MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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828 results found
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Product suggestion
After the update. There is no longer an option to change the format of an existing deck.
Example, I want to change the existing deck from "Brawl" to "standard" and make some changes.
Last time, there is a drop down menu which will show all formats, now its blocked and unclickable.
Please check and debug. Thank you.
3 votes -
I am using PC for MTG. My companions do not generate as choices when I am trying to choose one for a deck I'm building
I am using PC for Arena. When trying to choose a companion for my decks, my companions are not generating for my choices anymore.
3 votes -
Unable to purchase 20,000 Gem Pack
I am getting a “duplicate” error message whenever I try to purchase the 20,000 Gem or 40,000 Gem pack. This only happens for these specific packs. Is there a limit of how many times this pack is purchasable?
This is on Android OS, tried using 2 different devices (Samsung Tab S7 and Moto Razer Ultra.
1 vote -
Mythic wild card consumed with no card given
Used mythic wild card to add mythic card to my deck using the "complete deck" feature that automatically uses wild cards you have to get the cards you dont have in deck.
My mythic wildcard was used but no card was added.
I had one copy of the card but a second was not added.I would like my card or wildcard back please.
2 votes -
Rematch
I can’t believe I don’t see the suggestion anywhere else, but there should definitely be a way to initiate a rematch. Especially in ranked. Two people can have a really good game or a game where one deck just doesn’t function correctly and could genuinely benefit from just being able to play one again. It’s totally different from the pressure of a best of three series. This is I had a random encounter with this guy who had an amazing deck, and I Want To duel him one more time with the same or even a different deck.
3 votes -
Poison Counter Decks
Poison counter decks should be nerfed! Those who set up their decks for poison counter wins, just cannot be beat unless you either setup your whole deck, specifically just to counter them, or you just get lucky with your card draw while your opponent gets unlucky. Which entirely defeats the point of a so called strategy game! At least add something like "Leeches" to Arena! Even if it doesn't remove counters! Just something that can be used to allow you 1 to 2 rounds of tempo!
It's like there just are no good answers to poison counters…
1 vote -
Auto-Stops do not account for Don & Raph Hard science's mana reduction.
I was unable to stop after attacking with Don and Raph's Hard science even though I had an instant I could cast with it's cost resduction ability.
6 votes -
Unexpected loss when doing thassa's oracle - tainted pact combo
played Thassa's Oracle in my fourth game of the brawl metagame challenge. In response to the trigger I played Tainted Pact. Since I had 60+ cards remaining in my deck, I let the rope die and it automatically declines every card and sends my deck to zero. Opponent had only red mana and no counterspells in their hand (I checked with duress). Suddenly, in process of declining cards, the game said I lost. I don't know what happened but I surely think I should've won the game.
2 votes -
lorwyn
Lorwyn Jump in „elves blight“ deck gives you 4 mountain lands, but you don‘t have any mountain spells (creatures, instants, sorcerys etc.) in the deck.
its almost impossible to win with 4 wrong mana
3 votes -
Force Import decks for when the cards don't exist
Force Import - often when importing a deck I find that MTGA doesn't have it. It would be nice if there was a way to 'force import', just import all the cards in the list and skip over the ones that don't work. Maybe provide a error panel like '5 cards failed to import: etc, etc". It could be a hotkey, like Ctrl+Shift Import or a setting.
2 votes -
The User Interface is degrading with each update!
It feels like every time I launch this game, no matter what platform it is on, The user interface has just gotten a little bit less functional.
First, the tutorial wisp began to show up every single time I returned to the Home screen. This happened in the Epic Launcher, and on Mobile, and on Steam.
Then a short while after that, I found that the menu for selecting my Deck Type in the builder is now hidden behind other parts of the menu and cannot be clicked...
Then a little while later, I found that I now also…
3 votes -
MTG Arena on Desktop not loading opponents
Whenever attempting to play in Standard, matching with an opponent was previously taking forever. Now when matched, the cards fail to load and you cannot concede the match to leave. Card numbers load as 999. After waiting a couple of minutes and failing to load the decks, the timer counts down for the player.
- Steps to reproduce: attempt to play a standard casual match, best of 1
- This is on a PC
- Match takes forever to find opponent and then fails to load the deck
- Should pop up hand for game to play or mulligan
- I've attached the log…
16 votes -
Cannot purchase rare wildcards
For a month now I have been unable to purchase rare wildcards. It says "you already purchased this item" and after you exit out, duplicate transaction
5 votes -
Companions Missing
Cannot change companions in new or existing decks
- Give us the steps to reproduce the bug
- access the player profile in the deck and choose to switch companions.
- Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
- iPhone 16 Pro Max iOS 26.2
- Enter the actual results you’re experiencing
- Companions unavailable/missing
- Enter the expected results of the feature
- Companions previously available to appear and be available to switch
- Add any relevant screenshots/videos
- screenshot added (IMG_1832.png)
- If you found a workaround, please add workaround steps.
- no workaround
10 votes - Give us the steps to reproduce the bug
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There's a bug with only being able to draw land. I have 15 lands in a 67 card deck and the last 16 games i played, i drew a land every sing
There's a serious bug. I can only draw land. I have 15 lands in a 67 card deck, and the last 16 games i played every single turn i draw land. theres not even that much land in my deck. Obvious bug. Cant win a ranked match because of the cheating. Also why is it that when you play ranked you will play every other rank than the one you are in? Again another obvious almost intentional flaw. Game is unplayable. Fix the junk
1 vote -
toph the first metalbender artifact bugs
when i played Toph i tried an equipment deck but equipment that was attached lost its tap for mana ability. since then when i play the deck now all equipment lost its tap add mana even if not equipped.
2 votes -
Not adding cards from the Lorwyn Eclipsed Jump In event to my collection
Many of the cards from the event deckl are not being added to my collection even though I added the deck.
3 votes -
Technical Issue → Client / UI
My MTGA account has a persistent Deck Builder UI corruption.
Companion selector is incomplete and deck format dropdown renders behind UI panels.
Issue persists across multiple computers and clean installs.
Please reset my account-side UI / preference state.2 votes -
toph the first metalbender artifact bugs
when i played Toph i tried an equipment deck but equipment that was attached lost its tap for mana ability. since then when i play the deck now all equipment lost its tap add mana even if not equipped.
3 votes -
Missing Companions
When trying to select a companion for individual decks the page is still blank, but they can still be viewed from the profile page.
4 votes
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