MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3282 results found
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Game crash in limited deckbuilding
steps to reproduce:
In draft deck building, try to add basic lands to the deck, then maximize deck again. this causes game ti crash. I'm unable to proceed, since this bug persists even after clearing game assets.platform: android
expectation: no crash
screenshot shows the state where the game froze
5 votes -
Bug with Momo - cost reduction not counted
When I'm playing momo, even though I'm supposed to have a cost reduction on the first flying non lemur creature spell I'm playing, it is never applying. I see the message "cost reduced to" while going on my card by it's the normal card cost...
1 vote -
overwhelming splendor
If it allows for mana abilities, then why can't I use the mana abilities on Book of the Exalted?
1 vote -
Frozen When slow WiFi, or opponent leaves?
I had a couple games frozen mid-play or match finding. Here’s a game frozen where it forced my concede.
7 votes -
Bug
When loading the game, text and images are not displaying properly. Text on cards is not legible, and important game info like life totals and planeswalker loyalty is covered by white boxes. This impacted my gameplay and led to me losing matches in my powered cube draft.
7 votes -
Freezing
The game freezes mid-match on my Pixel 3a making it unplayable because I'm getting dumped out of events with losses.
This only started with the latest update.
6 votes -
Request for Correction of the Korean Translation of “Disappear” (Ninja Turtle Keyword)
I am submitting this request regarding an issue in the Korean localization of keyword abilities.
The keyword “Vanishing” has previously been translated into Korean as “소실” However, the newly introduced keyword “Disappear” has also been translated as “소실” in the Korean version.
“Vanishing” and “Disappear” are distinct keyword abilities with different mechanics and rules meanings. Assigning the same Korean term to two separate keyword abilities creates unnecessary confusion for Korean-speaking players.
It makes it difficult to distinguish between the two abilities in gameplay, rules interpretation, and card interactions.
This is a terminology conflict in localization and should be corrected to maintain clarity and accuracy in the Korean version of the game.
I request that the Korean translation of “Disappear” be revised to a different term that clearly distinguishes it from “Vanishing”
I suggest “사라짐" or "사라지기" or "실종" as an alternative Korean translation to replace the current term “소실” (Disappear)
I am submitting this request regarding an issue in the Korean localization of keyword abilities.
The keyword “Vanishing” has previously been translated into Korean as “소실” However, the newly introduced keyword “Disappear” has also been translated as “소실” in the Korean version.
“Vanishing” and “Disappear” are distinct keyword abilities with different mechanics and rules meanings. Assigning the same Korean term to two separate keyword abilities creates unnecessary confusion for Korean-speaking players.
It makes it difficult to distinguish between the two abilities in gameplay, rules interpretation, and card interactions.
This is a terminology conflict in localization and should be corrected to…
7 votes -
Game hangs randomly on iPad (brand new and the latest iOS)
During gameplay the game hangs on my iPad.
There seems to be no predictable cause.
Sometimes during my turn on random steps, ans sometimes the other players turn.
A hard stop and start recovers quickly, but it is a pain.
Doesn’t happen at all on my iPhone.5 votes -
Freezing during match
My game didn't freeze per se, but I was locked into an eternal waiting cycle while waiting for an equipment to resolve. I had paid the mana needed via treasure token, and after the token sacrificed itself, I was stuck waiting for the "spell" to resolve. Both of my timeouts were used, and the game was stuck. This may have counted as a loss, and I hate that too as it screws up my record, not that it's great, but still, had this been a ranked match, this would ***** my elo. And the app wouldn't let me collect the log... -_-. I'm playing on android
My game didn't freeze per se, but I was locked into an eternal waiting cycle while waiting for an equipment to resolve. I had paid the mana needed via treasure token, and after the token sacrificed itself, I was stuck waiting for the "spell" to resolve. Both of my timeouts were used, and the game was stuck. This may have counted as a loss, and I hate that too as it screws up my record, not that it's great, but still, had this been a ranked match, this would ***** my elo. And the app wouldn't let me collect the…
7 votes -
Sparky for Brawl
PLEASE give us a Sparky we can practice our brawl decks with, is already brawl precons in the system let sparky play those.
