MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
3835 results found
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Transmogrant's Crown equipment
Equipping Transmogrant's Crown is impossible. it pulls up the equip cost selector but has Surveil and drag a card to the graveyard as the required option. The game stays stuck on this selection. You can cancel or select to equip at all. the play timer will kick on and eventually end your turn or the entire round.
6 votes -
Bug with "Fracture"
Hello! There's a bug in my game with "Fracture" I can't cast it
2 votes -
Paradigm and Conjure = doesnt work
Paradigm and conjure copies dont work like they should. When you get the conjured copy and cast it. it does not have the paradigm affect. It just disappears from the game.
1 vote -
Unable to rejoin draft
I went from a draft back to my home screen to make sure I had 4 crop rotations in my collection. When I went back to the premier draft page I had the start draft option again rather than the option to rejoin draft. The button took me to a draft where my sideboard contained the sideboard cards from draft 1. In the second draft I saw a sundown pass in the pack, wanted to check if I had 4 copies, the same issue occurred where rather than rejoining the draft in progress I only had the start draft button. I am once again pack 1 pick 1 with 4 cards in sideboard.
I got a deck validation error and after that the 4 additional cards were removed from sideboard.
I worry I ruined signaling for the two pods I left, and am left with a less interesting draft deck than drafts 1 or 2 were shaping up to be. Also, this could be exploited to always have great decks by restarting drafts when you brick forcing the people who were in your pod to deal with the autopicker throwing off signaling.
Please fix
I went from a draft back to my home screen to make sure I had 4 crop rotations in my collection. When I went back to the premier draft page I had the start draft option again rather than the option to rejoin draft. The button took me to a draft where my sideboard contained the sideboard cards from draft 1. In the second draft I saw a sundown pass in the pack, wanted to check if I had 4 copies, the same issue occurred where rather than rejoining the draft in progress I only had the start draft button.…
1 vote -
Not Getting My Secrets of Strixhaven Pre-Order
I spent over $50 on a pre-order and it never showed up on the packs page prior to the release that I had even bought anything. I thought maybe it was just something that didn't really matter and I would still get the 50 packs I pre-ordered. But nothing. I did not get my packs. Just to make sure that it still counted as I bought it even though my screen is still telling me to "get packs" with nothing else on it, I checked yesterday to see if it was still in the store and it wasn't. Meaning I should have gotten my packs.
I spent over $50 on a pre-order and it never showed up on the packs page prior to the release that I had even bought anything. I thought maybe it was just something that didn't really matter and I would still get the 50 packs I pre-ordered. But nothing. I did not get my packs. Just to make sure that it still counted as I bought it even though my screen is still telling me to "get packs" with nothing else on it, I checked yesterday to see if it was still in the store and it wasn't. Meaning I…
7 votes -
Not Earning Experience after update to Strikehaven
I am not gaining experience or gold after winning games post strikehaven update... I have the mastery pass which also has not been progressing.
I am using PC through Steam. I have tried restarting the game and logging in and out.
1 vote -
Add a Resync Feature where there are many stacks
when game ends in incorrect Draw due to (not looping) many stacks and time out and issues of client side which is unacceptable. A forced resync can solve this if it is a client issue. They say ALt+F4 and reopen the game can help but most of the time it does not! Since the game was out the problem haven't solved. I noticed they cut the timer shorter and shorter just to reduce the waiting for the client to resolve and now they even let it happen one side - when the time is up and stacks still on resolve the game immediately ends which is dumb way to deal with it.
The feature is when the stacks go too many which number is many I think the devs know better, a Resync happens. Or any time the game struggles, a Resync happens. So no more unfair Draw ever again.when game ends in incorrect Draw due to (not looping) many stacks and time out and issues of client side which is unacceptable. A forced resync can solve this if it is a client issue. They say ALt+F4 and reopen the game can help but most of the time it does not! Since the game was out the problem haven't solved. I noticed they cut the timer shorter and shorter just to reduce the waiting for the client to resolve and now they even let it happen one side - when the time is up and stacks still on resolve…
1 vote -
Draft promlem
I played draft in Secrets of Strixhaven, after picking I can't see and card in building page
When i play, all cards I picked were in my deck.BTW, I play MTGA on PC
1 vote -
2 votes
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BUG: destroyed creatures do not leave the battlefield
strixhaven premier draft. No creatures would leave the battlefield and go to the graveyard. The dead creatures are not functional (can't attack, use abilities etc). But they are not in the graveyard either which matters for the graveyard decks. Attached the log.
1 vote -
Your random card draw is malfunctioning
I'll say it again. Your random card draw is malfunctioning. (not counting subtraction of each card drawn), the chance of drawing 16 lands out of 27 (7 initially drawn + 20 rounds) is about 1 in 360. So this online game is not realistic, it's designed to make you want different cards. I'm not on board for that. I've attached the last match log to prove it.
