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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28923 results found

  1. daily wins should be daily games played

    I am a bad magic player, who enjoys playing janky budget decks. The current economy punishes me in several ways.

    the focus on wins for earning gold means I not only get punished for spending valuable rare and mythic wildcards on bulk rares, I doubly get punished for not winning games.

    this does not make me likely to keep playing "just to get the wins in", this just makes me quit.

    4 votes

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  2. Cube Draft is too expensive

    Cube draft cost 4000 gold and you don't retain any of the cards!

    For me, as for a relatively new player, it's really tough to score lots of wins to make the draft pay for itself because I'm not familiar with the majority of the cards. I played a couple of times and didn't get even half of my investments back. It makes me switch to usual quick drafts where I can at least build my collection or constructed play.

    But I really want to play cube because it seems so fun when my favorite youtubers stream it.

    Please reduce…

    4 votes

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  3. Unexpected disconnect during draft game

    There was sudden "Waiting for the Server" overlay during premier draft game, several seconds later screen faded out and draft menu has appeared with game loss.

    5 votes

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    1 comment  ·  Events  ·  Admin →
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  4. Traduction error

    The card "Orcus, Prince of Undeath" was translated in portuguese as "Each other creature gets +X/+X until ed of turn.". In English is "Each other creature gets -X/-X until ed of turn."
    I probably lost a game because of this +- issue in the first time i played this card...

    2 votes

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  5. 1 vote

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  6. bagu

    呪文追いルーツリーのコストが赤マナ選択出来ません

    1 vote

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  7. テキストと能力が異なる

    プレインズウォーカーの能力でカードを3枚引くと書いてあるのに、実際には2枚しか引かれなかった
    そのため想定とことなりゲームプランが崩れて敗北したため、
    報告するとともに、10000ゴールドまたは1500ジェムの補填をお願いします

    1 vote

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  8. Game crash

    When i start a battle or the opponent cast a spell, the game crash and impossible to join the battle after, the game crash systematicaly and i loose the game.... In a ranking match...

    51 votes

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  9. deck quest not showing up

    Hi, I just recently started playing again, and I am not getting the multi color deck quests. I have all the current mono colored decks, but there's not quest to start getting the dual color decks.

    16 votes

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  10. Priority Mark at Adversary Attack Phase

    I have a suggestion: in PC, when I click to set a stop in the attack phase, does not appear any mark (opponent in orange and me in blue). So I don't know if is setted or not. In mobile works fine.

    1 vote

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  11. BUG in baleful mastery, didn't draw a card

    Oponnent casted the baleful dominance with the other payment option 1B and I didnt received a card. Ranked draft want refund!

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. WHEN DO YOUR SALES END? aaagGGHHH

    I have played since alpha. Love the game, big supporter in real life for years prior arena... But ive had ONE big issue.

    Any of your anthology series would NEVER have an "end" date. Even now, i researched like crazy (As every time goes haha) same thing though, no end date. Your websites ONLY give us the day its coming out. Im sure many people are annoyed with this too.

    It's the same thing with your cosmetic sales.. only info we get is its release date. Never end.

    Example. I could have 10k gold, something costs 20k on the date…

    2 votes

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  13. New update - Cannot see friends, cannot add friends

    I have no idea what to put this under. After new update today, cannot see friends added. Cannot add friends. When try to add by username, says invalid, also when friend tries to add me. Try adding by email, both of us, just takes back to main screen, no error, no notification of added.

    6 votes

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  14. Wildcard redemption flexibility

    It would be good to have some flexibility with wildcard redemption. One or both of:
    1) wildcards possible to redeem for lower rarities (with a warning message), e.g. mythic wildcard redeemable for rare card.
    2) crafting of higher rarity wildcards from a suitable number (6?) of lower rarity wildcards, e.g. craft 6 common wildcards into 1 uncommon wildcard.

    6 votes

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  15. Make illegal/uncrafted decks playable in a bot match for playtesting

    Please make the improvement in the title. I would like to playtest decks before crafting the wildcards to see if I want to spend them on a particular brew.

    11 votes

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  16. Remove engagement oriented matchmaking

    Remove the engagement based matchmaking systme your company has adopted for MTG Arena.

    Paper is attached, all the free to play trash these days runs this same BS predatory researched psychological tactic to maximize player engagement with app and thus possiblity of money being spent.

    Well, you've lost a customer for life. Unless I read the entire upper level of WotC is replaced I will never puchase another product with your name on it.

    And while you're at it, your apps, website, and general product quality would stop being absolutely abysmal if you didn't pay employees 40%+ below market rate,…

    2 votes

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  17. Wrong text in spanish translation

    The text is not fulffiled correctly when opening the card. The card had equiped the Leather Armor artifact.

    2 votes

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  18. More Animations Please

    None of the new cards have animations. Almost nothing from Strixhaven or Adventures in the Forgotten Realms have animations. Please fix this.
    Legendary spells are supposed to feel legendary. When they just hit the board as if they were a 1/1 token, it feels bad.

    2 votes

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  19. Codes not redeeming if enterd using wizards account online

    While using arena on andriod mobile device it says to login to WOTC account to redeem codes like PlayDND, as well as XP codes. I logged in through web browser entered codes, browser said redeem successful, but once back in arena on mobile device no packs from codes and no XP. Went on my PC and no pack or XP there as well and when I try codes on PC they say already redeemed. Frustrating to say the least. Please send 2000XP and 3 DND packs to my account.

    3 votes

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  20. Dark Intimations did not force a sacrifice.

    I cast Dark Intimations. My opponent controlled a servo and a Cloudblazer (and no planeswalkers). After it resolved, they still controlled those creatures. I got a screenshot with the spell on the stack but forgot to get one after it resolved. I am on mac.

    I managed to find the log. It's surprisingly hard to just navigate your directory on a mac.

    I found the log but am having trouble getting the form to accept the attachment.

    14 votes

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    6 comments  ·  Gameplay  ·  Admin →
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