MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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10216 results found
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Version 2025.52.40 is crashing
Updated on two different devices (iPad) and both crash at app startup.
2 votes -
teferi's time twist
Hello, when Teferi's Time Twist is used on a creature, it is exiled, and when it returns, if it had a +1/+1 counter, no more are added. The card mentions that an ‘additional’ counter is added.
I may be mistaken, but just in case, I'll leave it here.
Best regards.1 vote -
Mana interactions / activated abilities BUG
Cannot use floating mana to respond to Lotus Field triggers with Consign to Memory
1 vote -
Hare apparent
I see this has been reported both ways of people complaining they can't put more than 1 hare apparent in their brawl deck and other people saying they fighting decks of nothing but hare apparent. From what I can tell the brawl feature only allows 1 card of any particular type aside from land so my question is why do I keep fighting decks with a ton of hare apparents in them if you're only allowed 1 copy of any particular card?
1 vote -
Unable to Cast Instant Speed Removal on Opps turn
Two turns in a row I have 2 mana available to cast long goodbye or shoot the sheriff. Each turn Arena skipped every opportunity for me to respond with removal.
Playing arena on PC1 vote -
Obtained OM1 Mastery Pass prior to deadline and did not receive Fleem cosmetics.
Obtained OM1 Mastery Pass prior to deadline and did not receive Fleem cosmetics.
2 votes -
Game stopped giving input prompts
During a game, I played the white enchantment that requires you to tap 2 creatures at the end of turn to draw it sac it. I selected my card, then I stopped being permitted to interact with the client.
I could not take game actions and the have roped. My opponent was able to take actions freely and I could not respond.
The client would not capture have files and would not accept my input to concede.
This was the first loss of a draft I paid gems for
2 votes -
stack moves off screen
Today I started noticing that when certain abilities trigger on the stack (such as giving a counter from Optimistic Scavenger or Pawpatch Recruit) the stack moves off screen to the right and I can only see the very edge of the card. It's prompting me to choose a target (in these cases to give the counter), but I can't really see what ability is on the stack so I have to guess which action it wants me to choose a target for.
3 votes -
surface
BUG REPORT
I have a surface pro 11 with snapdragon x elite.
I put in full screen. When I click anywhere it goes to windowed mode with " full screen" option still checked.This is very anoying. Please fix it
1 vote -
Cannot buy gems in the Arena online store
I have tried multiple times over the past 3 days to buy gems in the Arena online store. Each time, when the purchase button is clicked (so it would normally pull up the external dialogue box to enter payment information), instead the screen grays out and it is stuck on "Waiting for the Server..." with a spinning circle indicator and the app freezes and can't do anything until I quit it. This is happening on the desktop application for MacOS Sequoia 15.6.1.
This problem has been posted by others already, I think, but I'm submitting this as a top-level post to show a list of attempted fixed that have not worked:
Restarting Arena
Restarting my computer
Logging out of Arena and logging back in
Uninstalling and reinstalling Arena
Deleting local log files from Arena (~/Library/Application Support/com.wizards.mtga + ~/Library/Logs/Wizards Of The Coast + ~/Library/Caches/com.wizards.mtga + ~/Library/Application Support/com.wizards.mtga + ~/Library/Application Support/Wizards Of The Coast + ~/Library/Caches/com.wizards.mtga + ~/Library/Logs/Wizards Of The Coast + ~/Library/Preferences/com.wizards.mtga.plist)
Uninstalling + reinstalling the Epic Games Launcher, including manually deleting all local log files for the Epic Games Launcher that I could find (~/Library/Application Support/Epic + ~/Library/Application Support/EpicGamesLauncher + ~/Library/Caches/com.epicgames.EpicGamesLauncher + ~/Library/Logs/EpicGamesLauncher + ~/Library/Preferences/com.epicgames.EpicGamesLauncher.plist + ~/Library/Saved Application State/com.epicgames.EpicGamesLauncher.savedState + /Library/Application Support/Epic + /Library/LaunchAgents/com.epicgames.* + /Library/LaunchDaemons/com.epicgames.*)
I have tried multiple times over the past 3 days to buy gems in the Arena online store. Each time, when the purchase button is clicked (so it would normally pull up the external dialogue box to enter payment information), instead the screen grays out and it is stuck on "Waiting for the Server..." with a spinning circle indicator and the app freezes and can't do anything until I quit it. This is happening on the desktop application for MacOS Sequoia 15.6.1.
