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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1866 results found

  1. Aetherspark attackable by mobilize tokens when attached

    Just played a match where my opponent was able to target the Aetherspark while attached to a creature with attacks.

    8 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  2. Multiple Triggered abilities stack order is not chose by player

    Wherever I play any ability which triggers in "Whenever you attach" and/or "Whenever this creature attacks" I can't chose the order I want to put them on the stack and so I can't use the correct combination of effects.

    It should be possibile to decide triggered abilities order as written in the rule book by APNAP:

    1.   Give us the steps to reproduce the bug:
       1.1 - play anything with mobilize and something that triggers whenevber a creature attacks         or a player attacks
       1.2 - attack
      
    2.   Note which platform you’re using (PC, Steam, Mac, Android, or iOS):
      - PC -> Steam
    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. unable to scream

    1) Eu encantei Titania, Protetora de Argoth com Incapaz de Gritar e passei o turno;
    2) O oponente encantou Titania com Nantuko do Coração Primaveril;
    3) Sacrificou uma fetch land e a habilidade de Titania desencadeou como se não estivesse encatada com Incapaz de Gritar;
    4) Em seguita, tanto Titania quanto Incapaz de Gritar foram parar nos cemitérios dos seus respectivos donos;
    5) Ele sacrificou mais uma fetch land e conseguiu desencadear a habilidade de Titania do cemitério, aparentemente.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Not allowing instant speed

    During gameplay, I was unable to cast tailswipe at instant speed during my turn or opponents. I had mana available and no other cards were preventing instant speed spells.

    23 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  5. Etali, primal conqueror bug

    Etali, Primal Conqueror is bugged.

    His ability resolves, each player exiles cards from their library. Then text appears saying “Cast any number of cards…”, but the only option is the orange button saying Resolve. When you click it, nothing happens - the castable cards stay in exile.

    37 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  6. 2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. light wheel enhancement

    during a paid event i was unable to cast light wheel enhancements from my grave yard after getting max speed.
    i believe i lost the match as i was unable to use its features

    10 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  8. Bug: Unable to join active game on reconnect

    On any platform (both android, ios, windows, macos) when there is intermittent connection (disconnect-reconnect network) the game is successfully reconnected but it doesn't join to an ongoing match.

    As a temporary solution, client restart is required to rejoin the match. Also this is causing a time loss. Showing animation and pre-game screen uses up wait time, often resulting in lost turn. Failing to rejoin on time loses the match.

    The issue can be replicated by joining a game, disconnecting-reconnecting the network cable on pc or disabling/enabling WAN on router for mobile devices. When the device is reconnected, game reconnects but…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Alchemy and Historic

    Is this a bad joke? Surely you can’t be this incompetent. Adding nerfed cards that are BALANCED FOR STANDARD to historic is idiotic. Also, literally no one asked for Alchemy what a waste of resources. Where is Pioneer, 4 player brawl, Modern or the myriad of other formats people actually want to play?! Will you be providing gem refunds for all the historic decks I built or should I just chargeback?

    214 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  10. Some sounds are missing after latest download

    After downloading the latest data this morning, in the menu or whenever I play a match, most of the SFX sounds are missing. This includes; navigating the main menu, placing cards, destroying cards, applying enchantments and damage when attacking either a card on the battlefield or a player.

    32 votes

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    11 comments  ·  Gameplay  ·  Admin →
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  11. Bug

    The white enchantment card Overwhelming Splendor when brought back into play into the battlefield will target the player automatically and not the opponent. Meaning that the player who uses the card in this fashion will have the negative effects of the card.

    How to reproduce. Use Overwhelming Splendor, card upon play requires an opponent to be selected. Select opponent. Opponent then uses a card to destroy Overwhelming Splendor requiring it to be placed into the graveyard of the player. The player then uses a card such as Brilliant Restoration which brings Overwhelming Splendor back onto the battlefield under the …

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. unable to use full sideboard

    it says no more than 15 cards can't be in your sideboard. but I have only 15 cards in the sideboard

    2 votes

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  13. Message Asset error detected

    Hello

    From last tuesday I've got the following looped message "Asset error detected, Arena will relaunch to verify asset contents". MTGA Mac version. Unable to log & play. Could you please fix this bug ?

    26 votes

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  14. Alchemy decks are invalid in Bot Match

    New Alchemy deck with new Omnath and Goldspan. Go to a bot match to try it out, deck is invalid. Mouse over deck, says "invalid cards: 0"
    Unable to play the deck against Sparky.

    30 votes

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    4 comments  ·  Events  ·  Admin →
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  15. 7 votes

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  16. Foundations Decks have missing cards

    I just updated the game today and got the New Player Decks on my Inbox, but I didn't get all the copies of the cards on the decks and as such some have missing cards. For example the Path of Power deck is missing Temple of Abandon

    29 votes

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  17. sideboard

    Unable to sideboard at all despite not reconnecting or disconnecting. Unable to add cards to my deck. This is ridiculous that it has been happening since bloomburrow and not addressed. This occurs on iOS and Windows.

    9 votes

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  18. Sportsmanship and leaving a losing game by timing out

    Once it is apparent that a game is hopeless for one player, most players are civil and either concede, or quickly play through their turns to bring the game to an end.

    But, I've experienced enough players that just walk away from their computer and let the game finish by timing out, that I've taken the time to write this note.

    It is an awful game play experience watching the opponent's timer count down for 3+ minutes. Particularly when it is obvious they are not looking at how they could win (checking card text, looking the graveyards,…

    34 votes

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  19. Blocking players

    Please make it to where we can block recent players some people are sore losers and just exit the game when they realize they can't win. Then you have to wait for all of their time outs to expire before winning this has happened to me numerous times even with the same players I just want to Block them so I never have to play them again.

    23 votes

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  20. Draft loss bug

    Twice I have experienced a bug where I was given a loss during a draft when I should not have. First during a premier draft I lost a match and it gave me two losses instead of just one. Second during a quick draft I was given a loss after winning a match. Very frustrating as it cut both those drafts short for me which is a loss of valuable resources as a player

    840 votes

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    80 comments  ·  Events  ·  Admin →
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