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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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428 results found

  1. Glitched Tolarian Academy duplicate for my OG Dominaria Karn

    I built a pile but when I thought I took an OG 4 mana Karn I think the game bugged out and deposited an additional Tolarian academy into my cube pile? Is this even possible? I was going to accept it till I noticed Karn was missing and the deck has the ability to go T1 Academy - Lotus- Lotus Petal -Tap Academy-D Ritual - 7 mana ugin, make mana THAT 4 mana Karn but now I have a duplicate 2 of Tolarian academy. I don’t want the duplicate even if it’s busted because I have Tezzeret and Expedition map…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. anthologies

    returning anthology packs.

    It would be a great help if many of the anthology bundles like the ones for explorer or pioneer for example were to come back,
    especially since last year around march to may there were reruns of the first anthology (EA1)
    however EA2 and EA3 were nowhere to be seen, it just abruptly stopped.

    if it continued and a chance to buy the previous anthologies people missed it would be much obliged.

    1 vote

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  3. Control target creature incorrect triggered effects/interactions

    Playing on Arena, I have a Sauron deck and I have been notcing a couple incorrect rules interaction when it come to taking control of target opponents creature. For example, I played Hijack (gain control of target creature until end of turn, it gains haste) on an opponents creature that had attached Ultima Weapon. Upon attacking with said creature, the trigger for Ultima weapon went to my opponent, and they destroyed the creature I was attacking with, instead of me destroying their creature. These kinds of missed/incorrect triggers and interactions are becoming more noticable as I play this deck

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Route for Parallax / Extended Art requests

    Can we have a route for requesting Parallax/Extended Art treatments for cards and tokens in previous sets that never got that treatment?

    Presuming there is a "Parallax team" as it were, as new sets continue to get this treatment, it would be wonderful to have a community route in for the most popular/desired "missed" cards to get this treatment.

    Top of my list for example is Riders of the Mark from LOTR - nearly all the other red human typal cards from that set got the parallax treatment except for probably the best card in that archetype! It feels terrible…

    1 vote

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  5. YEOE doesn't grant EoE rares, but 20 gems, when all available alchemy rares are already collected, except lands.

    Reproduction steps
    1) own 4 copies of all rare cards from alchemy bloomburrow, alchemy duskmourn, alchemy aetherdrift, alchemy khans of tarkir, alchemy end of eternities, except the rare lands from end of eternity(colloquially called checklands)
    2) miss multiple copies of many normal rares from the main set of end of eternity, like for example pinnacle star cage and chart the stars
    3) open an alchemy end of eternity booster
    4)get a rare in the booster

    Expected result:as the page detailing the booster contents says, this should result in the alchemy end of eternity rare being replaced by a end of…

    1 vote

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  6. App inaccessible after last android update

    After the. recent update on Android this (Galaxy S9 device: supprted via article) this Oct 15th the game is unplayable

    Support attempted:
    If your game is having some performance issues, such as crashing, freezing, or trouble starting:

    Make sure you're playing on a supported device - YES
    Make sure you have the latest update for the app - YES
    Check your device's internet connection: toggle WIFI off/on -YES
    Turn the device off and back on -YES
    Force close other applications that may be running in the background - YES
    Uninstall and reinstall the app - YES
    Make sure that you…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Consign to Memory bug

    I Lost the First match of the BO3 Qualifier because i played consign to Memory (counter target colorless spell) targeting a Sowing Mucospawn that have Devoid (has no color) and It missed. Consign didn't counter the creature even It Is colorless.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. [[Case of the Lost Witness]] + [[Ephemerate]] Incorrect rules interactions

    Hello Rules-engine team,

    I belive I encountered a gameplay bug (incorrect rules interaction) while playing arena cube when I attempted to [[Ephemerate]] a [[Fblthp, the Lost]] conjured by [[Case of the Lost Witness]]. Some more observations (log file too big to attach):

    • the spell was put on the stack, but seems to have not fully resolved since the Rebound reminder box didn't get created.
    • the conjured Fblthp did not get put in my hand
    • the ephemerate did go to my graveyard

    This was on PC client.

    Hope this helps spot an issue, and is not me wasting someones time because…

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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