MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9428 results found
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Thing in the Ice, changeling, and secret identity
I've had this interaction twice in slightly different situations.
The first time I had a Silent Hallcreeper imprinted with Hidden Strings and a Thing in the Ice on the board. I attacked with Silent Hallcreeper, targeted with with Secret Identity, then dealt combat damage. I chose the draw a card option, then Hidden Strings was triggered. I can't recall what I targeted with Hidden Strings but it removed the last ice counter from Thing in the Ice, causing it to transform. When it did, it sent Silent Hallcreeper back to my hand.
The second time, I had the same setup on the board with hallcreeper and thing but also had a Bloodline Pretender (I chose horror). I targeted Bloodline Pretender with Secret Identity, dealt combat damage with Silent Hallcreeper, triggered Hidden Strings, and flipped Thing in the Ice. Bloodline Pretender was returned to my hand.
I'm not exactly sure why but I assume Secret Identity is making its target a hero and only a hero but the card does not state it loses other creature types. Even if it did, it doesn't remove changeling from Bloodline Pretender.
Thanks for all you do! This might get lost in the noise of complainers but you people are awesome.
I've had this interaction twice in slightly different situations.
The first time I had a Silent Hallcreeper imprinted with Hidden Strings and a Thing in the Ice on the board. I attacked with Silent Hallcreeper, targeted with with Secret Identity, then dealt combat damage. I chose the draw a card option, then Hidden Strings was triggered. I can't recall what I targeted with Hidden Strings but it removed the last ice counter from Thing in the Ice, causing it to transform. When it did, it sent Silent Hallcreeper back to my hand.
The second time, I had the same setup…
1 vote -
Wastescape Battlemage Wrong Indicators on Screen
During one of my Arena Direct runs I cast Wastescape Battlemage with double kicker. It was the perfect card at the right time against my opponent Eken. He is one of the best limited players on 17lands so I was being extra careful in my plays. He had a Artifact creature(Wurmcoil Larva) and a 3/3 zombie token from Mindless Conscription. On the screen the green kicker was Highlighted and I chose The Wurmcoil Larva to exile. Then the blue kicker was highlighted on stack but said to target an artifact or enchantment to exile. I double and triple checked and it wouldnt let me bounce the token. I am not sure why the kickers were exchanged or why the wrong kicker was highlighted on the stack. I ended up losing that game because of it and it felt wrong because you only have 1 loss to give in these events. I spend a lot of time and money on Magic and feel cheated on this one. Not sure if it was a visual bug or what but it was definitely a feel bad moment.
During one of my Arena Direct runs I cast Wastescape Battlemage with double kicker. It was the perfect card at the right time against my opponent Eken. He is one of the best limited players on 17lands so I was being extra careful in my plays. He had a Artifact creature(Wurmcoil Larva) and a 3/3 zombie token from Mindless Conscription. On the screen the green kicker was Highlighted and I chose The Wurmcoil Larva to exile. Then the blue kicker was highlighted on stack but said to target an artifact or enchantment to exile. I double and triple checked and…
2 votes -
Inspired inventor did not add engergy
Inspired inventor did not add engergy
2 votes -
Ulalek/scion/tusker priority override
On casting Warped tusker, I had ulalek in play with one mana from sage of the unknowable. I ordered priority to receive the scion (to sac for one mana) before Ulaleks copy ability triggered.. once the scion was created Ulaleks trigger passed without allowing me to pay for it to resolve.
1 vote -
My Profile do not move from diamond 3 in midle range not winning or loosing games
My MTG Arena profile do not move winning or losing games. I get the reward but I do not move throught diamond 3, I play 25/30 games every day and it is still frozen in the same game even in untapped gg, as i did not played for a week.
1 vote -
Stuck in summoners sanctum
This card states that activated abilities will not activate but every time I use it the tapped card's abilities activate regardless...
1 vote -
Queen allenal
Queen allenal is creating soldier tokens that are copies of the other tokens being produced. If a mobilize token is made then it is creating a soldier token tapped and attacking that is sacrificed eot. This should be untapped and not sacrificed
1 vote -
Commander can't be cast
While using a mobile device, I was unable to cast my commander. I had a card that could play lands from the graveyard out. I was unable to scroll past my lands to cast my commander
2 votes -
New Way Forward
New Way Forward didn't trigger ward, couldn't be countered with hexproof from snakeskin veil (I was not given the opportunity).
1 vote -
Ragost doesn't lose abilities
Ragost doesn't lose all of its abilities when enchanted with Unable to Scream. It still turns artifacts into Foods. The same bug happens with Ygra. Please fix this bug! It's been around for many months and has been reported multiple times.
