latest patch appears to have reset the Jump In event packet history such that I'm not seeing new packets I've never selected before as advertised. I've wasted several entry fees by now testing this and trying to find new packets to little avail. Only once in ~4-5 events has there been a new packet available in the first selection.
There's a similar bug with ICR novelty being reset, so there's a "New" flare even if I have 4 of them already.
21 votes -
Report Function for roping intentionally
Countless times in my experience (and I'm sure thousands of others experiences) has the opponent decided that they are losing the match or that it is not going their way. No one is a stranger to flooding out, getting mana screwed, or simply not finding the answers that your deck can provide and I understand this frustration; it is simply in the nature of a game where you draw cards at random and sometimes it sucks. Taking the intentional action of AFK'ing or simply waiting for all of your ropes or accumulated time-outs in spite of this frustration is, however,…
13 votes -
Draft Froze and Autopicked cards
Traditional Draft Neon Dynasty. Draft Froze less than halfway through. Reloaded and it had autopicked all the rest of my cards for me. I would like to request a refund of my draft. The deck I ended with is trash.
21 votes -
Unstable Android client crashes constantly
It's never been good, but it's been really awful since the recent update summer 2022. (Patches since July have done nothing to help this!). It crashes on average once per match, making it virtually unplayable. It has a high (1-in3?) chance to crash on starting match, on Mulligan choice, and on leaving match. Also crashes nearly every time it tries to hand off between Wi-Fi and 5g. Crashes nearly every time phone os changes battery state. Also crashes for unknown reasons in the middle of matches.
More than half of games crash, many fail to complete. Game will crash with…
6 votes -
Bug: not getting quest rewards
The last 2 days (3/17/2022 and 3/18/2022) I completed a daily quest that was suppose to reward 750 gold but rewarded nothing. The quest goes away but no usual fanfare of coins/music and the Claim button. Just returns to the Home screen with no quest.
14 votes -
No mastery pass rewards past level 80
The mastery pass rewards are bugged past level 80, where one should get an uncommon each level. I am at 87 currently, and didn't get anything for the last few levels.
57 votes -
Mastery pass missing rewards
I didnt receive some rewards from Mastery Pass, 2 wildcard mythic from level 76 and level 80
62 votes -
17.12.2021- Purchased Daily Deal Cards Not Showing Up
Hello Wizards! I purchased 3 cards in the daily deal today, and they not show up in my card list, even the money was spent. Please solve this issue
22 votes -
Alchemy what garbage.
FIX the shuffler.
Get rid of Alchemy(and If I'm not playing in Alchemy I don't want to see those fake cards in ANY of my other decks.)
Get rid of those bs Arena cards.
Arena is abomination of Magic in its current state. And you wonder why you can't get more Arena players LOL.
The latest running Joke. "If you want to learn how to play magic completely wrong go play arena."
27 votes -
Infinite mana and damage combo Alchemy
In my opinion, Alchemy should be the right place to fix some errors and ill mechanics Magic has always had. One of them are the infinite mana/life/damage combos of cards.
When Riveteers Boss give any card permanent "when played put a treasure token" ability, it's quite clear where any game is going. Grinning Ignus doesn't even need extra card to "pay R and return this to your hand". If you add Witty Roastmaster to this combo, welcome infinitely annoying mana and damages combo. Instant win and an instant lose for Magic Alchemy gameplay.9 votes
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