MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
1349 results found
-
Force of negation during own turn
Enemy using force of negation alternative during its own turn. The force of negation used was mine stolen thanks to an heist ability. This resulted to me loosing the game during the brawl free build event. I'd like to know if a refund of my event is possible considering this heavily impacted the course of the game.
3 votes -
premier draft event disappeared after drafting
I'm on PC, paid 1500 gems for a TLA premier draft, drafted all cards as normal but received an error when trying to save my deck. After restarting client, TLA Premier is no longer in the events list and my gems are presumably lost.
3 votes -
Powered Cube: Unable to Select Cards During Draft
There were three or four cards remaining in pack 1 of the Powered Cube Bo1 draft on PC, and it stops letting me drag cards into my deck. I try double-clicking and changing the view, but it doesn't let me select cards. After the time runs out for that selection, it says something like "Error drafting cards" (I don't remember the exact wording of the error message) and puts me in a loading screen with "Waiting for the Server" on screen. The loading screen did not go away and I was unable to exit out of it, so I had…
2 votes -
Too many unplayable bugs and terrible UI
Magic is a complicated game.
Implementing the game to Arena, the digital platform must be very difficult.
I totally understand that.
But, the amount of bugs and extremely frustrating user interface are not acceptable, especially on mobile.
When Scrying and Surveilling, the hand doesn't shrink and the most left card of the hand overlaps the library and graveyard.
Because of that, I can't check how many cards are in the graveyard.
When the stack is resolved, the card image is left on the stack location and never disappears sometimes.
During sideboarding, the app freezes occasionally.
During sideboarding, the black bar…1 vote -
Opponent doesn't timeout during mulligan selection process
During the mulligan selection process at the beginning of a game, if the opponent selects nothing then the timer may get stuck at zero seconds remaining.
5 votes -
Bugs
Ever since the new update, I can't finish a match, it'll randomly freeze on my opps turn, then the timer will start for me, when time runs out, the screen is frozen. Plz help.
6 votes -
Timeout during login
Ich kann mich in meinen Account nicht einloggen. Ich war gerade bei einem Pick-2-Draft und gegen Ende konnte ich mein Deck nicht bauen. Ich habe die App neu gestartet und dann konnte ich mich nicht mehr einloggen. Die Fehlermeldung lautet Timeout.
8 votes -
Problem during premier draft
Dear Wizard support,
I was in turn three of my game not able to play any cards. I needed to shoot the client down and restart but I was not quick enough and lost a turn. In the end I lost the game due to this. Please refund my 1500 gems for premier draft. I have attached logs.
2 votes -
Opponent doesn't make move during tutorial
A few times now, during the tutorials, my opponent will simply not make their move. The game still responds (I can view card details, access menu, etc), but the opponent simply sits there doing nothing, and I have to relaunch the game and hope it doesn't bug out again.
This is on Android.
2 votes -
Cant see booster cards during Pack2pick1 onwards
During a MTG premier draft Avatar TLA all of the sudden during Pack2P1 I couldnt see the carda anymore, see attached image.
Thanks for the understanding and let me know if I can help with any other question
Best regards
Gonzalo1 vote -
Pauses during the game
Is it worthwhile to pause during the game? Can it somehow affect the outcome, or is it just a matter of self-control?
1 vote -
Sealed Lorwyn Eclipsed bugs
Two bugs were found.
Opponent cast [Protective Response] while I was attacking with a [Kulrath Mystic] that had two cast triggers and [Soulbright Seeker] trample on it and [PR] it didn't kill my creature. Also the same creature’s Until End of Turn triggers stayed on it after I passed my turn.
PC / Sealed Lorwyn Eclipsed
Monday, February 2, 2026, ~19:24 PST (UTC-8)1 vote -
Lorwyn Premier Draft Bug/Error
Today while drafting I had two instances where when I would select a card, the card would error out with something similar to 'card could not be selected' and I received a random default selection from the draft pack. Unfortunately, this did mean I passed up two significant choices. During the first selection, the time ran out. However, on the following selection when the bug occured again, I selected and passed the pack to the next player.
1 vote -
Game crashes during PickTwo draft in Win11 PC
The game crashed during a PickTwo draft event, In Win11 PC, and cost me the game and the draft. Seconds before crashing, the screen freezes, then continues for a second, then freezes again, and then crashes. It's the second time in 24 hs, so I'm not going to play events until I see this resolved. Too unstable to keep trying. Can you do something about it, please?
I can't upload the log or the image, I keep getting "Sorry, we couldn't submit your request" message. I'll try to upload them in a comment.1 vote -
Game freezes during turn, leading to timeouts or crash
Since the last update (Feb 24th 2026) The game tends to become unresponsive as card effects resolve, leading to unpreventable timeouts and game loss. It's like "waiting on opponent" timeout, except it's my go but there's no option to resolve the stack or pass
Repairing/reinstalling/reopening doesn't fix as maybe 60% of games still end through concessions due to technical issues
Suggestion: implement a "Sorry, I'm having technical issues" emote so at least we can maintain a level of respectful sportsmanship during these frustrations
I can't justify spending Gold or Gems to join events knowing that the game will probably crash,…
10 votes -
Game freeze during quick draft events
Quick draft Eclipsed game. Game froze on opponents action they timed out, game still frozen. Request refund
2 votes -
Freezing during match
My game didn't freeze per se, but I was locked into an eternal waiting cycle while waiting for an equipment to resolve. I had paid the mana needed via treasure token, and after the token sacrificed itself, I was stuck waiting for the "spell" to resolve. Both of my timeouts were used, and the game was stuck. This may have counted as a loss, and I hate that too as it screws up my record, not that it's great, but still, had this been a ranked match, this would ***** my elo. And the app wouldn't let me collect the…
7 votes -
Time extension and auto concede happening during opponent's turn while waiting on their action to resolve on android
Turn auto concede off during opponents turn qnd make it only available during one's own turn
4 votes -
Various deck builder bugs
Whenever I open a deck I was currently running mystical tutor or enlightened tutor, They get removed for being illegal. I then re-add the cards and apply styles to the old versions instead of the Avatar versions which makes them disappear but does not reduce the deck count.
I also have the bug still with double Commander slots even though I'm not running partners which gets in the way. I have to remove the commander in order to re-add him just to clear up space. Either remove the second empty slot which takes up an entire column or move it…7 votes -
PC - Recurrent Disconnecting During Game
I was going to give a detailed report on an issue I've been experiencing the last few days, but just by giving a look at this "bug/product suggestion"forum, I already gave up the ideia. Because there's not even as especific thread for bugs... people spend a lot money on this game, it doesn't make any sense. Please, change this asap, it passes such an amateur vibe. Also, there's not even a timestamp on the "ideas" listed when you start to type in the title text box. I'm sorry, but this overwelmed the inicial issue. That said, there's some problem…
1 vote
- Don't see your idea?