MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
2847 results found
-
Jump in not working
Jump in does not allow me to play at all. Allows me to pick one packet and then goes back to the home page after a loading screen.
5 votes -
Possible hacker?
I was playing a normal game of BO3 on Pioneer vs the player "iNSETO_MTG".
In the second game, the creature "Quantum Riddler" was played and somehow managed to attack a planeswalker I was controlling with haste. All of this happened on the same turn it was played.
I can't understand why it has haste.
I don't know if it's a bug or a hacker.I have serious doubts. I've attached screenshots.1 vote -
achievement
Marvel Achievements Failure to Track: Hero count and spider count is 0. Played a few games until I noticed. Screenshot and deck build included.
Deck
2 Spider-Man India (SPM) 151
5 Island (THB) 251
9 Plains (THB) 250
1 Silk, Web Weaver (SPM) 145
2 Spider-Man, Brooklyn Visionary (SPM) 115
2 Spiders-Man, Heroic Horde (SPM) 117
2 Spider-Sense (SPM) 46
6 Forest (THB) 254
1 Peter Parker (SPM) 10
1 Arachne, Psionic Weaver (SPM) 2
2 Spider-Man, Web-Slinger (SPM) 16
2 Spider-UK (SPM) 17
2 Collector's Cage (BIG) 1
2 Grounded for Life (TMT) 7
3 Urban Retreat (SPM) 187
4 Applied Geometry (SOS) 172
4 Wall Crawl (SPM) 121
4 Grow Extra Arms (SPM) 101
2 Radioactive Spider (SPM) 111
2 Joined Researchers (SOS) 23
2 Harmonized Trio (SOS) 52Marvel Achievements Failure to Track: Hero count and spider count is 0. Played a few games until I noticed. Screenshot and deck build included.
Deck
2 Spider-Man India (SPM) 151
5 Island (THB) 251
9 Plains (THB) 250
1 Silk, Web Weaver (SPM) 145
2 Spider-Man, Brooklyn Visionary (SPM) 115
2 Spiders-Man, Heroic Horde (SPM) 117
2 Spider-Sense (SPM) 46
6 Forest (THB) 254
1 Peter Parker (SPM) 10
1 Arachne, Psionic Weaver (SPM) 2
2 Spider-Man, Web-Slinger (SPM) 16
2 Spider-UK (SPM) 17
2 Collector's Cage (BIG) 1
2 Grounded for Life (TMT) 7
3 Urban Retreat (SPM) 187…3 votes -
Land algorithm
Your land algorithm is bullspit!!!!! I just lost my first 3 games in sealed because I drew nothing but lands. I also had to mulligan every game because I would get one land or all lands
3 votes -
Bug: No Golden Pack Progress from Marvel Super Heroes Promo Bundle
I purchased and received all items from the promotional one time purchase Marvel Super Heroes set with 10x MSH Boosters, and Captain America avatar & shield sleeve.
I did not receive any golden pack progression for purchasing 10x packs and I did not receive a golden pack. Please credit my account with a golden pack
3 votes -
There is no L-slot cards in NEO flashback draft.
In new flashback draft NEO - only 14 cards in draft. Land card is missing. As long as this format has tapped dual lands it affects draft so much. For some reason you forgot to turn on 15th slot
4 votes -
ALGORITHM SHUFFLE
Pretty sick and tired of getting the same exact cards in my opening hand like 90% of the time. Can you fix the ******* shuffle? It's a joke man. It's not even worth playing the game because of it
4 votes -
Game crash in limited deckbuilding
steps to reproduce:
In draft deck building, try to add basic lands to the deck, then maximize deck again. this causes game ti crash. I'm unable to proceed, since this bug persists even after clearing game assets.platform: android
expectation: no crash
screenshot shows the state where the game froze
5 votes -
Vivien Reid White Color Challenge Bug
Right after the turn I kill the 5/3 who cant be hit by spells, enemy bot freezes and does nothing. Just skips to Main Phase 2 and stops there for eternity
1 vote -
Deck Filtering Not Working
Unable to filter the collection by Rarity. I click "Done" and nothing happens. Not working on either desktop or iPad
2 votes -
Unable to search for mythic
when building a new deck, it is impossible to filter only mythic cards on ios
3 votes -
Bug with Momo - cost reduction not counted
When I'm playing momo, even though I'm supposed to have a cost reduction on the first flying non lemur creature spell I'm playing, it is never applying. I see the message "cost reduced to" while going on my card by it's the normal card cost...
1 vote -
overwhelming splendor
If it allows for mana abilities, then why can't I use the mana abilities on Book of the Exalted?
1 vote -
MTG Arena Alchemy Deckbuilding crashes
Hello, I am playing AMTG arena for years on PC, but since last week I am not able to build any new alchemy decks. After selecting Alchemy as deck type, I am not able to search, leave the deckbuilding or add any new cards. I reinstalled the game, same result. Some alchemy decks can´t also be opend anymore, the app stays for hours in "Waiting for the sever". I also tried to clone exinsting decks the are still working to change some card, same mistake.
