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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28924 results found

  1. Unable to save selection for default card style from collection screen

    Reproduction steps:
    1) Click on Decks > Collection to browse cards
    2) Click on a card with a custom style displayed
    3) Choose the normal card style and click Select
    4) Chosen style displays in collection
    5) Close collection screen and go back to Home screen
    6) Return to collection screen and navigate to the same card

    Expected behavior: card remembers the style selected previously
    Actual behavior: custom style is still displayed

    Note: this is particularly inconvenient for Draft because the custom styles display in packs and cannot be disabled there.

    74 votes

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  2. draft loss after disconnect

    I was 3/2 in my draft game, and my opponent disconnect which sent me back to the home screen. It still said 3/2 when i came back, so I hit play and it matched me with a new opponent. I won that game, and then when I came back to the draft screen it said that i lost. it didnt even count my win, and ended me at 3/3. i'd really love to get my draft ticket back since i should be at 4/2 instead of 3/3 due to my opponent disconnecting.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Stack size limit

    It seems there is a limit to how big the stack can get. My best guess is 256. While there are few situations where this is actually a problem I found one using scute swarm on mobile since the number of scutes grow exponentially and each ability triggers separately. Since there is technically no limit in MTG rules about how big a stack can get the game code should be changed to reflect this, increasing the limit by a couple orders of magnitude.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Remove Digital-only Cards That make the Game More Random

    I followed spoilers for Jumpstart Historic Horizons pretty closely and while I wasn't excited for any of the digital-only cards I reserved judgement. After playing with the cards I think the cards with consistent effects seem fine but the ones that randomize effects and turn the game into one-sided Momir (looking at you Pool of Vigorous Growth) do not seem good. When Hearthstone first came out it felt like a bad version of Magic and this feels the same way.

    2 votes

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  5. Bug: Crackle With Power did not resolve

    Opponent was tapped out, had 13 life left, I selected 3 to pay for Crackle with Power to use 11 mana, it cast, did not do the damage and went straight to the graveyard without any interaction from the opponent, losing me the game

    2 votes

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  6. Sagas missing Text and Image

    Assert Error Images from Sagas only not loaded correctly.
    Tried multiple restarts, no solution.

    2 votes

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  7. Bring Arena to consoles

    MANY of your players also play daily on video game consoles. I understand that Duels of the Planeswalkers never seemed to do well, but I believe that is greatly due to the fact that it was not easy to play multiplayer on it (believe me, I tried: it was clunky as heck and SOOOOO slow....also confusing at times). Arena is a MUCH better game overall, and I understand it would take so fine tuning of controls, but I believe not only could you make the game more accessible for many (many do not feel their phone screens are big enough…

    2 votes

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  8. Historic Brawl Starting Life

    With Historic Brawl being 100 cards now, it seems like a natural step to increase the starting life total. Ideally 40 life would be nice to take steps to be more in line with Commander. I would like to see it be at least 30 though.

    2 votes

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  9. Unplayable due to bug

    On the laptop version (Macbook Pro) the game now requires double clicks to interact with the cards causing misplays and unusable abilities. For instance, Fabled Passage will not keep the "Activate Ability" button open long enough to click to activate the sacrifice. I conceded because the game is unplayable this way, at least on the laptop.

    3 votes

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  10. Jace, Wielder of Mysteries - enchantment replacement, with opposite effect

    I recently brainstormed a nice blue/black deck together.
    It rests on drawing lots of cards, and having no maximum hand size.

    Now, I know what the perfect card is to go with this deck.
    And that's Jace, Wielder of Mysteries.
    More specifically, the passive ability.

    But there are two issues I have, with using this card:

    First of all, let me put it straight here: I... HATE... PLANESWALKERS.
    So much, that I REFUSE to even add them to my deck.
    They are allways broken, and got nothing but win conditions as abilities.
    Which cost no mana!
    Just.. free mana exploitation.…

    1 vote

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  11. Cards in draft lose text

    Cards in draft lose text and have unusual mana costs. Numbers such as pack, pick, and deck size do not change. Clicking on the deck box to see the deck stats disables your ability to make picks.

    4 votes

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  12. Selected card styles not appearing in game.

    After purchasing several card styles and selecting them, they are not appearing in games. Currently on PC, all purchases were with gold for mystical archive Japanese Snakeskin Veil, Primal Command, Stone Rain, and Kaldheim Esika's Chariot. Purchase date was 4/23/21

    6 votes

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    0 comments  ·  Store  ·  Admin →
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  13. Please stop breaking the log with patches!

    Please communicate with mod developers about changes to the log format before you release patches that break 3rd party products like 17lands.

    Tracking our stats is important to many players.

    I'll take a break until it gets fixed, otherwise I'd be spending gems...

    2 votes

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  14. Bug/Product Suggestion

    1.  Anytime i play a card with "adventure". 
      
    2.   Android
      
    3.  When i go to play a card with adventure, both cards options pop up like always and im unable to select which option to choose. It just sits there until i run out of time and i quit out of the game. 
      
    4.  Im able to select either the adventure option or Creature drop
      
    2 votes

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  15. New Account, No Starter Cards BUG

    New Account, No Starter Cards after tutorial.

    1. When creating a new account and installing the game for the first time, losing internet connection seemed to have made me skip the tutorial. That seems to be the condition to produce the bug.

    2. I'm on Windows 10.

    3. The result is that after going into "replay the tutorial" and completing the color challenge I don't have enough cards to play. I only have the new cards from the color challenge.

    4. I would expect to have at least one playable deck at this point.

    5. Restarting the game seems to fix this issue. (This is…

    2 votes

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  16. Bring Unfinity to Arena with mini games and wacky stuff!

    I would love to see Arena exclusive cards in Unfinity set which make use of the engine, like mini games and such. You could start a game of Pong all of a sudden with your opponent or add stuff on the board which you can interact with. Think of a card that shoots projectiles on random spots on the board and if they hit any permanent they got destroyed. Or your permanents getting frozen and you have to keep clicking/tapping them to break the ice in order to use them again. Or a time bomb puzzle which has to be…

    2 votes

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  17. lost gold

    I lost 3k gold for buying packs after the maintenance.

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  18. 1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  19. 1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  20. 5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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