MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1350 results found
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All cards are black during drafting
During premium draft just now I was drafting and all cards were black. Loging out and loging back in during the draft did not solve the issue. I would like a refund for the gems spent on the draft.
16 votes -
Bug during draft cant see cards
Drafting Avatar TLA (premier draft) , got into pack2p1 and all of the sudden I dont see the cards anymore.
See a photo i took from my iphone while this happen attached.Thanks for the understanding and lmk if any more info is needed
1 vote -
game crushed during draft
Game crushed during my game while drafting, I lost my last game and lost all the gems for nothing, is it possible to have them back?
1 vote -
Game is ridiculously unstable reporting bugs is difficult
I feel like i am being robbed its very frustrating and not fun. Crashing during drafts this format for reporting bugs is useless. When people pay for a game you need to do better.
9 votes -
Drafting disconnected
I was in a Secrets of Strixhaven draft and I got disconnected during the draft portion. When I was able to log back the draft was over and my deck is now a lot of autopicks. I ask for reimbursement because my Primsmari deck was ruined.
3 votes -
Game froze during draft
Same as other. Game completely stopped working, couldn't do anything and lost. During a premier draft.
2 votes -
Disconnect during draft
Ive got a disconnect during a match and coming back i couldnt tap my cards to Block causando me the loss
2 votes -
dragging cards while drafting locks the next pick, have to restart client
While drafting, if you attempt to drag a card to your deck as the time limit expires, the client will pick a card at random for you as well as cause the client to skip your next pick if you cannot restart in time. This has happened multiple times during my drafts and just during SOS has cost me about 4500 gems.
1 vote -
Could not block during combat
I drafted ECL Premier draft (BO1) and during the third game, I couldn't block during combats. I clicked on my creatures but could not assign block. Therefore I lost the game. Please give me a refund and fix this bug.
4 votes -
frequent crashes during battle
on android, since the last update card graphics freeze during battle, while the background animations remain active, as do the timeout animations. the screen stops responding to user input in some cases, but allows you to open the men and concede in others. this happens in over 50 percent of matches
13 votes -
Crahs during draft deck building
During deck building in powered cube draft (BO1), I´ve encountered a bug / crash.
After building my deck (removing cards down to 40), I press "suggest lands" and then click on the arrow to maximize deck view. This crashes my game (Windows laptop, fine specs). Tested it three times, seems consistent.
1 vote -
Draft cancelled during down time
I was in a draft during the recent issues, a quick draft. Couldn't connect to play partner so I closed the client, reloaded and now it shows no record of me having been in the middle of draft.
1 vote -
All cards black during draft
Upon entering premier draft, alll cards appear black. I would like to get reembursed for the gems spent on the draft
12 votes -
My actuons freeze during combat
My game keeps freezing during combat. It doesn't resolve anything. I can't act. I can't pass the turn or priority. I time out and lose the game.
Still movement from the familiars on screen. I just can't do anything.7 votes -
Ademi shows incorrect text during draft phase
Shows up as "Flash -> Creatures and Artifacts your opponents control enter the battlefield tapped" During deck building text shows up as normal.
2 votes -
Can't sideboard during constructed matches
I am unable to sideboard during best of 3 matches. Sometimes I can take cards out of my maindeck but can't replace them with anything from my sideboard.
5 votes -
Game freezes on Android during matches
Since the last update game freezes during matches in different moments. It's impossible to continue, the opponent is still able to send messages. This happens only on the mobile android version of the game but it sucks as *. Lost plenty of matches and rank because of this *.
9 votes -
Game completely froze during bo3 games
During bo3 games, while playing on my phone (an Android), the game completely freezes after certain actions: the game gives me priority but i can't take any actions in game, it lets me just open the menu and i can only watch as my time bar runs down, but the screen remains stuck where my last actions was take.
10 votes -
Bugs - Many Bugs - Mostly Visual Bugs
So your client with SOS + SOA update has been BUUUUUGY. Thic and prolific visual bugs. I assume some of these are/will/have been patched with 28 April 2026's update (released ~15h30 UTC update).
That said some of these bugs should be tested before updating and seeing if your devs cannot do some QA before release.
Outside of these visual bugs, we need to talk about the clock. The clock that has use cases but also fails at the job of moving the match along. (1) It is hard to know when someone leaves cause they are ****** at…
1 vote -
Game Crash During Deck building
I was building my deck after drafting it, when I added a basic swamp to the list and suddenly the pointer started loading (rainbow circle) and the game stopped working completely. I can't even open the “report a bug”. If I reopen the game the same thing happens again, I'm sad that I cannot play the deck that I built now.
3 votes
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