MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3754 results found
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Issue with shuffling and mulligan system in SoS
I played 4 drafts in the new expansion (for a total of 24 matches) and in none of them I managed to have an opening hand with more than 2 lands. I have performed mulligans each time I had only 2 lands in my opening hand or after the first mulligan (if I still had only 2 lands) and I was never able to have a hand with more than 2 lands in it, except for 2 times (and still not the 1st drawn hand).
I've been playing drafts for years, building decks always the same way, with 16-17 lands on 41-42 cards, and never had this issue, but with the new expansions it's literally impossible to have more than 2 lands in my opening hand.
There's clearly an issue with the shuffling system or the draw/mulligan system (if I'm not wrong the game draws 2 hands at the beginning and shows me the "best" one). I also noticed a lot of players are having issue with their lands (this makes me think that they might be impacted by the same problem as me).
Is it possible that there's a problem with the selection of the "best" hand that is shown to me at the beginning of the match?
Statistically speaking, it's nearly impossible that none of my starting hands ever had more than 2 lands.
I bought a 52€ pack of draft/sealed tokens to play, and I'm wasting all of them because of this bug.I played 4 drafts in the new expansion (for a total of 24 matches) and in none of them I managed to have an opening hand with more than 2 lands. I have performed mulligans each time I had only 2 lands in my opening hand or after the first mulligan (if I still had only 2 lands) and I was never able to have a hand with more than 2 lands in it, except for 2 times (and still not the 1st drawn hand).
I've been playing drafts for years, building decks always the same way, with 16-17 lands…1 vote -
Sparky stuck in a loop
I got Sparky stuck. I was testing a new deck against Sparky, used a Burst Lightning to remove one of its attacking creatures and blocked two more with the Molten-Core Maestros that grew from casting the Burst Lightning, and Sparky just hangs. The block arrows keep blinking, but the game won't advance. Log attached.
1 vote -
Issue targetting with Cost of Brilliance
When I cast Cost of Brilliance I first target a player which works fine. Then when I go to target a creature the game has issues allowing me to do so. I need to click a bunch of times to get it to recognize what I am trying to do. It likes some creatures more than others as well. I know this is not due to me overlooking something preventing targetting because I am able to eventually get the target right but often takes multiple rounds of cancelling and trying to cast again then clicking on my creature over and over to see if the target works before I can cast the spell.
When I cast Cost of Brilliance I first target a player which works fine. Then when I go to target a creature the game has issues allowing me to do so. I need to click a bunch of times to get it to recognize what I am trying to do. It likes some creatures more than others as well. I know this is not due to me overlooking something preventing targetting because I am able to eventually get the target right but often takes multiple rounds of cancelling and trying to cast again then clicking on my creature over and…
1 vote -
Crafting Cards with Wildcards
I used about 400+ uncommon and 200+ common wildcards to craft all commons and uncommons from the new strixhaven set. After i was done, I checked my profile for the set conpletion progress, but it still says, that 2 commons are not collected at all and that none of them are collected as playset. I then went back to my collection to find out, that some commons are still available to craft. Looks like the system messed it up?! My wildcards are gone though.
1 vote -
I can't receive my SOS pre-order
I purchased the SOS pre-order, but I still haven't received the pack yet.
6 votes -
I can't receive my SOS pre-order
I purchased the SOS pre-order, but I still haven't received the pack yet.
7 votes -
Card Targeting Error
Played in Midweek Magic: Jump In! Event for Secrets of Strixhaven release.
Opponent played Ascendant Dustspeaker, "At the beginning of combat on your turn exile up to one target card from a graveyard." Opponent targeted Infirmary Healer {1G} in my graveyard. In response I played Lorehold Charm selecting, "Return target artifact or creature card with mana value 2 or less from your graveyard to the battlefield." and choosing the Infirmary Healer in my graveyard. This failed and Infirmary Healer was exiled by Ascendant Dustspeaker. I don't exactly know how because I didn't expect this interaction to fail so I was not paying much attention.
Played in Midweek Magic: Jump In! Event for Secrets of Strixhaven release.
Opponent played Ascendant Dustspeaker, "At the beginning of combat on your turn exile up to one target card from a graveyard." Opponent targeted Infirmary Healer {1G} in my graveyard. In response I played Lorehold Charm selecting, "Return target artifact or creature card with mana value 2 or less from your graveyard to the battlefield." and choosing the Infirmary Healer in my graveyard. This failed and Infirmary Healer was exiled by Ascendant Dustspeaker. I don't exactly know how because I didn't expect this interaction to fail so I was…
1 vote -
Unable to set my pet
I have tried hard resetting my game, Deleting the app (I’m on iPhone), force retarting my phone, Resetting the client through the report a bug on the app, and I still can’t set my companion for any deck other than my default companion. I go into the deck stats and aesthetics screen when designing the deck, tap the companion select and I don’t even get an option for other companions that I have. How do I fix this?
