MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1350 results found
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Phoenix of Ash bug?
Hello! I think I had everything to play this card for it's scape cost, but during 3 turns it was impossible to play it. It just doesn't activated to play it. I share here screenshot of this case. I was playin on windows 10. Can you chek this please? Thanks.
1 vote -
ctrl button crashes game
Pressing ctrl during a match causes the client to freeze and crash. It crashed three times in a single game for me.
2 votes -
voice of victory stop game
Note: This English report was generated with the assistance of Gemini (AI).
Bug Report: Game Freeze during End Step Trigger with Mazemind Tome
Summary:
The game becomes unresponsive and freezes during the opponent's End Step when a stop is set on my Upkeep while specific cards are on the battlefield.
Steps to Reproduce:
Opponent has [Voice of Victory] on the battlefield.
I have Mazemind Tome on the battlefield.
I set a manual stop on my own Upkeep phase.
Opponent proceeds to their End Step, and [Voice of Victory] triggers.
The game freezes immediately, and I am unable to take any…2 votes -
Bug in Premier Alchemy Draft
Yesterday around 23:30 I was in a Premier Alchemy Lorwyn Draft, and after the 9 pick of the first pack, the card pool stopped displaying cards, but I could see the pack rotation in the wheel menu. After this what I ended up with, was a set of cards picked automatically that I had no way of knowing. I'm running in a Windows PC.
1 vote -
Bug with sealed draft gems/packs
I’m having issues with receiving gems/packs after wins for sealed avatar event. I’ve gotten 3 wins so I should have won multiple packs and gems but haven’t. This is for IOS
4 votes -
Yeah, my snakeskin veil was sitting in my hand and completely useless as i was not given the trigger option to use it. In short, I lost
Opponent played Aang targeting my 7/7 Moonshadow. Snakeskin Veil sitting in my hand. Never given the option to cast it. Lost due to a bug that didn't allow me to play a key protection card. Sick of all the bugs in this game.
1 vote -
Kicked out of a Game in progress
Last Night during TNT premier Draft, i was literally kicked out of a game i was winning ( i was more than 20 points ahead and my opponent had 2 points). Unfortunately, I don’t have any screenshots because it all happened very quickly. I was leading 4-2, but this JOKE was counted as a defeat.
2 votes -
Cube draft issues with tamiyo and thran physician
During my cube draft I casted out Tamiyo and he came in tapped due to a function my opponent had. When I casted Ancestral Recall, Tamiyo did not flip. This action actually cost me the win. I’d have gone at least 5-3 instead of 4-3 (maybe more who knows!?) When I used Thran Physician proliferating ability, it did not give me the option to add an oil counter to archfiend of dross. This did not cause me to lose luckily. When targeting myself using Ancestral Recall, it usually takes many attempts to target me, and it’s very frustrating when your…
1 vote -
Non Stylized Card Art Bug
Version: 2026.55.10.11072.1228610
Affected Platforms: Desktop and MobileDuring the last few updates (Avatar Set and now Lorwyn) stylized card art (motion) is not showing correctly for tokens or for the main art on the cards (Beastie changes back to the default style as well)
This is just an example of what I captured
1 vote -
Ratadrabik and Boromir
When Boromir sacs himself using his ability with Ratadrabik on the board, a token copy is made but it is still legendary (it is supposed to make a non legendary copy to prevent shenanigans). This bug means that all your creatures will always have indestructible unless Ratadrabik is exiled or brought to 0 health with -X/-X effects. This also means tier 4 ringbearer at will. Seems like there’s other bugs with Ratadrabik that need fixing as well.
2 votes -
Unable to challenge with a companion
I am unable to play games against friends during challenge matches with a companion in the companion zone. It gets stuck on the loading screen. I do friendly challenges a lot and this is something that’s happened in this specific situation for the last 2 weeks at least
3 votes -
6 votes
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server issue?
weird stuff is happening today. i boot the game fine, though the "connecting to the server" with the spinning loading icon did take a bit longer than usual, but i either cant find a match, or the 2 times i did it doesnt progress correctly. first of said 2 games I was on the play and got my opening hand, chose to keep, and when the clock ran down for opponent, the game crashed. second game it didnt even load any hands and this time the timer ran all the way down and nothing happened. tried to concede and nothing…
18 votes -
Sideboarding particular card into deck not possible in Standard BO3 Historic
During a BO3 Historic game (2/3), I was unable to add certain cards (2 types) to my deck during sideboarding. I could add or remove other cards, however.
1 vote -
TIMEOUT GEMS LOST
Unable to log in. Authentication failed. Timeout during a draft.
The game has now restarted, but the match is not in progress, and both the Gems and prizes won are unclaimed!
LOST GEMS?1 vote -
Premier Draft
Good morning,
while I was playing a Premier Draft match, the game crashed and kicked me out, and I wasn’t able to log back in. This has happened multiple times across different drafts.
I would therefore kindly request a gem refund.Another issue is that when I launch Arena, or whenever I go to the home page, that glowing orb that talks (I believe it’s called Spark) keeps repeating the same line over and over again. This is very annoying and has been happening for a very long time. Thank you.
2 votes -
Bug: Edits to deck weren't there on starting next match in sealed event
In the Arena Direct Lorwyn Ecliped play booster box sealed event, I made a change to my deck after the second game, swapping out Glen Elendra's Answer for a Gallant Fowlknight. I clicked done and went into my next match, but I noticed these strange things about the next match:
- It had a different background and different music to the normal Lorwyn Eclipsed match arena
- My deck changes hadn't been applied, so I was stuck in that match with the old version of my deck (which I noticed immediately because the Glen Elendra's Answer that I'd subbed out was in…
2 votes -
Bugged Out
I've had another similar bug happen - this time when my opponent attacked I tried to cast a Giantfall targeting Pummeler for Hire and it wouldnt let me select that target or any other target.
Next turn, for science I tried to target the pummeler for hire again with giantfall and it bugged out not letting me select it as a target or do anything else.
In all of these bugs I have targeted a pummeler for hire.
2 votes -
Omniscience Draft never starts
Playing on PC, whenever I initiate a game in omniscience draft, I am paired against someone... and then there is eventually a timer that goes down to nothing without me having been given an opportunity to do anything like accept my hand, let alone take a turn.
It is my opponents timer (I think), but it does not result in a draw or victory for me, just stays in that state until I eventually close the game. When I reopen it, there is no loss or win for me, and the same thing happens the next time.3 votes -
Cloud, Planet's Champion is not doing double strike despite being equipped (Brawl)
During brawl gameplay, on multiple occasions versus different opponents, Cloud, Planet's Champion didn't trigger double strike despite having one or more equipments attached. Not sure how to procede
2 votes
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