1 vote -
Game Unplayable after June 3rd update
After being forced to update earlier today, the game is unplayable and seems to be missing images. I'm playing on Android and had no issues before today's update
6 votes -
Gameplay stall/crash
Playing on iOS When I start a game at any given point between passing priority it freezes. Restarting the app will cause it to start the game again but with a broken background or may not allow me back in the game at all I am not having network issues and I have already performed a clean install. This happens in every game I start
1 vote -
air bending never ending turn
you guys have to do something about the repeat action thing, I just sat for 20 mins while my opponent had doc grizzloc in play and was bouncing airbenders . Just the same thing over and over bounce an Airbender resummon for free, bounces another Airbender, resummon for free. Like seriously you guys really need to get control of shoit like this
1 vote -
No daily deals in store today
There is no daily deals in the store today. I have had this come up in the past and wanted to make sure this wasn't happening again.
1 vote -
No Fleem cosmetic
I am writing regarding a missing cosmetic item (“Fleem”) on my MTG Arena account.
I preordered the Mastery Package well before the preorder deadline and opened 10 packs. However, after logging into MTG Arena, the Fleem cosmetic was not added to my account and does not appear in my collection or cosmetics inventory.
I have already checked my Inbox, Collection (including “Not Collected” filters), restarted the client, and logged out/in, but the item is still missing.
Could you please verify my account entitlement for the Mastery Package preorder and grant the Fleem cosmetic if it was not correctly applied?
Thank you for your assistance.
Best regards,
I am writing regarding a missing cosmetic item (“Fleem”) on my MTG Arena account.
I preordered the Mastery Package well before the preorder deadline and opened 10 packs. However, after logging into MTG Arena, the Fleem cosmetic was not added to my account and does not appear in my collection or cosmetics inventory.
I have already checked my Inbox, Collection (including “Not Collected” filters), restarted the client, and logged out/in, but the item is still missing.
Could you please verify my account entitlement for the Mastery Package preorder and grant the Fleem cosmetic if it was not correctly applied?
Thank…
1 vote -
Reusable Wildcard Slots (and how they would increase profit)
The proposal: Offer a single reusable wildcard slot per deck that can stand in for any card without consuming a regular wildcard.
Why it's good for the game:
- Players can experiment with one card freely, increasing deck variety.
- The wildcard slot will allow players to deviate from metadecks without a fear of wasting wildcards, increasing game variety by reducing the amount of exactly identical decks.Why it's good for profit:
- When sold as a one-time-purchase account upgrade it will reach a large group of players who would otherwise be reluctant to spend money on temporary or consumable content.
- Allowing players to try out cards before they craft them will make it easier for player to spend their wildcards rather than hoarding them, which should eventually increase wildcard sales.Possible implementations:
- Sell it as a one-time-purchase account upgrade, possibly as part of a bundle. As mentioned before, this would appeal to a lot of players why are currently not spending any money on the game.
- Add it as a temporary upgrade to the mastery pass. This will incentivize players to buy the mastery pass early, instead of waiting (and potentially not buying) until they fully unlocked it.
- Give it to everyone for free (One can hope 🙂)I'm not a marketing expert, and I'm probably shouting into a void here, but I just wanted to vent this idea.
The proposal: Offer a single reusable wildcard slot per deck that can stand in for any card without consuming a regular wildcard.
Why it's good for the game:
- Players can experiment with one card freely, increasing deck variety.
- The wildcard slot will allow players to deviate from metadecks without a fear of wasting wildcards, increasing game variety by reducing the amount of exactly identical decks.Why it's good for profit:
- When sold as a one-time-purchase account upgrade it will reach a large group of players who would otherwise be reluctant to spend money on temporary or consumable…1 vote -
all cards are black
When drafting all cards were black, and I was unable to choose what I wanted. I would like a refund.
1 vote -
Save deckbuilding piles
When deckbuilding, it often makes sense to organize your deck into piles that aren’t based on mana value. While the current UI allows this, the pile arrangement always resets to mana value when you leave the deck editor, making this feature mostly useless. It would be extremely useful if the chosen pile ordering were saved with the deck.
1 vote -
Card style purchase
I purchased the basic land card styles available on 26 Dec but they do not appear in my collection. I tried restarting and repairing game files. Thank you!
1 vote -
Unable to purchase 20,000 Gem Pack
I am getting a “duplicate” error message whenever I try to purchase the 20,000 Gem or 40,000 Gem pack. This only happens for these specific packs. Is there a limit of how many times this pack is purchasable?
This is on Android OS, tried using 2 different devices (Samsung Tab S7 and Moto Razer Ultra.
1 vote
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