MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3184 results found
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Purchasing issue
None of my Product code redemptions or purchases through the store on both PC and mobile ever get sent to me directly. I always have to contact Customer Support and input tickets. Not once since I made my account have I had a straight forward Redemption/Purchase. The most recent was purchasing the two pre-release bundles for TMNT on Arena. Was told it was resolved and in the future to report bugs on this reporting page. It's been 8 days since "Solved" and no product was given and I have to wait another weekend for this team to respond....
1 vote -
unlimited actions
you guys really have to stop the unlimited action combos. had a game where my opponent had bloodthirsty conqueror/ bood witch combo in play, managed to poke me for 1 damage...I had 72 life. you know how horrible it is to have to sit through that combo 72 times and not be able to even concede ??. it took for ever. **** like that really makes the game almost worth leaving.
1 vote -
Entity Tracker Card Style Bug
When I have the Entity Tracker Card Style applied to the card, the card's appearance sometimes reverts back to the default card style mid-match. It seems to only happen when the card is on the battlefield and has been affected or "Modified". However, the card does not simply revert back to its default style, but it does so with an improperly stretched out image of the card art.
1 vote -
kavero/beseech the mirror
why is it if my opponent summons kavaero with beseech the mirror I dont get a chance to respond to his targeting , but any other time I do?
1 vote -
server disconnect
3 games this morning have disconnected during my turn during ranked constructed (standard) and when I reconnect I am no longer in my game while playing on my laptop (windows)
1 vote -
"Le ridicule ne tue pas"
Un adage dit "le ridicule ne tue pas" et ce jeux en est le parfait exemple car les comportements des joueurs autant que de l'entreprise qui exploite cette liscence font preuve d'un ridicule qui dépasse de loin l'entendement:
Donner de l'argent à une entreprise qui fait croire à ces joueurs qu'ils savent jouer alors que ces mêmes joueurs sont incapable de se rendrent compte que le tirage de carte est complétement truqué.
Donner de l'argent à une entreprise qui entretient un forum de discussion avec l'argent des joueurs sans jamais répondre à la moindre question.
Donner de l'argent à une entreprise qui fait tous pour que les jouers ne puissent pas communiquer entre eux de leurs expérience de jeux.
Donner de l'argent à une entreprise qui reçoit des milliers de plaintes pour des excroqueries sur les achats d'articles VIRTUELS sur leurs jeux.
Donner de l'argent dans un jeux alors que lorsque l'on sait jouer, on peut trés vite amasser des piéces d'or et des gemmes gratuitement.
Continuez à donner de l'argent à cette entreprise alors des mathématiciens diplomés ont donner la preuve que la distribution des cartes lors d'une partie ne respecte pas les régles élémentaires de probabilité.
Donc si aprés la lecture de ces quelques faits avérés et dénoncer par un nombre toujours plus grandissant de joueurs, vous vous sentez pas ridicule, c'est que même le bon dieu ne peut plus rien faire pour vous, la médiocrité intellectuelle que vous représentez est insurmontable.
Un adage dit "le ridicule ne tue pas" et ce jeux en est le parfait exemple car les comportements des joueurs autant que de l'entreprise qui exploite cette liscence font preuve d'un ridicule qui dépasse de loin l'entendement:
Donner de l'argent à une entreprise qui fait croire à ces joueurs qu'ils savent jouer alors que ces mêmes joueurs sont incapable de se rendrent compte que le tirage de carte est complétement truqué.
Donner de l'argent à une entreprise qui entretient un forum de discussion avec l'argent des joueurs sans jamais répondre à la moindre question.
Donner de l'argent à une…
1 vote -
Set Collection interface under Profile incorrectly orders Ixalan chronologically after several sets
This is admittedly an extremely minor bug, but it should also take literally 30 seconds for the appropriate person to fix and is clearly unintentional.
Under the set collection interface of the Profile tab, all of your set collection progress for each set is tracked. These sets are ordered most recent to least... with the exception of the original Ixalan set, which despite being the first set available on Arena is not listed last. Rivals of Ixalan, the second set in that block, is listed at the bottom, with Ixalan coming several sets later.
Upon closer inspection the cause of this issue seems obvious: the release year of Ixalan is listed wrong. The day is correct, but the year is listed as "2018", rather than the correct release year of "2017".
