MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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824 results found
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Just Got Killed By an Infinite Loop (Starscape Cleric and Bloodthirsty Conquerer)
See screenshots. These two cards created an infinite, unbreakable loop and I was forced to watch as all 50-odd of my hp drained away 1 at a time to the other player's hp, unable to exit the game much less regain priority. It was great, I loved it. /sarcasm
15 votes -
Can’t craft Tarkir Dragonstorm Precons
I’m unable to craft the Tarkir Dragonstorm Precon commander cards in Arena. Why would these cards show at all if we can’t get them with wildcards?
8 votes -
CPU keeps enchanting the same creature
In the color challenge, playing as the blue deck against the white deck, the CPU keeps enchanting the same creature I control with multiple copies of Knight's Pledge, then multiple copies of pacifism, which is redundant since they could have enchanted another one of my creatures with the extra Pacifism. This is either a bug or very poor decision-making on the CPU's part.
1 vote -
Game Crashes when selecting (Store, Events, Opening Boosters etc.) after update.
When I use something other than playing a regular game, (like an event, shop, or changing a daily challenge), the game freezes and only a reboot is effective to get back into the game... This is since the last update...
Hello, it's sad but the bug persists.
Point 1 - DONE, (Enable detailed logs in the game client → gear icon → Account → check the detailed logs box)
Point 2 - I can't copy the problem since the game freezes as soon as I do what I told you in the previous message, but I'm sending you my…76 votes -
unable to target permanents covered by stack image.
Was playing a Duskmoor draft. I had two doors in play, put side by side on the right hand of the screen. Attempted to cast a spell requiring sacrificing an enchantment as part of the casting cost. With the unresolved spell showing on the stack, the door I intended to sacrifice was covered and UNSELECTABLE, no hightlighted arrow, no result from repeated clicking all around the area, and could not move the image of the stack from its position. Attempted multiple times till the timer ran out.
2 votes -
boiling rock rioter unable to cast allies it has exiled
When in a sealed event with the new avatar set I played Boiling Rock Rioter. I used his ability several times to exile Ally creature cards from my opponents graveyard including Appa steadfast guardian and Poxbearers. I was playing white and black and had the lands necessary to cast some of these ally spells however when I attached with the rioter the trigger went on the stack and then I was not given an option or window to cast said spells. Am I missing something?
5 votes -
Unable to add Arena Anthology cards to decks.
Trying to add mother of runes to my White Brawl deck but it is not visible from the deck build screen. Only the collection manager.
Tested with timeless too and I cannot add the new cards to decks.2 votes -
Crash on +1/+1 Counter
When playing on the mobile app on my Google Pixel 7 Pro using Android 16.
Anytime a +1/+1 Counter is added to my creatures the app instantly crashes. It does not happen when my opponent adds a +1/+1 Counter to their creatures. I've tried multiple decks to see if it was Creature or Color specific. It happens to all.
This was found while playing the White deck Color challenge, but as mentioned happens with any +1/+1 counter I place on my creatures through any method.
This started occurring after an update this week.
No Workaround found.
1 vote -
Kicked while playing premium draft
I was playing draft, the game freezed and kicked me off the game saying that I’m unable to login..
6 votes -
CANT CAST INSTANTS
CANT CAST INSTANTS
I HAVE MANA TO CAST MYSTICAL DISPUTE AND CANT CAST, ONLY OPTION IS TO ALLOW MY OPPONENT TO RESOLVE ASHIOK
NEXT GAME AGAINST DIFFERENT OPPONENT, I HAVE MANA TO CAST NEGATE IN RESPONSE TO OPPONENTS ABSORB, ONLY OPTION IS TO ALLOW OPPONENTS SPELL TO RESOLVE
BOTH CASES I HAD PRIORITY TO RESPOND, TRIED TO CAST INSTANT SPELLS WITH ENOUGH MANA AGAINST NON-CREATURE SPELLS, SHUT DOWN AND UNABLE TO CAST.
ALL OTHER SPELLS I CAN CAST BY MOUSE CLICK AND DRAG TO PLAYING FIELD AND RELEASING, INSTANT COUNTER SPELLS WOULD NOT ALLOW IT
51 votes -
Tinybones, Bauble Burglerer bug
In the current midweek magic event, Tinybones, Bauble Burglerer does not work as it is supposed to. Cards in exile with stash counters on them can not have mana spent on them as though it were mana of any color, despite the card reading "During your turn, you may play cards you don't own with stash counters on them from exile, and mana of any type can be spent to cast those spells."
24 votes -
Lightwheel Enhancements
Same as everyone else here I drafted Lightwheel Enhancements in my hard earned draft and then was unable to cast it from the graveyard even though I had max speed. I pack one pick oned a brightglass gearhulk and basically had to draft Lightwheel Enhancements. Can I just get a draft token or something to compensate losing multiple with max speed and Lightwheel Enhancements in the graveyard, unable to be cast due to a bug.
7 votes -
stuck in loading assets/localised database
BUG: Game won't load
early morning 08:13 edt
unable to retrieve asset minifest, error received, attempted reloads failed
loop encounteredsince then I uninstalled/reinstalled and reattempted
just now 03:50 edt
unable to properly initialize localisation database
no error/reload prompt appeared, gave up after 10 minutes5 votes -
timer active while triggers resolve
To reproduce: put lots of triggers onto the stack, eg by playing a Scute Swarm deck, do so while the timeout cord is showing to see full effect
Results (on PC): My timer keeps running while the triggers resolve, if it runs out, I automatically pass to combat/the turn/etc when all triggers have resolved.
Expected results: my timer does not countdown while triggers are resolving because I am unable to take any actions.
EDIT: this is much less of an issue on my new computer, as triggers resolve much faster than they did on my old laptop.41 votes -
Timeout on login
Unable to login into MtGA due to "failed authentication: timeout". Internet is good and working on other devices. I am trying to login mobile on android. Has been off and on all day.
8 votes -
bug "network error unable to join queue please try later "message
This message keeps appearing I can play the game as normal. I tried reinstallation but it didn't fix the problem.
3 votes -
unable to block with phantom train
New card from FF set - Phantom Train! Its an vehicle with basically: crew, sacrifice a creature
I attempted to crew it in the declare attackers step by turning on full control, paying the sacrifice cost, but it would not let me block the attack, even though the creature was on the field BEFORE i clicked move to blockers.
3 votes -
Starter Deck Dual and Formats- Bug
I have completed all the deck challenges in the MTG ARENA Starter Deck Duel, but after the recent update this tutorial is stuck in the "resume" status on my home screen. There is nothing to resume, because the whole challenge is completed (already have all 10 decks), and therefore this flag will not clear.
In addition, I am not being able to access the others events and/or formats to play, like historic, draft, etc.
Sincerely7 votes -
Network Error Unable to Join Queue
Why am I getting this error constantly before every game? It came with an update on mid FF.
How do I get this fixed?
1 vote -
Unable to purchase anything with money
Any time I try to buy anything that costs money (gems, wildcards, etc), clicking the price to purchase the item causes "Waiting for Server" to appear and it hangs like that and never times out or resolves. Ideally being able to purchase things would be nice, but at the very least, could you make it so the Waiting For Server message times out or has a cancel button or something?
1 vote
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