MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1865 results found
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Unable to cast instants after blockers declared
Unable to cast instants after declaring blocker
55 votes -
Unable to side-board
Playing on an iPad. Prior to BloomBurrow I was able to side-board. After BloomBurrow I'm unable to add side-board cards but I can remove main-board cards. Traditional Timeless.
33 votes -
Is this player « cheating »?
This player has a glowing number on his creatures. I tried to target them twice with direct damage red cards and the effect just fizzled. No enchantments or protections were in play affecting these creatures to justify this. Also, he had a « ward » symbol around his life total. What gives?
Playing on iOs.1 vote -
Unable to get collection
Title says all. Impossible to connect to servers in a stable manner. The error states 'network error - unable to get collection'.
Tried all possible solutions listed in the troubleshooting section and nothing worked.
Thanks
31 votes -
unable to cast instant spell
Unable to cast spell during combat - had mana available and the opponent did not have any way of stopping or preventing the spell.
This cost me my tournament.58 votes -
Player turn time limit
For the love of god, reduce the amount of time a player has to use each round, or at least reduce the amount of time before the time outs kick in. The turn length gets used and abused because of the game design. No one needs more than 30 seconds to figure their turn out. Just another ding in this game.
20 votes -
Unable to log in after update
Unable to log in after update. Tried logging in, update actioned, then the below message after "waiting for server".
30 votes -
Absolute Virtue
At 12:38 AM CDT on 09/29/2025, I played an Historic Brawl match against Larkorwi who was using Absolute Virtue as their commander. Absolute Virtue was providing the player protection while in the command zone. I was unable to target the player with direct damage instances. Absolute Virtue hadn't yet been cast at all and no other cards were in play providing the protection. I conceded on turn 6.
2 votes -
Unable to Sideboard
During best of three constructed in Standard, I'm completely unable to sideboard on either PC or iOS. Closing and restarting the client does nothing. When trying to add cards, they flicker, but are not added to the deck. using the +/- to add/remove additional copies doesn't work either and triggers and error when trying to submit.
21 votes -
Absolute Virtue
At 12:38 AM CDT on 09/29/2025, I played an Historic Brawl match against Larkorwi who was using Absolute Virtue as their commander. Absolute Virtue was providing the player protection while in the command zone. I was unable to target the player with direct damage instances. Absolute Virtue hadn't yet been cast at all and no other cards were in play providing the protection. I conceded on turn 6.
2 votes -
Unable to reconnect
I am unable to log in to game just shows me the connection lost screen and I click reconnect but, will not connect.
8 votes -
Network Error Unable to join event
Getting "Network Error Unable to join event. Please try again later." for every match I try to play. I have uninstalled once already and there is no change.
39 votes -
Unable to assign damage to blocking creatures
I was unable to assign damage to blocking creatures during a game. There was no option for me to cancel, either. I decided to forfeit because I didn't want to make the other player sit through more timers.
3 votes -
Unable to Login -> Timeout
Since today, I am unable to Login. Neither on my phone nor on my PC.
The error message just says Timeout. After a while, "Waiting for the Server" starts spinning...
And yes, internet connection is available for both!
The PC version is actually on GeforceNow. The Phone version is on my Android Device.
24 votes -
Erata all cards with "each opponent," "target player," and "target opponent" to instead mean "each player"
Game would be better and more balanced that way.
1 vote -
Unable to join event
Joined premier draft. Upon trying to join queue, i get "network error: unable to join event. please try again later." Persists after restart and reinstall
11 votes -
Unable to join Premier Draft
Put 1500 gems on premier draft and when trying to join queue i get "network error: unable to join event".
Please fix or refund or fix and refund!
14 votes -
Can't target Chupacabra Echo
Couldn't target Chupcabra Echo with either Bitter Triumph or Ugin's exile ability.
1 vote -
Unable to play Instants on my opponents turn
I'm unable to cast instants or flashed spells during my opponents turns.
22 votes -
network error - unable to get collection
Can't get in to the main user interface. Can't attach a log when no access to the main menu.
Error displayed: Network error - unable to get collection.
The client asks either to reconnect, log off or check Arena status server (all operational).
Restarted my PC, restarted my internet modem+router. Still same error.
I logged in earlier 6 hours ago, no such problem.
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Zrzut ekranu (667).png 34 KB -
Screenshot (4).png 39 KB -
UTC_Log - 09-08-2023 11.22.37.log 411 KB -
Screenshot_20230701_152901_Magic.jpg 82 KB -
Screenshot_20230607_171437_Magic.jpg 84 KB -
Screenshot_2023-04-23-21-02-44-390_com.wizards.mtga.jpg 84 KB -
MTG Arena error.png 8 KB -
mtga network error unable to get collection.png 65 KB -
Screenshot 2023-02-07 at 22.32.13.png 31 KB -
Screenshot 2023-02-07 at 22.32.13.png 31 KB -
network error - unable to get collection.jpg 13 KB -
Névtelen.png 16 KB -
downloads_20221019_183816.log 807 KB -
Log20221019_153657.log 2 KB -
Screenshot_2022-10-19-12-10-19-36_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 34 KB -
Screenshot_2022-10-19-09-51-53-26_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 108 KB -
Screenshot_2022-10-19-09-51-49-81_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 85 KB -
Network Error 2.jpg 50 KB -
Network Error.jpg 37 KB -
Screenshot_20221019-094745.jpg 107 KB -
Screenshot_20221019-094740.jpg 84 KB
533 votes -
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