Is this stupid? Yes. But barring some backend weirdness this should literally take the exact amount of time changing an "8" to a "7" takes to fix, and there are few easier wins in this world than that.
This is admittedly an extremely minor bug, but it should also take literally 30 seconds for the appropriate person to fix and is clearly unintentional.
Under the set collection interface of the Profile tab, all of your set collection progress for each set is tracked. These sets are ordered most recent to least... with the exception of the original Ixalan set, which despite being the first set available on Arena is not listed last. Rivals of Ixalan, the second set in that block, is listed at the bottom, with Ixalan coming several sets later.
Upon closer inspection the cause of…
2 votes -
Critical Bug with Nethergoyf Card "Escape ability"
The issue occurred with the card Nethergoyf.
At a decisive moment in the match, I attempted to activate the card's Escape ability. The requirement for the ability's cost involves exiling different card types from the graveyard. At that moment, my graveyard contained about 15 cards, including Enchantments, Creatures, Instants, Sorceries, and Artifacts.
I easily met the requirement (4 or more card types), however, the game did not allow the ability to be activated. The system simply did not enable the option to pay the Escape cost, even with sufficient resources and cards in the graveyard.
This failure was the determining factor in my defeat, as the return of Nethergoyf with its updated power would have guaranteed victory in the match.
The issue occurred with the card Nethergoyf.
At a decisive moment in the match, I attempted to activate the card's Escape ability. The requirement for the ability's cost involves exiling different card types from the graveyard. At that moment, my graveyard contained about 15 cards, including Enchantments, Creatures, Instants, Sorceries, and Artifacts.
I easily met the requirement (4 or more card types), however, the game did not allow the ability to be activated. The system simply did not enable the option to pay the Escape cost, even with sufficient resources and cards in the graveyard.
This failure was the determining…
2 votes -
WAY to many people quit rather than concede.
It is VERY rude to quit rather than concede. When peoole quit we are forced to wait for them to go through all of their time outs before the game ends. This happens EVERY TIME I PLAY. Players who do this should lose the right to have time outs for a week. It is something EVERYONE who plays has to go through EVERY time they play. This is a quality of game play issue that needs to be resolved.
2 votes -
Shop hanging up on connection
When moving to acutally purchase from the shop the game hang up and just spins endlessly on the "Waiting for Server..." bit. I have been unable to make purchases for almost three months now.
2 votes -
Incorrect card rarity in carfting mode
The card "Ethereal Armor" is supposed do be an uncommon card, but in order to craft it it is being required a common wildcard.
1 vote -
Mobile app crashes whenever a vehicle is crewed
Whenever a vehicle is crewed and comes onto the field, the mobile app crashes.
2 votes -
Sacrifice bug phantom train
Bug issue - I had phantom train, magda hoard master, and the al bhed mercenary from final fantasy out, started sacrificing other cards, then sacrificed a treasure token, and the al bhed was pinging opponent for 1. Then after I sacrificed the treasure token the al bhed just stopped pinging. Lost me the game from a situation I had won in (if it worked properly).
2 votes -
Damage bug Bloodletter of Aclazotz-Razorkin Needlehead/Scawling Crawler
The razorkin needle head and scrawling crawler triggers for life loss/ damage stays at 1 with bloodletter of aclazotz on the battlefield. It should be doubled but it has not been. Also im not sure about rulings but with more than 1 bloodletter on the field there is only 1 instance of life loss/ damage doubling.
1 vote -
Can't buy from the store after MacOS Tahoe
I can't buy gems at the store. The programs gets frozen on the "Waiting for the Server..." and it has to be be quit. I have done a fresh install, and I have repaired the files to no avail. See images and Log file. BTW, this started after I "upgraded" to MacOS Tahoe.
2 votes -
BUG: Garnet Princess of Alexandria Counter Glitch (Brawl)
When playing Garnet Princess of Alexandria in Brawl, when I take a lore counter off a Saga to give her a +1/+1 counter, the game bugs up and becomes unplayable. First, a line of counters can be seen across the screen (as you can see in the screenshot), then any other card that is played gets permanently put on the right-hand side of the screen and won't go away, and then the game starts lagging and freezing up. I played 3 games in a row and it happened in each game. I'm playing on PC.
