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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28849 results found

  1. Sparky freezes

    Bug since last extension went on and while playing direct match with Sparky. If you're playing a deck including "Brideciel allègre" (in french) Sparky is unable to play instants that would involve a mana cost adjustment and the game freezes. All we can do to resolve this is to leave the game.

    35 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  2. Incorrect game loss

    I was facing a player in ranked historic. They played Approach of the second Sun and I countered it. When they played it again it won the game, the first cast should not have triggered as it was COUNTERED.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. jaspera sentinel can't tap untapped creature at my will

    i can't add mana at will with jaspera sentil this lead to losing a turn in some circumstance, like turn 1 jaspera and turn two magda to cast kinnan, i can't tap magda to create the treasure, the game skip the initial phase and go straight to the attack phase

    3 votes

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  4. Priest of the Haunted Edge

    There's an error on the portuguese translation where the card says "X/X" instead of "-X/-X". Is it possible to fix it? Thanks!

    4 votes

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  5. Kaya's Ghostform Counters not preventing Heartless Act destruction option.

    Bug:

    Creatures with a Ghostform Counter on them can still be destroyed by Heartless Act, despite Heartless act reading "destroy target creature with no Counters."

    Steps to replicate:

    Cast a creature spell, allow that creature to resolve
    Cast Kaya the Inexeroable
    Use Kaya's +1 ability to give the creature a Ghostform counter
    Cast Heartless act on the creature. Note that both options are selectable, despite the creature having a counter.

    I have seen another report in which someone reports that creatures that have the ghostform counter removed still have the ability to return to hand on death/exile and spawn a…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. This Whole Game is a bug

    This game is trash you people should be ashamed of yourselves there is no reason for this pathetic excuse of a game to be rigged yet it is. Until you change it I'm uninstalling because as of now it's a complete waste of my time.

    5 votes

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  7. MTGArena - Completion of daily quests locks me out of gaining credit for daily and weekly wins

    Ever since the update of MTGArena April 15 2021, ​completion of a daily quest locks me out of gaining credit for daily and weekly wins. I will not spend any more REAL money purchasing battle passes or boosters till this is fixed. Daily wins are more important than daily quests. The daily quests will become the goal of what NOT to accomplish in order to achieve all my daily wins. If WotC did this on purpose WotC really didn't think this through...fix it now or loose lots of money on Mtg arena till it's fixed

    1 vote

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  8. pause on defeat screen in best of 3

    I was in Ranked Best of 3 queue for standard. When I conceded game 1 to go to side board. I was taken to the "defeat screen". I was unable to proceed from there and had to close the client.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Orah, Skyclave Hierophant DID NOT ACTIVATE WHEN KILLED

    I played Orah on my next turn after my opponent wiped my field with Ugin the Spirit Dragon (so my graveyard was full of creatures with cmc 3 or less). My opponent then dealt 3 damage to my Orah, but when Orah died, Nothing Happened. Seems like Ugin The Spirit Dragon has been causing tons of issues lately

    9 votes

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  10. Firja's Retribution did still apply after Banishing Light

    After playing out Firja's Restribution the opponent Banishing Lighted it on their turn. After passing the turn to me I played a Starnheim Unleashed for 3 Angels. Next turn opponent - then my turn again. I attack with all my Angels and they deal damage as if Lore Counter III would be activated with double strike - the saga still remaining exiled with Banishing Light by the opponent.

    2 votes

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  11. Deck building count

    My deck is showing that I am running 4 Saw it Coming but only registers 2 of them. Even if I take two of them out it still registers that there are two remaining, and my count will be at 58/60; Although I am unable to take out the remaining Saw it Comings.

    3 votes

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  12. Fixing mutate decks.

    Cost 2 creature; Whenever this creature mutates, until the end of your next turn, it gains indestructible and Ward 3, spells that target this creature can't be countered unless opponent pays 2.

    1 vote

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  13. Counter target spell Instant cards doesent counter targeted spell

    I was playing Ranked with my deck All Blue and in two ocations my cards that counter spells didnt counter at all. More over they trigger oddly: there were instants, and when i play them, they make me target the spell (that never happen before) and when i oddly target the image of the card that was visually blocked by my card and the legend <Are you sure you whant to target xx with xx?> (that never happen before) and i click YES; The spell was not countered that way and enters play and resolves. The cards i encounter this…

    46 votes

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    24 comments  ·  Gameplay  ·  Admin →
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  14. Cant attack when other player has a planeswalker

    On Android plattform, every time the other player puts a planeswalker on game, it is impossible for me to attack. I have lost severla matches and fell on ranking because of that. please. fix it ASAP!!!

    2 votes

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  15. Cant change my Name to Hebrew even if i want as i see how much Asian letters are possible.

    Hello,

    i whould like to change my Name to Hebrew as in my Usual Idea.
    Or maybe done a New Account.
    But this isnt possible, i dont checked Arabic but it could be because it got written in Reverse its same Issue with that.
    So please implement the Hebrew Alphabet with a Copy paste, possibility that actually reverse the Text.

    (Asian Signs and Letters are possible and also i saw Russian)

    So it whould be no loss for you to get a Step into Middle East Marketing and more Name Diversity.

    2 votes

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  16. Dramatic finale doesn't work with nightmare shepard as intended

    When a creature dies, both the inkling and nightmare variant are created. But the nightmare isn't given the +1/1 counter. I'm just hoping this can be fixed.

    2 votes

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  17. Provide stats through account or resend email

    I missed the KHM stats email ad I didn't realise I wasn't opted in through my Wizards account. These stats are really interesting, so I would love to have them! Can the email be resent? Or, even better, such stats be available either directly on Arena or through your Wizatds account?

    2 votes

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  18. timer

    My Nissa of Shadowed thoughts bugged when targeting a land. It wouldn't allow me to target anything but did again after my timer ran out. After I successfully untapped a land the games times stopped working. It kept giving me priority when it shouldn't and my opponents timer wouldn't work. The game completely froze after playing a land off scale the heights. eventually my timer ran out.

    10 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. Recommendation for Purchasing packs with gold

    The current method of purchasing packs using gold is cumbersome. For each pack purchased you must click the "purchase using gold" option, then click cancel or 1,000 coins then click again on claim. This means if I want to purchase 10 packs i have to click 30 times.
    I would suggest a drop down menu that allows you to select the number of packs you wish to purchase, then click on the amount as before only it would be for the total (i.e. 10 packs , 10,000 gold) then click on clam. I would also suggest eliminating the "claim" radial…

    4 votes

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  20. El juego se bloquea y se cierra a media partida y es imposible entrar hasta que se ha perdido la partida.

    El juego se bloquea y se cierra en partida y es imposible entrar hasta que se ha perdido la partida. Soy nuevo y he perdido todo mi oro en el draft el cual estoy perdiendo porque se me cierra el juego y no puedo reconectar, al intentar abrirlo de vuelve a cerrar....
    En el draft me ha pasado al empezar la partida, llevábamos 4 rondas .
    Otras veces me ha pasado al final de la partida.

    18 votes

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