1 vote -
Pc -1 error
I can't log in. It just says error code -1. Uninstalled numerous times. Restarted pc. Unplugged router for 10 minutes. Nothing works
1 vote -
Problems with gameplay
I am playing and when I apply an effect that allows me to look at or take a permanent from an opponent, it tells me to surveil instead.
1 vote -
ストリクスヘイヴンの秘密のプレリリースパックを購入しましたが、パック開封に表示されません。
ストリクスヘイヴンの秘密のプレリリースパックを購入しましたが、パック開封に表示されません。
購入画面の途中で画面が暗くなり、再度画面を表示しましたら、上記のようになりました。1 vote -
Transmogrant's Crown equipment
Equipping Transmogrant's Crown is impossible. it pulls up the equip cost selector but has Surveil and drag a card to the graveyard as the required option. The game stays stuck on this selection. You can cancel or select to equip at all. the play timer will kick on and eventually end your turn or the entire round.
4 votes -
Bug with "Fracture"
Hello! There's a bug in my game with "Fracture" I can't cast it
1 vote -
Paradigm and Conjure = doesnt work
Paradigm and conjure copies dont work like they should. When you get the conjured copy and cast it. it does not have the paradigm affect. It just disappears from the game.
1 vote -
Unable to rejoin draft
I went from a draft back to my home screen to make sure I had 4 crop rotations in my collection. When I went back to the premier draft page I had the start draft option again rather than the option to rejoin draft. The button took me to a draft where my sideboard contained the sideboard cards from draft 1. In the second draft I saw a sundown pass in the pack, wanted to check if I had 4 copies, the same issue occurred where rather than rejoining the draft in progress I only had the start draft button. I am once again pack 1 pick 1 with 4 cards in sideboard.
I got a deck validation error and after that the 4 additional cards were removed from sideboard.
I worry I ruined signaling for the two pods I left, and am left with a less interesting draft deck than drafts 1 or 2 were shaping up to be. Also, this could be exploited to always have great decks by restarting drafts when you brick forcing the people who were in your pod to deal with the autopicker throwing off signaling.
Please fix
I went from a draft back to my home screen to make sure I had 4 crop rotations in my collection. When I went back to the premier draft page I had the start draft option again rather than the option to rejoin draft. The button took me to a draft where my sideboard contained the sideboard cards from draft 1. In the second draft I saw a sundown pass in the pack, wanted to check if I had 4 copies, the same issue occurred where rather than rejoining the draft in progress I only had the start draft button.…
1 vote -
Not Getting My Secrets of Strixhaven Pre-Order
I spent over $50 on a pre-order and it never showed up on the packs page prior to the release that I had even bought anything. I thought maybe it was just something that didn't really matter and I would still get the 50 packs I pre-ordered. But nothing. I did not get my packs. Just to make sure that it still counted as I bought it even though my screen is still telling me to "get packs" with nothing else on it, I checked yesterday to see if it was still in the store and it wasn't. Meaning I should have gotten my packs.
I spent over $50 on a pre-order and it never showed up on the packs page prior to the release that I had even bought anything. I thought maybe it was just something that didn't really matter and I would still get the 50 packs I pre-ordered. But nothing. I did not get my packs. Just to make sure that it still counted as I bought it even though my screen is still telling me to "get packs" with nothing else on it, I checked yesterday to see if it was still in the store and it wasn't. Meaning I…
7 votes -
Not Earning Experience after update to Strikehaven
I am not gaining experience or gold after winning games post strikehaven update... I have the mastery pass which also has not been progressing.
I am using PC through Steam. I have tried restarting the game and logging in and out.
1 vote -
Add a Resync Feature where there are many stacks
when game ends in incorrect Draw due to (not looping) many stacks and time out and issues of client side which is unacceptable. A forced resync can solve this if it is a client issue. They say ALt+F4 and reopen the game can help but most of the time it does not! Since the game was out the problem haven't solved. I noticed they cut the timer shorter and shorter just to reduce the waiting for the client to resolve and now they even let it happen one side - when the time is up and stacks still on resolve the game immediately ends which is dumb way to deal with it.
The feature is when the stacks go too many which number is many I think the devs know better, a Resync happens. Or any time the game struggles, a Resync happens. So no more unfair Draw ever again.when game ends in incorrect Draw due to (not looping) many stacks and time out and issues of client side which is unacceptable. A forced resync can solve this if it is a client issue. They say ALt+F4 and reopen the game can help but most of the time it does not! Since the game was out the problem haven't solved. I noticed they cut the timer shorter and shorter just to reduce the waiting for the client to resolve and now they even let it happen one side - when the time is up and stacks still on resolve…
1 vote -
Draft promlem
I played draft in Secrets of Strixhaven, after picking I can't see and card in building page
When i play, all cards I picked were in my deck.BTW, I play MTGA on PC
1 vote -
2 votes
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