1 vote -
Client Stuck on "waiting for server" spiel.
OS:
macissue:
as per title, after ANY and EVERY match (regardless of type, ranked, unranked, event) the client gets stuck on the good ol' Bu ll sh it "waiting for server" screen. (henceforth WFS)
game sounds still perform regularly (quests, rewards, yada, yada...)ONLY difference with regular client behavior (aside the whole step-sister thing):
the loading circle of WFS appears to be double stacked (background greyed out instead of black) and the background wears off when the WFS screen should fu ck of f.expected behavior:
WFS regularly wears off, or better still doesn't show at all (we all know it doesn't take 1-5s to load a main screen after a card game)OS:
macissue:
as per title, after ANY and EVERY match (regardless of type, ranked, unranked, event) the client gets stuck on the good ol' Bu ll sh it "waiting for server" screen. (henceforth WFS)
game sounds still perform regularly (quests, rewards, yada, yada...)ONLY difference with regular client behavior (aside the whole step-sister thing):
the loading circle of WFS appears to be double stacked (background greyed out instead of black) and the background wears off when the WFS screen should fu ck of f.expected behavior:
WFS regularly wears off, or better still doesn't show at all (we all…1 vote -
Qu'est ce que vous comprenez pas chez WoC?
ça fait 4 ans que je joue sur votre version en ligne de Magic sans vous donnez le moindre petit dollar mais vous continuez à me faire perdre des parties pendant 72 heures d'affilées en truquant la pioche ou en faisant en sorte que la matchmaking m'oppose un joueur avec le deck parfait pour contrer n'importe lequel des decks que j'utilise.
Tous ça pour espérer créer de la frustration chez moi en pensant que je vais vous donner quelque dollars???
En quatre année de jeux j'ai ammaser assez de piéce d'or et de gemmes gratuitement pour pouvoir drafter n'importe quelles cartes et deck de chaque nouvelle extension et m'offrir GRATUITEMENT des pass de maîtrise, donc ça sert à rien de ma pourrir le jeux comme vous le faites, c'est trop tard....
Je vais continuer à jouer gratuitement et pourrir l'expérience de jeux de chaque joueur que je rencontre pour les dégouter de vous donner de l'argent, mais cela ne tient qu'à vous de rendre cette version en ligne aussi distrayant que le jeux en IRL pour que les joueurs payent, quand on est un joueur invétéré, on donne de l'argent au jeux de qualité, pas à des jeux ou l'on voit trés bien qu'il est fait pour extorquer de l'argent à ses clients.
ça fait 4 ans que je joue sur votre version en ligne de Magic sans vous donnez le moindre petit dollar mais vous continuez à me faire perdre des parties pendant 72 heures d'affilées en truquant la pioche ou en faisant en sorte que la matchmaking m'oppose un joueur avec le deck parfait pour contrer n'importe lequel des decks que j'utilise.
Tous ça pour espérer créer de la frustration chez moi en pensant que je vais vous donner quelque dollars???
En quatre année de jeux j'ai ammaser assez de piéce d'or et de gemmes gratuitement pour pouvoir drafter n'importe quelles…
1 vote -
Inaccurate Set Collection
Set collection says I have one copy of all commons, uncommons, rares, and mythics (and as you can see I've opened probably 100 packs), but it also says I'm missing a land. When I view my collection I see that I have no copies of
Escape Tunnel.(1) Why would I have zero copies of that particular card?
(2) Why is it not listed as a "missing" common in the set of commons?It seems the only way to complete TMNT would be to craft four copies, but that doesn't line up with my understanding of how this should work.
Set collection says I have one copy of all commons, uncommons, rares, and mythics (and as you can see I've opened probably 100 packs), but it also says I'm missing a land. When I view my collection I see that I have no copies of
Escape Tunnel.(1) Why would I have zero copies of that particular card?
(2) Why is it not listed as a "missing" common in the set of commons?It seems the only way to complete TMNT would be to craft four copies, but that doesn't line up with my understanding of how this should…
1 vote -
Valgavoth Ward Bug
Valgavoth's ward seems to not be working. easily removed atm.
1 vote
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