MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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540 results found
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The game crashes in the starting screen on pc
I have arena on both android and pc. It is a week that i cannot play on pc because when i start the game on the initial loading screen the game crashes and auto close itself i tried deleting and reinstalling it but the peoblem persists. Meanwhile on android it works fine so i think it s only a pc problem.
2 votes -
Game Crashes
There are significantly more crashes during gameplay. Once kicked, I am not able to re-enter the game. I believe it is for the length of time that is required to end a match for the timer running down. This did not happen before.
Also, when the window is closed on mobile, it always closes the game completely. I used to be able to close the window and then open it back up again to continue game play. I am not able to do that anymore.
2 votes -
Ral Crackling Wit Crashes Mobile
When playing Ral Crackling Wit on mobile the game crashes. Phone is current version of Samsung android as of date 12/14/25 with current MTG Arena version.
Happens whenever Ral is played by player or opponent. It will successfully go on the stack but once resolved it elongates the image then crashes until match has timed out. It works just fine on desktop version.
1 vote -
Game Crashes When Exiling
This started yesterday 10/7/25. When in Standard Gameplay, if my opponent warps in a creature, when it is warping to "exile" in their hand, the game crashes. I have to re-open the app and it will immediately try to add me back to the same match, but the loading screen will have "Description" repeated over and over again with overlapping font. It will take re-opening and crashing multiple times before I can get back in and I've usually lost a turn or two. Today I tried warping in a card of my own and the card did not…
1 vote -
Games crashing and returning to Home Screen.
Occasionally, during gameplay, the client will close the match I’m in and return to the Home Screen or event tab. This occurred while I was playing the Pioneer Showcase, causing me to get a game loss as I was unable to restart the client and connect again.
4 votes -
Premier draft crashed in the first pack
I was doing a limited event premier draft for final fantasy set and the draft selection crashed after only 3 picks from the first pack. I was unable to click the avatar at the top to see if the rotation was just slow because a player was taking his time (which is fine).
However I was unable to click it. After waiting 3 minutes, I left the draft and went to rejoin. I was unable to do so (see screencapture). This event happened about 5-10 minutes before me posting this post (around 11:30am Montreal time).
I was playing on…
2 votes -
Arena crashed during match start up
Arena crashed during startup of a match causing me to lose a match. I would like a refund.
1 vote -
Ragavan Bugged, Crashes my game
I play a mardu mobilize deck with Ragavan. Whenever his ability activates after dealing combat damage, my game crashes, and I can't reopen the game till, I beleive, I time out and lose the match, I don't know since when I try and reopen the game it crashes right as its rejoining the match. I'd reported a bug earlier this week, but this confirms that it was Ragavan's ability causing the bug. This happened after the most recent update, please patch it.
1 vote -
Game keeps crashing
Using the iOS app. During matches in the Jump In Avatar event, the game unexpectedly freezes. There is no clear cause of the problem so I don’t know how you can reproduce the issue. But once the game reconnects, I have lost a turn while my opponent kept playing. I was essentially locked out of the match while it continued without me. This could be due to the complex came mechanics of the Avatar set or simply a server connection problem, but regardless nothing like this has happened to me before. Please look into it.
2 votes -
Cheating
Quit dictating how I play the game just because you want me to play a card because I can doesn't mean I have to or should. It's ridiculous when the game does this you can tell it wants you to play this way because when you don't it gives you trash that isn't useful until you have to discard or it swamps you with land cards until your opponent has so many creatures on the field you don't stand a chance. This game is rigged it cheats and crashes to make you lose and spend money which I will…
9 votes -
Game Crashed on Opponents Turn
Game crashed it just said it was opponents turn for well after the time the game allows for during a round. I started clicking on the report the bug link on Arena and was redirected here.
2025.49.0.8799.11499571 vote -
Doppelgang crashed the game again and again
X= 6 having Doubling Season. crashed. simple yet never fixed from ages ago.
1 vote -
MTGA is now unplayable on my Android Galaxy S24 after the most recent update.
Every button i press introduces graphic lagging and game crashing.
5 votes -
Multiple game crashes during draft games - "Waiting for the Server"
I have experienced game crashes during games today and yesterday. The cards started being unresponsive, then it cut to a black screen with "Waiting for the Server" message, then I got "kicked out" to the draft screen with the ability to start a new game. This happened at least four times and has caused game losses - twice today in a premier draft around 2:30 PM GMT+2, and twice in an EOE quick draft yesterday.
I want a refund for the drafts.
2 votes -
Chocobo Kick crashed game several times
Playing mono green and everything i use the chocobo kick spell and activate its secondary effect game crashes after selecting the target creatures.
1 vote -
game crashes and closes after making food token
Good evening... I'm playing a quick foundation draft... And every time I or an opponent plays a card that makes food, the game freezes and closes. When I try to rejoin the game, it closes again. I can only return to the game after the match ends.
3 votes -
MTG Arena crashes at launch
Crashes when launching after 11/10/25 update for Avitar. Starts update with Avitar background screen, then drops completely. Gives message that Apple has been sent a message about the incident. Mac Air M1
1 vote -
game crashes after initial loading
the game closes after the initial loading, I open the game from the epic games luncher, the game opens, the screen starts, and on the "loading initial scene" screen it crashes and closes, I play on Mac and until the day before I played normally without problems
1 vote -
Arena launched without update, crashed middraft
Playing on iOS, Arena launched without updating, allowed me to play several games, and then crashed mid-draft. Allowed an update after restart, which appears to have fixed the issue.
1 vote -
Game keeps crashing after i play my first land
I am playing on mobile (Android). After the most recent update, each time I play a match the game crashes after my first land is played. If I try and reopen the app, it attempts to reconnect me to the match and then crashes again.
1 vote
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