MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4118 results found
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freeze
スマートフォン、Xperiaでプレーしています。ラガバンの宝物トークンを割った瞬間にフリーズすることが３回ほど続いています。修正をいただければ嬉しいです。
5 votes -
5 votes
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No resolve since update
Since the pre-release hype TMNT update, I have lost two games in a row due to timing out. Opponents will play something that has to resolve and it won't. There is no button and the timer just burns away. 2/25/26.
5 votes -
Timeless Historic Freezing
Timeless Historic freezing and timers become ineffective after final timer expires.
5 votes -
Opponent ropes, warning message, attention please
Opponent ropes, warning message, when opponent finishes roping the options button disappears, music and animations "companion" still work but no other way to interact. Android tablet. Have repaired game files, 3 times now, can't play. Your attention would be appreciated.
5 votes -
4 votes
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Game Crashes Across Multiple Formats
I've had half a dozen games freeze & crash on me mid-match today, 2/24/2026 on my Android phone. I've played in Brawl, Standard, the Phantom Draft Mid-Week event & a Standard Event, & the same issue occurred.
I would make a decision on blocking an opponents creature, letting a spell resolve, et cetera, the game would get stuck in whatever turn step or part of the stacks resolution it was on, my timer would turn on even if I didn't have priority, & the game would freeze.
Even conceding the game doesn't work, as I can't leave the game. I can only emote to my opponent.
I've done multiple game file repairs from my phone, & none seemed to have resolved the issue.
I've had half a dozen games freeze & crash on me mid-match today, 2/24/2026 on my Android phone. I've played in Brawl, Standard, the Phantom Draft Mid-Week event & a Standard Event, & the same issue occurred.
I would make a decision on blocking an opponents creature, letting a spell resolve, et cetera, the game would get stuck in whatever turn step or part of the stacks resolution it was on, my timer would turn on even if I didn't have priority, & the game would freeze.
Even conceding the game doesn't work, as I can't leave the game. I…
5 votes -
Unable to change deck format
- Change existing deck format from Standard to On the Edge
- PC and iOS
- Change existing deck format from Standard to On the Edge. And then, it can not be changed the format.
- Bug fix immediately
- Refer attached file
- Nothing
5 votes -
Can't change the era of a deck in deck edit
when you try and change a deck from say Timeless to Historic in the deck editor, you can't do it.
KP
4 votes -
Protection from color
Just lost a ranked match because I couldn’t allocate where to send damage because my opponents creature had protection from green and it gave me no options but to sit there and concede.
1 vote -
Kaldra Compleat Bug
In my powered cube premier draft game, I attacked with a dashed Ragavan, Nimble Pilferer, equipped with Kaldra Compleat. My opponent blocked with his Fury equipped with Batterskull. After combat damage had resolved, the Fury should have been exiled, because Kaldra Compleat says "Equipped creature gets +5/+5 and has first strike, trample, indestructible, haste, and "Whenever this creature deals combat damage to a creature, exile that creature."". But the Fury went to the graveyard, and then on their turn was put back into play with Portal to Phyrexia, which my opponent then turned into a copy of Fury with Saheeli, Sublime Artificer, then equipped the Batterskull and attacked me for lethal damage. So this bug with Kaldra Compleat caused me to lose this game.
In my powered cube premier draft game, I attacked with a dashed Ragavan, Nimble Pilferer, equipped with Kaldra Compleat. My opponent blocked with his Fury equipped with Batterskull. After combat damage had resolved, the Fury should have been exiled, because Kaldra Compleat says "Equipped creature gets +5/+5 and has first strike, trample, indestructible, haste, and "Whenever this creature deals combat damage to a creature, exile that creature."". But the Fury went to the graveyard, and then on their turn was put back into play with Portal to Phyrexia, which my opponent then turned into a copy of Fury with Saheeli,…
8 votes -
Tutorial wisp keep popping up on my Home Screen
The tutorial wisp keeps on popping up every time I enter the Home Screen. Ever after completing all of my quest, it still says that I have a quest to complete. It is really annoying and is driving me insane!!! Why is there no option to turn it off!
8 votes -
Bugged legality for Currency Converter in Timeless
Currency Converter is currently not legal in timeless despite it not being banned or restricted in the format.
10 votes -
Issue companion/Change format
Since the latest update, I can't change the deck Format in the deck builder or change the companion. The format menu is hiden behind the menu of the deck and the companion are the one by default, all other companion just don't appear.
6 votes -
Winternight Stories
I cast Winternight Stories, but did not get credit for this Achievement. I am really hoping to get the Festive title, but it didn't work today. Please investigate. TY.
5 votes -
Daily deals, 4 lands offered, 1 land missing
I would like to buy John Avon lands for a looong time, probably more than 2 years.
Today I see them in the store!
However, there are only 4 lands offered, Island is missing.
I do not own that island land, I have double checked that.
Please, could you reoffer those lands again? Thx you for answer.
4 votes -
bug on selected deck type page, change type menu drop down
theres as bug in the drop down menu on the page where you change the type of deck, once a deck type is already selected, the drop down menu where the deck format is, once you select the menu to change the type of deck, the options to be selected are all in behind another post un seeable and un selectable ... it wasnt always there so im assuming its in a update...
5 votes -
Constant Disconnection
The game has been disconnecting constantly again. Please help to fix this bug/problem as the gameplay experience is being affected severely.
5 votes -
Companions not loading
My companions do not come up at all when I go to that section when editing a deck. They come up just fine from my profile, but not when I want to apply one to a deck when editing. PLEASE FIX THIS
6 votes -
deck format setting dropw down apears BEHIND ui
deck format setting dropw down apears BEHIND ui
5 votes
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