MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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42 results found
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wish bug
After casting the card Wish my sideboard showed but the background didn't darkened and i could click anything, only my mouse over still lighted the cards, hands and side as much, i couldn't exit that state, only by closing the game and re openning it, i could play as long as i didn't try to use wish's effect, forced me to surrender games during winning storm turns in ranked, fix it pretty please, playing ruby storm is already clunky enough, i just can't run the deck without wish
4 votes -
Bug/ user interface completely unusable on mtga mobile
Started a premier lorwyn draft on mobile. Background was everything on the homepage piled into the centre which made it difficult to see what I was drafting, persisted even after restart. During gameplay same issue with everything piled into the centre of screen. Game unplayable.
2 votes -
Client Stuck on "waiting for server" spiel.
OS:
macissue:
as per title, after ANY and EVERY match (regardless of type, ranked, unranked, event) the client gets stuck on the good ol' Bu ll sh it "waiting for server" screen. (henceforth WFS)
game sounds still perform regularly (quests, rewards, yada, yada...)ONLY difference with regular client behavior (aside the whole step-sister thing):
the loading circle of WFS appears to be double stacked (background greyed out instead of black) and the background wears off when the WFS screen should fu ck of f.expected behavior:
WFS regularly wears off, or better still doesn't show at all (we…2 votes -
disconnected from server
disconnected from server despite everything else running fine in the background.
this has happened many times before and I've always been able to reconnect to the game by disconnecting from wifi, reconnecting to wifi and reentering play queue to re-enter the match I was forced out of.
I was in a casual timeless match vs Dr Mr Sister Fister and upon re-entering the play queue, sat for 3 mins to be given the loss screen.3 votes -
Gameplay stall/crash
Playing on iOS When I start a game at any given point between passing priority it freezes. Restarting the app will cause it to start the game again but with a broken background or may not allow me back in the game at all I am not having network issues and I have already performed a clean install. This happens in every game I start
2 votes -
End match
Everytime i finish a match the game remain stucked in the screen "waiting for server" (even if the sound in the background suggest that the game is in the homepage)
Tried to do troubleshooting for a week now, but nothing changes.
1 vote -
week 3 of client stuck on "waiting for server" spiel
OS: mac
issue: as per title, after ANY and EVERY match (regardless of type, ranked, unranked, event) the client gets stuck on the good ol' Bu ll sh it "waiting for server" screen. (henceforth WFS) game sounds still perform regularly (quests, rewards, yada, yada...)
ONLY difference with regular client behavior (aside the whole step-sister thing): the loading circle of WFS appears to be double stacked (background greyed out instead of black) and the background wears off when the WFS screen should fu ck of f.
expected behavior: WFS regularly wears off, or better still doesn't show at all (we all know it doesn't take…1 vote -
week 4 of client stuck on "waiting for server" spiel
OS: mac issue: as per title, after ANY and EVERY match (regardless of type, ranked, unranked, event) the client gets stuck on the good ol' Bu ll sh it "waiting for server" screen. (henceforth WFS) game sounds still perform regularly (quests, rewards, yada, yada...) ONLY difference with regular client behavior (aside the whole step-sister thing): the loading circle of WFS appears to be double stacked (background greyed out instead of black) and the background wears off when the WFS screen should fu ck of f. expected behavior: WFS regularly wears off, or better still doesn't show at all (we all know it doesn't take 1-5s to load…
1 vote -
week 4 of client stuck on "waiting for server" spiel
OS: mac issue: as per title, after ANY and EVERY match (regardless of type, ranked, unranked, event) the client gets stuck on the good ol' Bu ll sh it "waiting for server" screen. (henceforth WFS) game sounds still perform regularly (quests, rewards, yada, yada...) ONLY difference with regular client behavior (aside the whole step-sister thing): the loading circle of WFS appears to be double stacked (background greyed out instead of black) and the background wears off when the WFS screen should fu ck of f. expected behavior: WFS regularly wears off, or better still doesn't show at all (we all know it doesn't take 1-5s to load…
1 vote -
week 3 of client stuck on "waiting for server" spiel
OS: mac
issue: as per title, after ANY and EVERY match (regardless of type, ranked, unranked, event) the client gets stuck on the good ol' Bu ll sh it "waiting for server" screen. (henceforth WFS) game sounds still perform regularly (quests, rewards, yada, yada...)
ONLY difference with regular client behavior (aside the whole step-sister thing): the loading circle of WFS appears to be double stacked (background greyed out instead of black) and the background wears off when the WFS screen should fu ck of f.
expected behavior: WFS regularly wears off, or better still doesn't show at all (we all know it doesn't take…1 vote -
Problems with Lorwyn Eclipsed Scene
When I am using the Lorwyn Eclipsed Table/Scene/Background; I can not play, sometimes it fails to play lands or spells and the turn goes awry. Before and after, on other table I have none of such problems, and it goes specially hard with events as Draft or Midweek Events.
