MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
3378 results found
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Crafted two different rare lands during deck edit and didn't receive the crafted rares.
Crafted two different rare lands during deck edit and didn't receive the crafted rares. Couldn't figure out where to post this as your website doesn't give any options for this type of issue.
1 vote -
所持済みで、適用済みのフィルターと異なるパックのカードを、簡単にデッキに入れたい
私は始めたばかりの初心者です。友人と「『基本セット2019』のカードプールで対戦しよう」という話になったのですが、基本セット2019でフィルターすると、「所持済み」でフィルターしたはずなのに背景が暗いままのカードがありました。
最初は何故背景が暗いのか分かりませんでしたが、その後、「別のパックで手に入れている」ということがわかりました。
もし私が、上記の対戦ルールで、この「背景が暗い」カード達を使おうとしたら、
①「基本セット2019」のフィルターを外す
②カード名で検索してデッキに入れる
③「基本セット2019」で再度フィルターする
という作業をカードの種類のたびにやらなければなりません。20種類のカードがあるなら、この作業を20回もやらなければならないのです。これは非常に馬鹿げています。
私はこれらのカードを所持しているのに。なので、所持済みのカードについては、「簡単に」デッキに入れるようにしてほしいです。
よろしくお願いします。1 vote -
「クイックドラフト参加券」が、ジャンプインを5回終わらせても貰えない
チュートリアルをスキップして、「ジャンプイン参加券」を合計5枚貰いました。その後、ジャンプインを5回行ったのですが、貰えるはずの「クイックドラフト参加券」が貰えません。
一緒に始めた友人は「クイックドラフト参加券」を貰えていたので、私がバグで受け取れてないのか、何かの条件を満たしていないのかわからないのですが、
バグであれば補填をお願いします。1 vote -
Das balancing ist absoluter Mist.
Was stimmt nicht mit MTG Arena??? Ich habe mit den Decks die ich immer gespielt habe in knapp 40 Spielen, vielleicht 3 Spiele gewonnen. Die Balance ist absolut unterirdisch und man spielt gefühlt nur gegen 3 Decks. Anfänger denen ich das Spiel ans Herz gelegt habe, sind total überfordert, schon mit dem Tutorial. Für zero Progress mache ich das nicht mehr mit. Vielen Dank für schöne Jahre, aber unter den Umständen ist das Spiel für mich gestorben.
LG Christopher
1 vote -
Nothing shows up on the battlefield
Game takes me back to the main screen in the middle of a game, and then when i get back there is absolutely nothing, I cant do anything not see anything.
1 vote -
投了のタイミング
MTGのルールではいつでも投了できるのに、アリーナでは歯車のアイコンが消えて投了できない時がある
いつでも投了できるようにしてほしい1 vote -
Lightstall inquisitor bug on arena
- Give us the steps to reproduce the bug
Just play lightstall inquisitor and it randomly doesn't work properly, strangely it will sometimes not have the cost increase and then randomly update to the proper cost.
- Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
PC
- Enter the actual results you’re experiencing
Lightstall inquisitor not making spells cost one more as it should. Just play lightstall inquisitor and it randomly doesn't work properly, strangely it will sometimes not have the cost increase and then randomly update to the proper cost.
- Enter the expected results of the feature
Lightstall inquisitor should be making my spells cost one more that I choose to exile
- Add any relevant screenshots/videos
added game logs
- If you found a workaround, please add workaround steps.
no work around found, in the same match it sometimes worked and sometimes didn't, more often it didn't work properly
- Give us the steps to reproduce the bug
Just play lightstall inquisitor and it randomly doesn't work properly, strangely it will sometimes not have the cost increase and then randomly update to the proper cost.
- Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
PC
- Enter the actual results you’re experiencing
Lightstall inquisitor not making spells cost one more as it should. Just play lightstall inquisitor and it randomly doesn't work properly, strangely it will sometimes not have the cost increase and then randomly update to the proper cost.
- Enter the expected results of the feature
Lightstall inquisitor…
1 vote -
defense grid
Defense grid is only affecting me and not my opponent allowing the opponent to normally cast spells not making them pay the three extra mana
1 vote -
Rope due to connection loss
Brawl match that seemed to use one of my timeouts despite pressing the resolve button and opponent timer also running down, then after toggling wifi/mobile data the game reconnected and went to menu rather than return to the match. I trust this will not count towards “malicious conduct”, as you have previously treated connection failures as deliberate rather than technical issues
Approximate time 09:40 March 22
1 vote -
Cannot add Strategic Betrayal to Deck using plus button
- Give us the steps to reproduce the bug
In deck building, adding Strategic Betrayal copies to a deck that already has 1 or more copies does not allow me to use the plus button on the card to add them. I can add copies of other cards using their plus buttons but only Strategic Betrayal's plus button does not work. I can add copies of the card from the library section by clicking on it there.
- Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
Using Windows 11, not the steam version but the standalone PC launcher version.
- Enter the actual results you’re experiencing
Plus button on Strategic Betrayal is not reacting when hovering mouse over it and clicking it does not work to add copies to deck.
- Enter the expected results of the feature
Plus button on Strategic Betrayal should work to add copies to deck when clicked and should react when hovering mouse over it.
Add any relevant screenshots/videosIf you found a workaround, please add workaround steps.
Using the library section after searching for Strategic Betrayal allows me to click it there to add copies to the deck.
- Give us the steps to reproduce the bug
In deck building, adding Strategic Betrayal copies to a deck that already has 1 or more copies does not allow me to use the plus button on the card to add them. I can add copies of other cards using their plus buttons but only Strategic Betrayal's plus button does not work. I can add copies of the card from the library section by clicking on it there.
- Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
Using Windows 11, not the steam version but the standalone PC launcher version.
- …
1 vote -
Redirect lightning not triggering when treasure token is only available mana
Redirect Lightning not triggering when you only have treasure tokens as available mana sources, it acts as if you have no mana available and does not give the option to cast it
Last time it happened was with the spell "Clear Shot"
1 vote -
Purchasing issue
None of my Product code redemptions or purchases through the store on both PC and mobile ever get sent to me directly. I always have to contact Customer Support and input tickets. Not once since I made my account have I had a straight forward Redemption/Purchase. The most recent was purchasing the two pre-release bundles for TMNT on Arena. Was told it was resolved and in the future to report bugs on this reporting page. It's been 8 days since "Solved" and no product was given and I have to wait another weekend for this team to respond....
1 vote -
Entity Tracker Card Style Bug
When I have the Entity Tracker Card Style applied to the card, the card's appearance sometimes reverts back to the default card style mid-match. It seems to only happen when the card is on the battlefield and has been affected or "Modified". However, the card does not simply revert back to its default style, but it does so with an improperly stretched out image of the card art.
1 vote -
kavero/beseech the mirror
why is it if my opponent summons kavaero with beseech the mirror I dont get a chance to respond to his targeting , but any other time I do?
1 vote -
"Le ridicule ne tue pas"
Un adage dit "le ridicule ne tue pas" et ce jeux en est le parfait exemple car les comportements des joueurs autant que de l'entreprise qui exploite cette liscence font preuve d'un ridicule qui dépasse de loin l'entendement:
Donner de l'argent à une entreprise qui fait croire à ces joueurs qu'ils savent jouer alors que ces mêmes joueurs sont incapable de se rendrent compte que le tirage de carte est complétement truqué.
Donner de l'argent à une entreprise qui entretient un forum de discussion avec l'argent des joueurs sans jamais répondre à la moindre question.
Donner de l'argent à une entreprise qui fait tous pour que les jouers ne puissent pas communiquer entre eux de leurs expérience de jeux.
Donner de l'argent à une entreprise qui reçoit des milliers de plaintes pour des excroqueries sur les achats d'articles VIRTUELS sur leurs jeux.
Donner de l'argent dans un jeux alors que lorsque l'on sait jouer, on peut trés vite amasser des piéces d'or et des gemmes gratuitement.
Continuez à donner de l'argent à cette entreprise alors des mathématiciens diplomés ont donner la preuve que la distribution des cartes lors d'une partie ne respecte pas les régles élémentaires de probabilité.
Donc si aprés la lecture de ces quelques faits avérés et dénoncer par un nombre toujours plus grandissant de joueurs, vous vous sentez pas ridicule, c'est que même le bon dieu ne peut plus rien faire pour vous, la médiocrité intellectuelle que vous représentez est insurmontable.
Un adage dit "le ridicule ne tue pas" et ce jeux en est le parfait exemple car les comportements des joueurs autant que de l'entreprise qui exploite cette liscence font preuve d'un ridicule qui dépasse de loin l'entendement:
Donner de l'argent à une entreprise qui fait croire à ces joueurs qu'ils savent jouer alors que ces mêmes joueurs sont incapable de se rendrent compte que le tirage de carte est complétement truqué.
Donner de l'argent à une entreprise qui entretient un forum de discussion avec l'argent des joueurs sans jamais répondre à la moindre question.