This problem has been posted by others already, I think, but I'm submitting this as a top-level post…
1 vote -
Match category bug
After I load the game and click the play button in the lower right and then try to switch from the events tab of match category to either find match or recently played the game will either suffer huge performance issues or just crash outright.
1 vote -
bug with a chips
The bug happens inside the app when I am using a chip deck and end up creating a very large number of chips — by that I mean more than 200 chips. When this happens, the app simply freezes, shows a message saying it is trying to contact support (or something similar that I don’t remember exactly), and then closes. The game does not register my winnings, even though I was winning and everything was going fine. The app just closes unexpectedly. This is a bug and it has happened more than once.
1 vote -
Gideon Avatar Missing? Am I too late to get this?
Hello! I was wondering if you knew why I can't select Gideon as an Avatar in Arena? I looked up to see if he was in the game and everything I'm reading shows that he should be available as a starter one even. I really like the character but he won't show up in my avatar list, and I can't find anything written explaining why he might not be there. I figured maybe it was because his character died canonically but would have thought it would be written down someplace or mentioned that it was available during a limited time. Any help would be appreciated, thanks!
Hello! I was wondering if you knew why I can't select Gideon as an Avatar in Arena? I looked up to see if he was in the game and everything I'm reading shows that he should be available as a starter one even. I really like the character but he won't show up in my avatar list, and I can't find anything written explaining why he might not be there. I figured maybe it was because his character died canonically but would have thought it would be written down someplace or mentioned that it was available during a limited time.…
1 vote -
Add priority window to activate mana abilities in response to removal
Just played a game where on turn two I had one forests in play, a forest in hand, and a Llanowar Elves played on the previous turn. I cast a Sazh's Chokobo before playing my land for the turn to get the landfall trigger, and an Innkeeper's Talent in hand I wanted to play after. With my Chokobo on the stack my opponent kills my Llanowar Elves. With just one tapped land I "technically" didn't have enough mana sources on the battlefield to cast anything in my hand, so I wasn't given a window to tap my Elves in response even though I am supposed to get priority to respond before my opponent's spell resolves.
Just played a game where on turn two I had one forests in play, a forest in hand, and a Llanowar Elves played on the previous turn. I cast a Sazh's Chokobo before playing my land for the turn to get the landfall trigger, and an Innkeeper's Talent in hand I wanted to play after. With my Chokobo on the stack my opponent kills my Llanowar Elves. With just one tapped land I "technically" didn't have enough mana sources on the battlefield to cast anything in my hand, so I wasn't given a window to tap my Elves in response…
1 vote -
Arena skipping to end of turn
My turns in arena on my iPad are skipping phases to end of turn. Full control turns off randomly.
1 vote -
chain veil
Chain Veil still does not work ever since Final Fantasy set came out
1 vote -
To Maro
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To Maro
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Unequip token lost
I unequipped excalibur from a Hero token. This token disappeared and i lost an otherwise promising Match.
1 vote -
Did not receive my rewards for Arena Direct Final Fantasy Play Booster box
Hi WoTC,
I had written in to seek assistance multiple times but your customer service representatives had never acknowledged or responded. I won 2 Final Fantasy Play Booster boxes via the Arena Direct event back in July 2025, and have since not heard from you on my reward, nearing half a year later. I wrote in multiple times providing the details and have not heard from you ever. What does it take for a company of your size to look into my request for clarification?
1 vote
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