MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1442 results found
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Friends list broken, cannot challenge friend
Friend on iOS can add me as a friend but I disappear immediately, as if I'm offline. Earlier it just said he had no friends, which is rude
Anyways, we've tried direct challenge through friendslist with identical settings but it won't start. Just gives us cancel button
43 votes -
Friends List Broken
Playing arena on pc, whenever trying to direct challenge or add friends the list is not showing up properly (image attached) and I am showing up as offline to other friends. I have tried updating, installing, and repairing game files but nothing changes afterwards.
1 vote -
Shows me as Offline with no friends in friends list
Whenever I'm online on the Steam version on my Steam Deck, it always shows me as offline and forcibly changes my status back to offline whenever I try and select that I'm online. Despite me having 5+ friends on my friends list, none of them are showing up, meaning I cannot direct challenge them at all. This has been going on for MONTHS with no sign of a fix in sight.
7 votes -
Sound Not working in n iOS
The 9/10/25 update yesterday broke the sound on iOS. I can hear music but no effects from the gameplay. Please fix this bug. It has made sound a distraction.
35 votes -
Friends list bug
My friends are always appearing offline, I cannot send requests and I cannot accept them
3 votes -
Deck list not displaying during draft IOS
Deck list not showing u during paid draft. iOS screenshots attached
2 votes -
IOS Game crashes
IOS Game crashes
MY IPHONE :iphone 8 plus78 votes -
Friend list
Cannot connect to friend list. Updated today across all devices.
34 votes -
Mobile iOS Crash
MTGA Crashing when trying to enter a game on iOS. Has been happening for multiple days now and no attempts at restarting the device or app have fixed it.
16 votes -
Sound not working
I have been playing arena on iOS since lunch without issue but just yesterday my sound completely stopped working in the app and I have no idea why. I have restarted my phone and I have read that others who have had this same issue have had little to no luck even when deleting And reinstalling the app. I tend to rely on the sound for certain cues so this is essentially unplayable for me now. I will try reinstalling the app but if that does not work what is the next step?? It is not my phone because my…
30 votes -
Sound FX missing on iOS after yesterday’s update (v2025.51.20)
Despite all the MTGA audio settings/sliders being enabled, some sound effects are no longer audible after the v2025.51.20 update/download (e.g. sounds when casting spells or destroying permanents).
Note that the in-game music and ambient sounds are still working as expected.
Also note that repairing game files and reinstalling the iOS app has not resolved the issue.
Plenty of others have reported the same issue, so it’s definitely widespread:
21 votes -
Sound effects not working
Sound effects not working on iOS /iphone
1 vote -
Hand cards not displaying correctly (iOS)
Just updated to the latest version today on iOS. Now my hand of cards is not displaying correctly. The graphics of my user avatar are cutting into my life total. See attached images.
16 votes -
Stack Issues IOS
In every match, items get stuck on the stack and freeze up the game for a moment before unfreezing, but large images get stuck in the stack still blocking the viewing field on IOS
4 votes -
Daily Rewards With Friends
We should be able to get daily rewards with friends, I understand the risk for botting but maybe there is a way to detect this. I have friends who only want to play magic with friends but wont play because they cant build their collection due to the requirements of the dailies.
1 vote -
Pay the gems in IOS but not received the gems, the IOS store seems like have a bug.
Pay the gems in IOS but not received the gems, the IOS store seems like have a bug after update.
4 votes -
Crashing on iOS
I’m on iOS, iPhone 15pro. There was an iOS update yesterday and sense then the game has started to crash when loading into a match,it’s also making any ongoing audio stutter and distort.
1 vote -
Brawl not working on mobile
It’s been well over a month of Brawl fully not working in iOS. I can’t even get a game started, it just sits in “waiting for opponent”, meanwhile I can hear my opponent getting started in a game I can’t participate in.
4 votes -
Game freezes on IOS
Game freezes while playing on IOS every time I try to enter Deck Building or if i try to change Deck before entering a match
2 votes -
Midweek Magic on IOS
Hi, I have a problem at Midweek Magic on IOS. Entering the Game, then i waiting for opponent for very a long time. No game starts
2 votes
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