MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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24398 results found
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Arena crush after finding a game in my sealed league
Give us the steps to reproduce the bug - log file provided, game crushed twice after finding an opponent in my sealed league. lost the game (i guess i entered but couldnt play as the client crushed)
Note which platform you’re using (PC, Steam, Mac, Android, or iOS) PC (windows)
Enter the actual results you’re experiencing
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Enter the expected results of the feature
i want a refund of sealed league pls
Add any relevant screenshots/videos
If you found a workaround, please add workaround steps.
2 votes -
Cards in graveyard purple and unable to interact
Cards in graveyard purple and unable to interact
3 votes -
Game connection unstable, Game gets stuck in perpetual rope after losing connection.
Twice today, I ended up losing games, because the game seems to have lost connection, and gets stuck.
The interface is not frozen. Looking at the interface, there's no signs of crashes, except for the fact that it's showing a rope as if I'm timing out, but the interface shows as if I don't have the priority. The worst part is that sometimes, it even shows as if my opponent is timing out.
There's no clear indication that the game lost connection. The game doesn't seem to be attempting to reconnect, although there have been cases in the past where the game lost connection but was able to reconnect.
I checked various times, and I'm not losing packets, my connection is extremely stable, as I play lots of games that rely heavily in the network and MTG Arena is the only one that presents problems.
Action plan:
1) Identify and fix the problem where the game stuck, but not frozen.
2) Help me help you identify, why only your game has connectivity issues, when I'm on fiber, I'm not losing packets, and other games work just fine.
3) Show an in-game indicator of network status, which will at least give a chance to the user to force-restart the client.
4) If you're having trouble with errors without handlers in the game, at least show a message of irrecoverable error and allow the user to restart the game.Bottom line: NEVER let the game silently time-out resulting in a game loss. This is EXTREMELY frustrating.
Twice today, I ended up losing games, because the game seems to have lost connection, and gets stuck.
The interface is not frozen. Looking at the interface, there's no signs of crashes, except for the fact that it's showing a rope as if I'm timing out, but the interface shows as if I don't have the priority. The worst part is that sometimes, it even shows as if my opponent is timing out.
There's no clear indication that the game lost connection. The game doesn't seem to be attempting to reconnect, although there have been cases in the past where…
3 votes -
Opponent Timed Down and Timer continued to go INDEFINIETLY
Opponent was about to lose and began to time down. When the timer reached zero the phases of the turn didn't progress! The timer is STILL pictured on the screen with the "time out" sound in the background. The animations are moving and cards/menus and be selected, but the turn will not progress!!!
Just when you thought being "Roped" on Arena couldn't get any more annoying....the only way to exit is to concede or exit the program and take a loss....great.
2 votes -
No ICR reward for MOM mastery pass level 71+
I didn't seem to be receiving my ICRs for levels past 71 of the MOM mastery pass so for my most recent level (78) I tracked everything. I can say with certainty that my vault progress did not go up, no card showed in my collection, no gems were added to my account and I am still missing the same number of cards to have a full collection of every standard legal set. The only possible outcome is that I did not receive a card.
14 votes -
Alternate Sheoldred, the Apocalypse
Alternate version of Sheoldred, the Apocalypse that allows opponents to opt out of life loss. Stats, costs, colors, and types are the same except the oracle is replaced with the following:
"Deathtouch
Whenever you draw a card, you gain 2 life.
Whenever an opponent draws a card, they lose 2 life unless they exile a card from their hand"
The intent behind this is to mitigate the life advantage Apocalypse Sheoldred generates, in Alchemy especially. Forcing the afflicted player to exile the card prevents them from gaining life or creature advantage from leveraging pseudo-madness triggers or regeneration effects. Apocalypse Sheoldred is supposed to be strong, she's a Phyrexian Mythic Rare, but as the afflicted player when I draw a card that does not noticeably improve the board state for me I feel hurt. Especially if I draw additional card draw.
I'll get into a longer tirade later.
Giving the afflicted player the ability to opt out of their draw triggers can give them time to find options to contend with the board full of Nazgûl and Orcish Bowmasters. Then, if a A-Apocalypse Sheoldred user wants to force life loss on their opponents they might have to introduce Painful Quandary into their deck. Which would likely flatten the deck's mana curve.Alternate version of Sheoldred, the Apocalypse that allows opponents to opt out of life loss. Stats, costs, colors, and types are the same except the oracle is replaced with the following:
"Deathtouch
Whenever you draw a card, you gain 2 life.
Whenever an opponent draws a card, they lose 2 life unless they exile a card from their hand"
The intent behind this is to mitigate the life advantage Apocalypse Sheoldred generates, in Alchemy especially. Forcing the afflicted player to exile the card prevents them from gaining life or creature advantage from leveraging pseudo-madness triggers or regeneration effects. Apocalypse Sheoldred…4 votes -
No afk timeout in ranked historic mulligans
Step 0 be on mobile iOS 17.3.1
Step 1 start a ranked historic game
Step 2 have your opponent go first and never make a mulligan decision
Step 3 wait 10 minutes after the one timer ran out
Step 4 have your kid get out of dance class
Step 5 drive 20 minutes home with the game open
Step 6 submit a bug report because they still haven’t chosen to mulligan it not and it hasn’t kicked them1 vote -
game crashed when searching with terramorphic expanse
The gameplay froze after searching for a basic land with Terramorphic Expanse. The ability appeared on the stack, I could click around, but nothing else happened in the game. I quit Arena and opened it back up, but it showed the home screen and no updates to my daily quest.