6 votes -
Gameplay Issues After Update
Hi,
After the most recent update the game keeps freezing mid-match. I have done a reinstall, checked my wifi connection, checked my device (android os) for an update, and turned the device on and off. Nothing has seemed to fix the issue. I did not have this occur until today's (2/24/26) update.
7 votes -
Challenge system won't let me go to match
The new challenge system is great, but the system when challenging my friend sometimes won't let us enter a match and freezes. It happened sometimes when it first launched a few days ago, but has been happening more frequently since tonight
5 votes -
skip stack triggers
Opponent's tokens entering causing 2x soul warden to trigger 100+ times, with single copy of any of the following Leo/AjaniPM/EssenceChanneler/Aerith/VoiceOBlessed/etc on the battlefield causes technical loss for life gain deck. a single soul warden out against a scute swarm/elspeth deck is enough to lose, even if the next turn you're holding a board wipe. too many occurrences at this point. In top #500 constructed ranked play, losing just because I'm running a staple life gain card is silly.
Consolidate the stack [or] ask to stop/claim priority at last iteration or last 5 iterations, etc.
if the soul warden trigger comes up 150+ on the stack, block them into [10x] blocks, so instead of 150 individual triggers its 15, and doesnt waste everyone's time.The system is able to calc that 100 or more tokens entered simultaneously, but life gain is punished for opponents' actions.
Dozen or more complaints about this on this forum, has been like this since mtga's conception, this would not happen is paper magic, its not an infinite combo that can't be broken, just punishing players for no reason. total life can be calculated after first 10 triggers or more.
Opponent's tokens entering causing 2x soul warden to trigger 100+ times, with single copy of any of the following Leo/AjaniPM/EssenceChanneler/Aerith/VoiceOBlessed/etc on the battlefield causes technical loss for life gain deck. a single soul warden out against a scute swarm/elspeth deck is enough to lose, even if the next turn you're holding a board wipe. too many occurrences at this point. In top #500 constructed ranked play, losing just because I'm running a staple life gain card is silly.
Consolidate the stack [or] ask to stop/claim priority at last iteration or last 5 iterations, etc.
if the soul warden trigger comes…4 votes -
Daily quests are not appearing
I have completed tutorial, unlock starter decks and so on. But I have no daily quests available.
I'm missing a lot of rewards here.
@WizardsCan you, please, provide some support?
thx4 votes -
4X Rare Wildcard
4X Rare Wildcard Bundle Purchase Error. Attempting to purchase Rare Wildcards causes the following error: "Error. you already own this item. Store Error. Store Purchase Failed Duplicate Transaction"
6 votes -
Can't add card to deck building
I finally found my Raph's Jitte card in my collection. But I can't find it when I do my deck building. I used my wild cards on it but im still unsure how I can get it so I can add it to my deck.
4 votes -
daily quest not showing
FFs this is a regularly reported issue. I have been playing and no daily quests have popped up when the time runs out. I hate to go 0-100 on you, but the money I have spent on this game seems a waste. I either ask for a fix or a refund. Looking forward to your response. I buy a broken toaster, I return it.
5 votes -
The draw algorithm can't be this bad
Just another Premier draft where I go 0-3 where in each game I
- Go second every game
- Draw 3 of same land each turn for 3 draws in a 3 land deck
- Do not see a 1 or 2 cost card in the initial hand or 2 draws despite my deck being 25% of those cards
- Am forced to mulligan every game because I get all of the same land or 1 land or fewer.
Meanwhile my opponents always curve perfectly with 3+ land types. This exact thing has happened to me in 3 or 4 premier drafts in this set. Something is wrong.
Just another Premier draft where I go 0-3 where in each game I
- Go second every game
- Draw 3 of same land each turn for 3 draws in a 3 land deck
- Do not see a 1 or 2 cost card in the initial hand or 2 draws despite my deck being 25% of those cards
- Am forced to mulligan every game because I get all of the same land or 1 land or fewer.
Meanwhile my opponents always curve perfectly with 3+ land types. This exact thing has happened to me in 3 or 4 premier drafts in this…
7 votes -
BUG: Unable to cast Ajani's Response
While playing a game of Premier draft, I was unable to target my opponent's creature with my spell. See attached screen recording
2 votes -
Loss from nowhere
Hi, I am playing the qualifier event and I was at one loss and 3 wins untill I got a loss from nowhere.
4 votes
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