I use Steam.1 vote -
Bug: Edits to deck weren't there on starting next match in sealed event
In the Arena Direct Lorwyn Ecliped play booster box sealed event, I made a change to my deck after the second game, swapping out Glen Elendra's Answer for a Gallant Fowlknight. I clicked done and went into my next match, but I noticed these strange things about the next match:
- It had a different background and different music to the normal Lorwyn Eclipsed match arena
- My deck changes hadn't been applied, so I was stuck in that match with the old version of my deck (which I noticed immediately because the Glen Elendra's Answer that I'd subbed out was in…
2 votes -
Stability has got worse since I last played
The game has always been bad at reconnecting, but recently it has got much worse. Now, if I swap apps for more than just a moment (5s is too long), I drop the connection and need to restart the app (it will not succeed otherwise) which of course takes ages.
I used to be able to multitask without dropping my connection - my only worry was exceeding my phone's ram, having the phone kill the app while backgrounded and having to wait out the long initial load (including the unnecessary reconnection animation while I hear my rope burning…
1 vote -
Visual bug where I can't see my cards
My cards now show as only black and red backgrounds with no text, no images and only show the mana cost
4 votes -
Powered Cube: Unable to Select Cards During Draft
There were three or four cards remaining in pack 1 of the Powered Cube Bo1 draft on PC, and it stops letting me drag cards into my deck. I try double-clicking and changing the view, but it doesn't let me select cards. After the time runs out for that selection, it says something like "Error drafting cards" (I don't remember the exact wording of the error message) and puts me in a loading screen with "Waiting for the Server" on screen. The loading screen did not go away and I was unable to exit out of it, so I had…
2 votes -
All graphical assets disappeared after several 1/1 tokens blocked and died
Hi,
Event occurred on my iPad 10th Generation
Both my opponent and I had Lluwen, Imperfect Naturalist on the battlefield. We were both repeatedly activated Lluwen’s ability (over a number of turns) to discard a land and create 1/1 worm tokens equal to number of lands in your graveyard. On two or three occasions, my opponent attacked with all of his tokens, and I blocked each 1/1 token with one of my 1/1 tokens. As the attack and death animations progressed, they began becoming buggier and buggier. Eventually, the animation just quit occurring entirely (the sound effects still occurred). Following…
1 vote -
Card images not loading and extreme performamce issues
I joined a Power Cube Draft and experienced issues with rendering. ard visuals and performance.
Cards would only display the frame and background, except for alternate treatments which displayed more detail.
Between draft picks, my client would freeze for ~15 seconds and play the "card sliding into frame" sound consecutively the whole time. This prevented me from picking cards, which I couldn't see, for the latter portion of the pack. When the draft was complete, it took me multiple minutes to load the deck construction view, and interacting with it cause my client to freeze.
I'll attach some screenshots…
1 vote -
bug during blocking
i had three attacking creatures, lightning army of one, it was blocked by a fog bank, my second attacking creature was cloud, planet's champion it was blocked by two angels, i can't recall exact names, but they would have killed cloud, but also been destroyed themselves, and my third creature unblocked was adelbert steiner. However on the choose which enemy to damage first for cloud, while both angels appeared, it said zero damage to both, and the done button would not highlight. I closed out of the game, and restarted it, and was brought back to the same screen, and…
1 vote -
Shiny / Grinding noise in SFX is irritating.
Repro:
1. Go to settings, Sound,
2. turn down all volume sliders except SFX.
3. Sit in the main menu or start a game. What is that sound? "EeeeeeEEEEeeeee"Workaround: Turn down SFX. But impact is that now I can't hear any other SFX.
Desired result:
* Isolating this sound and letting users disable it.
* Or, only using it for a contextual event, and not the whole match.Turn up your SFX and listen to the background. What is that? It sounds like a key is being made in one of those machines at a hardware store. It…
1 vote -
BLACK SCREEN WITH CURSOR ACROSS ALL DEVICES
game is not working on windows/mac/ios. reinstalling doesn't help - i see login but when I login its black screen again. how can i paly the game that i paid money for?
logs below
graphicsDeviceName NVIDIA GeForce RTX 5080
graphicsDeviceType Direct3D11
graphicsDeviceVendor NVIDIA
graphicsDeviceVersion Direct3D 11.0 [level 11.1]
graphicsMemorySize 15889
graphicsMultiThreaded False
graphicsShaderLevel 50
deviceModel MS-7E62 (Micro-Star International Co., Ltd.)
deviceType Desktop
operatingSystem Windows 11 (10.0.26200) 64bit
operatingSystemFamily Windows
processorCount 16
processorFrequency 4700
processorType AMD Ryzen 7 9800X3D 8-Core Processor
systemMemorySize 63033
maxTextureSize 16384
[0] DETAILED LOGS: DISABLED
[0] Startup Timestamp: 1/27/2026 8:44:25 AM
[0] Loaded embedded metadata
[0] Skipping…1 vote
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