MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1350 results found
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Bug. Cards not rendering properly.
I encountered a rendering bug, I'm assuming, where my cards are rendered black and red blanks with just the mana costs showing. I started a Avatar Premier Draft and all the draft pool cards were displayed as red and black blanks. When I hover over a specific card, the correct art and text pops up, but goes away as soon as I move my cursor. I've tried repairing the game files and restarting but this did not correct the problem. I'm sorry I can't find the game log. Please help.
5 votes -
Bug
When loading the game, text and images are not displaying properly. Text on cards is not legible, and important game info like life totals and planeswalker loyalty is covered by white boxes. This impacted my gameplay and led to me losing matches in my powered cube draft.
7 votes -
Game froze
Game froze during combat; I couldn't play an instant between blockers and damage. Kept clicking around to no avail—even tried just progressing to damage without playing my card, but it remained frozen on the stack. Log attached; bummer to lose a game this way, especially during a run where I'd spent a Sealed token!
3 votes -
Pick two draft vanished
Hi, I was playing pick two draft, then checking my quests and could not reenter or start a new run. The event just vanished. The other TMNT-events are still there. If the pick two draft event just ended, then it wasnt announced and I didnt get the gems for the wins I had.
Kind regards
4 votes -
Land Bug
During deck building or modification of lands of any kind on iOS mobile platforms, you cannot adjust lands manually or automatically in limited formats. As soon as you do the game freezes and does not allow any other type of action. Even when selecting suggested lands. I also noticed if you add a different color of card it does not add it to the deck if you’re able to back out of the deck builder.
2 votes -
Reluctant Role Model Bug
I had a Reluctant Role Model with Flying, Lifelife, and +1+1 counters on him. Opponent played Kaito Bane of Nightmares, Tapping and putting stun counters on Reluctant Role Model. Every turn during my combat when Relectant Role Model would trigger to put another +1+1 counters on him, he would also get an additional Stun Counter, effectively making him permantly stunned
2 votes -
Instant speed priority bugged
Playing on iPad I was storming off in brawl with Ral Crackling wit. Partway through casting all my spells I ran into a problem as the game crashed with me holding priority but unable to act preventing me from triggering my ultimate and setting up a fun turn.
During the game I also experienced priority passing in bad way when I passed priority on an opponents trigger in order to respond after they resolved it I didn’t get priority back and auto passed through to the following main phase allowing my opponent to untap and draw then cast before I…
2 votes -
two draft pick error TMNT
Yesterday night I try to play a Two pick draft TMNT. During the pick I select two card one was the squirrel i don't remember the other(the game was recommend me to take The Neutrinos). When I drag the Squirrel to my deck, 3 cards arrived (Squirrel, Neutrinos and the other one). I put to my side the Neutrinos then the squirrel vanish to my deck.
I have to install an other browser to try to send this message on IE it doesnt work.1 vote -
Game-breaking bug
During a match my turn timer was counting down but I had no prompt to interact. Then the app crashed and I had to force close causing me to lose entire turns.
1 vote -
Recurring bug
There is a recurring bug which stops the duel and takes as if the resolution of the effect is pending by my initiative and then makes me lose by inactivity when I can't interact with it
6 votes -
server disconnect
3 games this morning have disconnected during my turn during ranked constructed (standard) and when I reconnect I am no longer in my game while playing on my laptop (windows)
2 votes -
bug: client refusing to begin games
5 games in a row the MTGA client refuses to allow me or my opponent to begin the game. Player.log attached.
20 votes -
Sokka's haiku bugged
Sokka's Haiku is not available to cast in Omniscience midweek event. Its an instant but cannot counter spells, or cast at all for that matter.
17 votes -
Draft glitch causes 2 random cards to be selected if dragging a card when timer runs out
Windows 11. To trigger this glitch, click and drag a card during a draft, but do not let go or select it. While still holding the card, allow the timer to run out. The game will not select the card you are holding, but will instead select a random card (whatever the AI recommends). Now your user interface is glitched. You are unable to click or drag any cards in the next pack. Your only option is to click "Select Card" and take another card the AI suggested. At that point, normal selection is once again possible until you trigger…
3 votes -
TMNT draft Leatherhead
in pick two tmnt draft, the leatherhead creature did not die vs a creature with deathtouch. Is it a Bug or is it supposed to be. The Opponent didn`t play any other card to prevent the death of his leatherhead.
Draft cost gems, thus I am loosing money. Pls look at it and fix it. #
2 votes -
Game crashes mid game
Mobile Android 2026.57.0.5694.1241037
Game appears to halt all user input mid game, causing major delays and game losses. Appears sparattic, but when it occurs, causes the game to become unplayable for the user. Multiple causes for thr crash include: opponent activating the ability of a map token, creatures dying as a state based action due to damage, resolving abilities of class enchantments, etc. When the bug gets triggeted, it ignores all user input and will not resolve the spell or ability on the stack, causing a "timeout" for the user.
If quickly noticed by the user, they may close out…8 votes -
bug
Turtles forever is bugged. My opponent selected only 1 card (not 4). The game requires me to submit 2, which I was not able to do so I timed out and lost.
5 votes -
Avatar Limited draft redeemed now event missing after deck drafted and 30 mins of queuing wasted.
Just spent 10k currency and built the limited draft deck, spent 30 mins queuing and now the event is missing along with the drafted deck.
4 votes -
Complaint and proposed solution
The game is a complete scam. Especially the UB sets. I've played three drafts now. Even though I had strong decks, the drafts ended 0-3, 2-3, and 0-3. I spent a bunch of gems on that. Why hasn't the algorithm been revised in years? Why are players so obviously being ripped off? Your opponent topdecks every card from the top of their deck while you only draw lands. And then you get warned when you report bugs like this.
A simpler and more generous refund system should be introduced, where you automatically get your coins or gems back if you…
3 votes -
new customer support format
you need to completely overhaul your customer support for this product these threads we vote on are so nontransparent and many overlap. when we do get the reply to a ticket is just check the thread. the game is becoming increasingly unplayable with every recent update and it seems as if you all do not care. There's no explanation of what's being done about these bugs and no actual support is being given to fix them.
4 votes
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