2 votes -
Playing Standard, Augur of Autumn allows me to play creature cards of the top of my library if I have 3 creatures with different powersThey'
Fix the bug. Clearly shown below screen captures. The Card does not work correctly.
1 vote -
STOP AUTO TAPPING MY ******* CREATURES
STOP AUTO-TAPPING MY ******* CREATURES WHEN I AM JUST TRYING TO ATTACK JESUS ******* *. EVERY OTHER ABILITY REQUIRES VERIFICATION AND YOU CAN ALSO CANCEL. *!
4 votes -
Format care
Please, take care of your product nerfing and buffing more frequently.
It is indecent to continually find decks that are not impossible to interact with in the format, such as Azorius geist and discover in Histroic. Game experience becomes extremely frustrating, extremely extremely boring, and creates a negative environment. In a digital game and formats, like historic, players deserve more attention and care than in a real one, because of the high number of matches played.3 votes -
There is no use asking MTGA for improvements.
Nothing will improve as long as there are people paying for it.
3 votes -
card bug
Dennick, Pious Apprentice & Dollhouse of horros!
Dear MTGA team
I've just played a game where having Dennick, Pious Apprentice on the bord as my opponent had Dollhouse of Horros. He was still able to target cards in his graveyard to exile them for Dollhouse's abillity.
This seems to be a major bug on gameplay, and I this case it lead to gameloss with no major consequences since I was just playing casual non ranking game and with no playing fee in gold or cristals. Non the less it felt wrong.
Forward thank you on attention to this issue.
Many cheers
Dennick, Pious Apprentice & Dollhouse of horros!
Dear MTGA team
I've just played a game where having Dennick, Pious Apprentice on the bord as my opponent had Dollhouse of Horros. He was still able to target cards in his graveyard to exile them for Dollhouse's abillity.
This seems to be a major bug on gameplay, and I this case it lead to gameloss with no major consequences since I was just playing casual non ranking game and with no playing fee in gold or cristals. Non the less it felt wrong.
Forward thank you on attention to this issue.
Many…
1 vote -
Can't add certain cards from sideboard during bo3 match
I have 1 duress in my 60 and 1 in my sideboard. After game 1, in my display, duress is the first card listed in my sideboard. Clicking the duress to add it to my deck for g2 does not add it to my deck.
I can remove the duress in my deck, but are then unable to add one or two back.
I've had this bug in 2 matches over the last few days. I mention the number of copies in my 75 and it's "place" in my sideboard display because I am able to sideboard in other cards fine, though did not do extensive testing because I was playing my match.I have 1 duress in my 60 and 1 in my sideboard. After game 1, in my display, duress is the first card listed in my sideboard. Clicking the duress to add it to my deck for g2 does not add it to my deck.
I can remove the duress in my deck, but are then unable to add one or two back.
I've had this bug in 2 matches over the last few days. I mention the number of copies in my 75 and it's "place" in my sideboard display because I am able to sideboard in other cards…5 votes -
Systematically stamp out deliberate stalling/roping
Opponents deliberately stalling/roping before death (as a sore-loser tactic to try get the other player to concede) has become so commonplace, that I doubt I'm the only one being driven away from MTGA.
Removing the "earned" timeouts would help alleviate this problem, because all they do is provide the players the "ammunition" they need to stall later in the the game.
I'd also advise shortening the timeout periods, or scaling this depending on the players' ranks (i.e. beginner players get longer turns than matches between veteran players).
In addition, proving a "report player" button directly within the app would also help disuade players from using the stalling tactic.
Opponents deliberately stalling/roping before death (as a sore-loser tactic to try get the other player to concede) has become so commonplace, that I doubt I'm the only one being driven away from MTGA.
Removing the "earned" timeouts would help alleviate this problem, because all they do is provide the players the "ammunition" they need to stall later in the the game.
I'd also advise shortening the timeout periods, or scaling this depending on the players' ranks (i.e. beginner players get longer turns than matches between veteran players).
In addition, proving a "report player" button directly within the app would also…
8 votes -
premiere draft
I was playing arena on mobile and the game froze (I was still able to pull up cards and read them) but my opponents timer ran out and just froze instead of moving to the next phase. I believe they conceded, but there is no record of a win on my results.
1 vote -
Infinite combo broke turn order
Opponent was using Snarling Gorehound, Moss-Pit Skeleton and Insidious Roots. They continued to create plant tokens by putting MPS back on top of their library until they had over 800 instances on the stack. Waited forever to be able to block their creatures and most likely win thanks to Bastion of Remembrance. However, after everything was finally off the stack, it went from his pre combat mainphase to damage step without me getting a chance to declare blockers. This felt like a deliberate exploit to win the match.
3 votes -
Bug - unable to redeem
I have redeemed several codes, but have not received the items. I redeemed on the website, which tells me I'm supposed to receive in my Store in MTGArena, but they are not there
3 votes -
Bug reporting cumbersome and poor quality
The bug report process is cumbersome and difficult to use and discourages use despite often buggy user experience.
2 votes -
frozen match
third round just played my land opponent used timeout, match frozen. im gonna have to concede.. i wonder if they're exploiting a glitch.
2 votes
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