Donner de l'argent à une…
1 vote -
BUG: Garnet Princess of Alexandria Counter Glitch (Brawl)
When playing Garnet Princess of Alexandria in Brawl, when I take a lore counter off a Saga to give her a +1/+1 counter, the game bugs up and becomes unplayable. First, a line of counters can be seen across the screen (as you can see in the screenshot), then any other card that is played gets permanently put on the right-hand side of the screen and won't go away, and then the game starts lagging and freezing up. I played 3 games in a row and it happened in each game. I'm playing on PC.
1 vote -
Qu'est ce que vous comprenez pas chez WoC?
ça fait 4 ans que je joue sur votre version en ligne de Magic sans vous donnez le moindre petit dollar mais vous continuez à me faire perdre des parties pendant 72 heures d'affilées en truquant la pioche ou en faisant en sorte que la matchmaking m'oppose un joueur avec le deck parfait pour contrer n'importe lequel des decks que j'utilise.
Tous ça pour espérer créer de la frustration chez moi en pensant que je vais vous donner quelque dollars???
En quatre année de jeux j'ai ammaser assez de piéce d'or et de gemmes gratuitement pour pouvoir drafter n'importe quelles cartes et deck de chaque nouvelle extension et m'offrir GRATUITEMENT des pass de maîtrise, donc ça sert à rien de ma pourrir le jeux comme vous le faites, c'est trop tard....
Je vais continuer à jouer gratuitement et pourrir l'expérience de jeux de chaque joueur que je rencontre pour les dégouter de vous donner de l'argent, mais cela ne tient qu'à vous de rendre cette version en ligne aussi distrayant que le jeux en IRL pour que les joueurs payent, quand on est un joueur invétéré, on donne de l'argent au jeux de qualité, pas à des jeux ou l'on voit trés bien qu'il est fait pour extorquer de l'argent à ses clients.
ça fait 4 ans que je joue sur votre version en ligne de Magic sans vous donnez le moindre petit dollar mais vous continuez à me faire perdre des parties pendant 72 heures d'affilées en truquant la pioche ou en faisant en sorte que la matchmaking m'oppose un joueur avec le deck parfait pour contrer n'importe lequel des decks que j'utilise.
Tous ça pour espérer créer de la frustration chez moi en pensant que je vais vous donner quelque dollars???
En quatre année de jeux j'ai ammaser assez de piéce d'or et de gemmes gratuitement pour pouvoir drafter n'importe quelles…
1 vote -
Inaccurate Set Collection
Set collection says I have one copy of all commons, uncommons, rares, and mythics (and as you can see I've opened probably 100 packs), but it also says I'm missing a land. When I view my collection I see that I have no copies of
Escape Tunnel.(1) Why would I have zero copies of that particular card?
(2) Why is it not listed as a "missing" common in the set of commons?It seems the only way to complete TMNT would be to craft four copies, but that doesn't line up with my understanding of how this should work.
Set collection says I have one copy of all commons, uncommons, rares, and mythics (and as you can see I've opened probably 100 packs), but it also says I'm missing a land. When I view my collection I see that I have no copies of
Escape Tunnel.(1) Why would I have zero copies of that particular card?
(2) Why is it not listed as a "missing" common in the set of commons?It seems the only way to complete TMNT would be to craft four copies, but that doesn't line up with my understanding of how this should…
1 vote -
Valgavoth Ward Bug
Valgavoth's ward seems to not be working. easily removed atm.
1 vote -
Pass Turn Button Placement for Mobile/Tablet
The Pass Turn button overlaps the position of cards on certain mobile/tablet devices, this can cause the player to inadvertently press the button as they play a card that overlaps w/ that button on the far right of their hand - which leads to the frustrating experience of playing a card and passing the turn w/o finishing their line of play. Often this is game-deciding as it's a loss of tempo and extremely upsetting to experience (as the player is not at fault, the game read the touch on the grab of the card as a press on the button).
A recommendation is to move the pass turn button above the phase stop/progress icons and add a small buffer so the area of input doesn't overlap w/ other elements
The Pass Turn button overlaps the position of cards on certain mobile/tablet devices, this can cause the player to inadvertently press the button as they play a card that overlaps w/ that button on the far right of their hand - which leads to the frustrating experience of playing a card and passing the turn w/o finishing their line of play. Often this is game-deciding as it's a loss of tempo and extremely upsetting to experience (as the player is not at fault, the game read the touch on the grab of the card as a press on the button).
…
1 vote
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