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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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36 results found

  1. Appa Companion Cosmetic Clipping

    The Appa Companion seems to occesionaly clip through the background of cards

    2 votes

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  2. Regional card sleeves not displaying in matches

    As the title suggests, regional card sleeves have been disabled or are bugged in matchmaking

    When selecting Japan or Germany flags as my card sleeves in Brawl matches the regular card background is displayed instead.
    Other card sleeves work fine

    3 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  3. Loading Screen crash

    PC, windows 11. I try loading the game like normal. I get to the "loading initial scene" with the new TMNT background, the game crashes. Everything on my PC is up to date.

    2 votes

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  4. Bug/ user interface completely unusable on mtga mobile

    Started a premier lorwyn draft on mobile. Background was everything on the homepage piled into the centre which made it difficult to see what I was drafting, persisted even after restart. During gameplay same issue with everything piled into the centre of screen. Game unplayable.

    2 votes

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  5. Gameplay stall/crash

    Playing on iOS When I start a game at any given point between passing priority it freezes. Restarting the app will cause it to start the game again but with a broken background or may not allow me back in the game at all I am not having network issues and I have already performed a clean install. This happens in every game I start

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. End match

    Everytime i finish a match the game remain stucked in the screen "waiting for server" (even if the sound in the background suggest that the game is in the homepage)

    Tried to do troubleshooting for a week now, but nothing changes.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  7. Problems with Lorwyn Eclipsed Scene

    When I am using the Lorwyn Eclipsed Table/Scene/Background; I can not play, sometimes it fails to play lands or spells and the turn goes awry. Before and after, on other table I have none of such problems, and it goes specially hard with events as Draft or Midweek Events.
    I use Steam.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  8. disconnected from server

    disconnected from server despite everything else running fine in the background.

    this has happened many times before and I've always been able to reconnect to the game by disconnecting from wifi, reconnecting to wifi and reentering play queue to re-enter the match I was forced out of.

    I was in a casual timeless match vs Dr Mr Sister Fister and upon re-entering the play queue, sat for 3 mins to be given the loss screen.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Visual bug where I can't see my cards

    My cards now show as only black and red backgrounds with no text, no images and only show the mana cost

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Bug: Edits to deck weren't there on starting next match in sealed event

    In the Arena Direct Lorwyn Ecliped play booster box sealed event, I made a change to my deck after the second game, swapping out Glen Elendra's Answer for a Gallant Fowlknight. I clicked done and went into my next match, but I noticed these strange things about the next match:

    • It had a different background and different music to the normal Lorwyn Eclipsed match arena
    • My deck changes hadn't been applied, so I was stuck in that match with the old version of my deck (which I noticed immediately because the Glen Elendra's Answer that I'd subbed out was in…
    2 votes

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    1 comment  ·  Events  ·  Admin →
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  11. wish bug

    After casting the card Wish my sideboard showed but the background didn't darkened and i could click anything, only my mouse over still lighted the cards, hands and side as much, i couldn't exit that state, only by closing the game and re openning it, i could play as long as i didn't try to use wish's effect, forced me to surrender games during winning storm turns in ranked, fix it pretty please, playing ruby storm is already clunky enough, i just can't run the deck without wish

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. All graphical assets disappeared after several 1/1 tokens blocked and died

    Hi,

    Event occurred on my iPad 10th Generation

    Both my opponent and I had Lluwen, Imperfect Naturalist on the battlefield. We were both repeatedly activated Lluwen’s ability (over a number of turns) to discard a land and create 1/1 worm tokens equal to number of lands in your graveyard. On two or three occasions, my opponent attacked with all of his tokens, and I blocked each 1/1 token with one of my 1/1 tokens. As the attack and death animations progressed, they began becoming buggier and buggier. Eventually, the animation just quit occurring entirely (the sound effects still occurred). Following…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. bug during blocking

    i had three attacking creatures, lightning army of one, it was blocked by a fog bank, my second attacking creature was cloud, planet's champion it was blocked by two angels, i can't recall exact names, but they would have killed cloud, but also been destroyed themselves, and my third creature unblocked was adelbert steiner. However on the choose which enemy to damage first for cloud, while both angels appeared, it said zero damage to both, and the done button would not highlight. I closed out of the game, and restarted it, and was brought back to the same screen, and…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Card images not loading and extreme performamce issues

    I joined a Power Cube Draft and experienced issues with rendering. ard visuals and performance.

    Cards would only display the frame and background, except for alternate treatments which displayed more detail.

    Between draft picks, my client would freeze for ~15 seconds and play the "card sliding into frame" sound consecutively the whole time. This prevented me from picking cards, which I couldn't see, for the latter portion of the pack. When the draft was complete, it took me multiple minutes to load the deck construction view, and interacting with it cause my client to freeze.

    I'll attach some screenshots…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Shiny / Grinding noise in SFX is irritating.

    Repro:
    1. Go to settings, Sound,
    2. turn down all volume sliders except SFX.
    3. Sit in the main menu or start a game. What is that sound? "EeeeeeEEEEeeeee"

    Workaround: Turn down SFX. But impact is that now I can't hear any other SFX.

    Desired result:
    * Isolating this sound and letting users disable it.
    * Or, only using it for a contextual event, and not the whole match.

    Turn up your SFX and listen to the background. What is that? It sounds like a key is being made in one of those machines at a hardware store. It…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. BLACK SCREEN WITH CURSOR ACROSS ALL DEVICES

    game is not working on windows/mac/ios. reinstalling doesn't help - i see login but when I login its black screen again. how can i paly the game that i paid money for?

    logs below

    graphicsDeviceName NVIDIA GeForce RTX 5080
    graphicsDeviceType Direct3D11
    graphicsDeviceVendor NVIDIA
    graphicsDeviceVersion Direct3D 11.0 [level 11.1]
    graphicsMemorySize 15889
    graphicsMultiThreaded False
    graphicsShaderLevel 50
    deviceModel MS-7E62 (Micro-Star International Co., Ltd.)
    deviceType Desktop
    operatingSystem Windows 11 (10.0.26200) 64bit
    operatingSystemFamily Windows
    processorCount 16
    processorFrequency 4700
    processorType AMD Ryzen 7 9800X3D 8-Core Processor
    systemMemorySize 63033
    maxTextureSize 16384
    [0] DETAILED LOGS: DISABLED
    [0] Startup Timestamp: 1/27/2026 8:44:25 AM
    [0] Loaded embedded metadata
    [0] Skipping…

    1 vote

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    0 comments  ·  Store  ·  Admin →
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