1 vote -
Deck Shuffler is broken. Idiots fix it NOW
I have now played 6 matches with the new set out. The deck i am testing has 23 lands. in 5 of the 6 matches, i have been mana screwed and I am sick and tired of you people not doing your jobs right and not making the game balanced. in those 5 matches, I started with 2 lands in opening hand it took a MINIMUM of 3 turns to see 1 land. This makes no sense to happen that often. Once again, just like before, you morons can't do your job and make the game balanced. FIX YOUR GAME. We deserve compensation for you peoples lack of intelligence on making a fair game. FFS man. This is embarrassing. Either do it right or let someone else manage the game. God its aggravating. How hard is it to make the game balanced. 23 lands and in 5 matches, mana screwed....ffs
I have now played 6 matches with the new set out. The deck i am testing has 23 lands. in 5 of the 6 matches, i have been mana screwed and I am sick and tired of you people not doing your jobs right and not making the game balanced. in those 5 matches, I started with 2 lands in opening hand it took a MINIMUM of 3 turns to see 1 land. This makes no sense to happen that often. Once again, just like before, you morons can't do your job and make the game balanced. FIX YOUR GAME.…
1 vote -
予約購入したセットパックが開封画面にない。
アップルストア上では購入したことになっているが、解禁日になっても開封画面にパックが入っていなかった。
1 vote -
spending 10 dollars are your ******** drafts just to watch my opponent be the only one to play the game
spending 10 dollars on your ******** drafts just to watch my opponent be the only one to play the game. Stop making drafts cost so much when you guys blatantly know that your shuffler code is horrid. The type of greed they talk about in the bible. Im literally donating 10 dollars to you guys it feels like because the only part of the draft I get to experience is drafting the cards that i will never draw. more times than not im simply not drawing my lands, or mana screwed and my opponent just gets a free win, and many of my wins are because of this well. You guys make a gross amount of money but can't fix a **** card shuffler. Whatever sorry *** team spends any amount of time "balancing" how cards are drawn need to re evalute their careers because clearly this isn't their strong suite.
spending 10 dollars on your ******** drafts just to watch my opponent be the only one to play the game. Stop making drafts cost so much when you guys blatantly know that your shuffler code is horrid. The type of greed they talk about in the bible. Im literally donating 10 dollars to you guys it feels like because the only part of the draft I get to experience is drafting the cards that i will never draw. more times than not im simply not drawing my lands, or mana screwed and my opponent just gets a free win, and…
1 vote -
Bug allowing endless loop of life gain and damage with morningtide's light in effect
While in end match, Morning tide's light was played resulting in "until your next turn prevent all damage that would be dealt to you" in effect, with UI elements active. However damage from triggered effect - damage loop with bloodthirsty conqueror - dealt player damage regardless of the blanket damage prevention being in effect.
2 votes -
"Unable to Login: Exception Occurred"
Prior to the Strixhaven update, I was receiving an error message when logging in that stated the connection was timing out. However, now the the reason I am not able to login is an exception has occurred. This happens on my Samsung Galaxy S26, my up-to-date Windows 11 laptop PC, and my fiancé's Window's desktop 10 PC. I have tried on my phone over both a mobile network and Wi-Fi; Wi-Fi on my laptop, and my fiancé's LAN. I have tried uninstalling and reinstalling. I have tried removing all the program files and then uninstalling and reinstalling. I do not believe it is a hardware, network, or software problem on my end. I believe it is a coding error that has somehow excluded newer accounts as that is the only difference between my account and my fiancé's account (he has no trouble logging into his account). I have not been able to login since April 14th.
Prior to the Strixhaven update, I was receiving an error message when logging in that stated the connection was timing out. However, now the the reason I am not able to login is an exception has occurred. This happens on my Samsung Galaxy S26, my up-to-date Windows 11 laptop PC, and my fiancé's Window's desktop 10 PC. I have tried on my phone over both a mobile network and Wi-Fi; Wi-Fi on my laptop, and my fiancé's LAN. I have tried uninstalling and reinstalling. I have tried removing all the program files and then uninstalling and reinstalling. I do not…
1 vote -
Error: an exception occurred
Error received when trying to login to MTG Arena on Steam or Android:
Unable to Login
Authentication failed for [user name]:
An exception occurred1 vote -
Secre
Secrets of Strixhaven dropped today and i didnt get my ordered draft bundle. So WOTC i saw many people havi ng the same issue on reddit, so maybe we'll get a refund?
I know mistakes are human so dont stress out and enjoy the new set!4 votes -
Optional "Don't pair with decks containing Alchemy cards" setting
If you won't remove Alchemy at least make a setting where people can opt out of being paired with those using Alchemy. If the proposed setting is active make it so decks can use the unadjusted cards.
2 votes -
bug when I finished the deck and i want to save the changes
i finished the picking in the draft and after constructing the final when, when i want to save the deck and start playing, the "done" button isn't working so the game is not sving the changes and i can play the draft
1 vote
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