MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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649 results found
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Player to Player interactions
Magic: Arena- Sometimes players are ******* ******** and I just don't need that kind of negativity in my mind or associated with my playing experience. I'd like to just be able to disable player emotes and phrases passively, not have to remember every match to Mute a player before the game begins. Sure, that makes those event emotes you design redundant, but they often suck anyways and don't really capture that "Magic Arena emotes are definately worth the money" vibe. I'd rather just not be affected by them as a player if its all the same. Also, there is…
1 vote -
“It’ll Quench Ya” could not target spell
On iOS mobile, I played “Watery Grasp”, and then my opponent immediately played “Watery Grasp”, and then I immediately played “It’ll Quench Ya” to counter my opponent’s spell. The mobile app would not let me click on the opponent’s spell to target it. The cards seemed to be stacked on top of each other, and I could not trigger a click event. I could only target my own “It’ll Quench Ya”
1 vote -
Seam Rip - Target your own things?
Seam Rip let me exile my own creature - the card text says exile target nonland permanent an opponent controls - the opponent had nothing, but I could exile my own creature. should I be able to exile my own stuff?
1 vote -
kavaero can target out side a graveyard
I there was not the target card in a graveyard - Ulamog.
not in neither graveyards.
there is one in his hand though. and in the exile.
the log is included for further investigation.1 vote -
mtg arena unable to join event try again later
mtg arena unable to join event try again later
PC, iPad
can't join any game, any format5 votes -
Unable to join event
Just finished building a brawl deck and wanted to test it out but every time I try to I get an error that says "unable to join event. Try again later". I closed the app multiple times and even switched to my pc but I'm still getting the error
3 votes -
reaping willow ability unable to trigger
I was unable to remove tokens from my reaping willow during the sorcery phase of my turn despite having tokens on the creature and the available mana to cast it. i tried 3 turns in a row to do this and was unable to remove the counters to bring creatures back from the graveyard.
2 votes -
Suggestions to improve player experience
Dear Team,
First of all, congratulations on the game. I would like to share a few suggestions that, in my opinion, could further improve the player experience and long-term engagement.
Please find my ideas organized below:
- Permanent rank recognitionAfter each ranked season reset, it would be great if the game kept some form of visual recognition for players who have already reached certain ranks, such as:
Emblems
Character frames or borders
Cosmetic items that can be displayed on the player profile
This rewards effort, reinforces progression, and adds prestige within the community.
- More accessible event informationCurrently, players need…
2 votes -
several turns by player in row
game ended at 08:08 AM GMT+2 on 15th of Jan.
was there a glitch, that allowed opposing player to perform several turns in a row? they did play Alrunds epiphany, but got more than 1 extra turn after the 1st spell2 votes -
Spider Food can target Freya Crescent on opponent’s turn (no flying)
Spider Food can target Freya Crescent on opponent’s turn (no flying)
I ran into what looks like a rules bug involving Spider Food and Freya Crescent in MTG Arena.
According to the card texts:
• Freya Crescent: “Jump — During your turn, Freya Crescent has flying.”
• Spider Food: “Destroy up to one target artifact, enchantment, or creature with flying. Create a Food token.”Freya should only have flying during my turn. On my opponent’s turn, she should not have flying, so she shouldn’t be a legal target for Spider Food.
However, in my game Arena allowed the following:
•…1 vote -
Game froze after bot player played card riddlemaster sphinx
Game froze after bot player played card riddlemaster sphinx. before they made a card return to my hand
2 votes -
Unable to connect to server from Epic on Mac
Unable to log in via the MAC app currently it tries to connect then times out
3 votes -
“Unable to Login Authentication failed Timeout”
Have gone down every troubleshooting rabbit hole I have control over - this is happening from different networks, different devices, but from the same account - friend's account is fine
Looking at the logs, I'm not sure if I'm seeing a cached reattempt at connecting to the same front door? Either way, there are multiple posts on Reddit and here that are having similar account-bound issues.
277 votes -
Behold doesn't target changlings
When targeting the Firdoch Core as a creature I was not able to cast a creature for the behold cost.
2 votes -
Bug: unable to purchase mythic bundle
Unable to purchase mythic wildcard bundle. Tried clearing data cache reinstalling logging out.
1 vote -
Unable to challenge friend
I am trying to challenge a friend of mine and when we get into the challenge screen even when they join or I do neither pop up and we’re unable to start or play
1 vote -
Unable to start match
Last 6 or 7 attempts to join a ranked Standard best of 1 failed. It usually just stayed on “waiting for opponent”, but once entered the match and let me choose to keep my hand. It then began my timer without starting my turn. I clicked an emote and it left the match. Another time I saw the match screen with no mulligan choice or anything else happening. Repairing game files did not work.
iOS17 votes -
Unable to block
Arena hung today during a Bo1 ECL game; when I reconnected, I could not block. Tapping my creatures did not select them, to be precise. I lost the game as a result (ending my draft). This was in iOS after today's update.
Please refund my draft cost.
9 votes -
Unable to challenge with a companion
I am unable to play games against friends during challenge matches with a companion in the companion zone. It gets stuck on the loading screen. I do friendly challenges a lot and this is something that’s happened in this specific situation for the last 2 weeks at least
2 votes -
Unable to login
The game keeps failing to authenticate my account by way of time out.
8 votes
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