I figured out that the problem occurs especially by decks using the colour red. Red card were not displayed in these alchemy decks. As I select Red as a color for the alchemy deck, everything the error occurs an I have to close MTG Arena using ALT+F4.
I hope you can fix this. Thank you!Hello, I am playing AMTG arena for years on PC, but since last week I am not able to build any new alchemy decks. After selecting Alchemy as deck type, I am not able to search, leave the deckbuilding or add any new cards. I reinstalled the game, same result. Some alchemy decks can´t also be opend anymore, the app stays for hours in "Waiting for the sever". I also tried to clone exinsting decks the are still working to change some card, same mistake.
I figured out that the problem occurs especially by decks using the colour red. Red…3 votes -
My 3/3 died to a 2/2
Playing Cube Draft at 3-2. Blocked a 2/2 cat token from Esika's Chariot with a 3/3 Forest from Nissa, who shakes the world. The 3/3 died and the 2/2 did not. Meant I had 14 mana for Emrakul, the Aeon's torn instead of 15 the next turn. Went back after the game and checked graveyards and board to make sure I didn't miss anything, and the only card opponent had in grave or exile was a mountain. I 100% win next turn if Time Walk + Annihilator 6 is involved, instead didn't cast another spell for the game. Can I get a refund on the 1500 gems that I lost from not being able to continue the draft?
Playing Cube Draft at 3-2. Blocked a 2/2 cat token from Esika's Chariot with a 3/3 Forest from Nissa, who shakes the world. The 3/3 died and the 2/2 did not. Meant I had 14 mana for Emrakul, the Aeon's torn instead of 15 the next turn. Went back after the game and checked graveyards and board to make sure I didn't miss anything, and the only card opponent had in grave or exile was a mountain. I 100% win next turn if Time Walk + Annihilator 6 is involved, instead didn't cast another spell for the game. Can I…
1 vote -
Aquatic Subtlety in Alchemy Bo1
I swear if something isn’t done next week about this toxic deck in Alchemy I am deleting this game from all my devices.
5 votes -
skip stack triggers
Opponent's tokens entering causing 2x soul warden to trigger 100+ times, with single copy of any of the following Leo/AjaniPM/EssenceChanneler/Aerith/VoiceOBlessed/etc on the battlefield causes technical loss for life gain deck. a single soul warden out against a scute swarm/elspeth deck is enough to lose, even if the next turn you're holding a board wipe. too many occurrences at this point. In top #500 constructed ranked play, losing just because I'm running a staple life gain card is silly.
Consolidate the stack [or] ask to stop/claim priority at last iteration or last 5 iterations, etc.
if the soul warden trigger comes up 150+ on the stack, block them into [10x] blocks, so instead of 150 individual triggers its 15, and doesnt waste everyone's time.The system is able to calc that 100 or more tokens entered simultaneously, but life gain is punished for opponents' actions.
Dozen or more complaints about this on this forum, has been like this since mtga's conception, this would not happen is paper magic, its not an infinite combo that can't be broken, just punishing players for no reason. total life can be calculated after first 10 triggers or more.
Opponent's tokens entering causing 2x soul warden to trigger 100+ times, with single copy of any of the following Leo/AjaniPM/EssenceChanneler/Aerith/VoiceOBlessed/etc on the battlefield causes technical loss for life gain deck. a single soul warden out against a scute swarm/elspeth deck is enough to lose, even if the next turn you're holding a board wipe. too many occurrences at this point. In top #500 constructed ranked play, losing just because I'm running a staple life gain card is silly.
Consolidate the stack [or] ask to stop/claim priority at last iteration or last 5 iterations, etc.
if the soul warden trigger comes…4 votes -
Daily quests are not appearing
I have completed tutorial, unlock starter decks and so on. But I have no daily quests available.
I'm missing a lot of rewards here.
@WizardsCan you, please, provide some support?
thx4 votes -
Fix the shuffling algorithm or remove the paywall filter that handicaps non-paying players
Fix the shuffling algorithm or remove the paywall filter that handicaps non-paying players. It’s very annoying to run a 60 card mono deck with 36 spells and 24 lands and pull one or less lands and have to Mulligan two or three times every hand. I’ve played Magic for over 30 years and I’ve never had this issue in real life if this was happening to me and I was putting money into this game I would be extremely mad which is why I propose the question and suggestion
2 votes -
Auto tap is terrible
Auto tap is just so incredibly terrible. It's lost me many games. Normally I use full contol, but the app always reverts back to auto and whether I forget to change it, it invariably kills. Some scenarios, such as using my only blue mana to cast an artifact, when every other card in my hand is blue, are just so incredibly stupid it's mine boggling. You devs can do better. Or just eliminate auto tap as a feature if you can't make it work.
2 votes
.png){kind=link}
.png){kind=link}
- Don't see your idea?