MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3513 results found
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Recurring bug
There is a recurring bug which stops the duel and takes as if the resolution of the effect is pending by my initiative and then makes me lose by inactivity when I can't interact with it
7 votes -
Jump in not working
Jump in does not allow me to play at all. Allows me to pick one packet and then goes back to the home page after a loading screen.
5 votes -
Possible hacker?
I was playing a normal game of BO3 on Pioneer vs the player "iNSETO_MTG".
In the second game, the creature "Quantum Riddler" was played and somehow managed to attack a planeswalker I was controlling with haste. All of this happened on the same turn it was played.
I can't understand why it has haste.
I don't know if it's a bug or a hacker.I have serious doubts. I've attached screenshots.1 vote -
Michelangelo, the heart not able to be set as a secondary commander
I am not able to set Michelangelo, the heart as a secondary commander with other "partner - character select" commanders. (the other 4 seem to work)
3 votes -
Rare wild card in mythic pack
Since you release mythic packs on your game this bug exist. It has been YEARS and you have not fixed that bug. If we buy a MYTHIC PACK, we are not supposed to get a rare wildcard.
This happened again today on a Lorwyn mythic pack. I am on android but seen the post below that bug is generalized.What are you waiting for to fix the bug ?
7 votes -
game keeps crashing on android
Game keeps crashing since the new update TMNT every time i play a game or go to use orbs or anything. I have uninstalled and reinstalled 3 times now and still wont work. I am playing on a Samsung S24
7 votes -
Game is freezing
During a bot game I attempted to blink a creature and it caused my game to stop responding. The creature in question was a token copy (via helm of the host) of the mutation stack containing Titania, Protector of Argoth and Vadrok, Apex of Thunder. It is also important to note that my library currently contains several hundred cards (mostly P9) that were conjured there by an oracle of the alpha. Additionally the original Titania/vadrok pile has several equipment attached to it, embercleave and a couple of swords of this and that.
7 votes -
Timeless Historic Freezing
Timeless Historic freezing and timers become ineffective after final timer expires.
7 votes -
There is no L-slot cards in NEO flashback draft.
In new flashback draft NEO - only 14 cards in draft. Land card is missing. As long as this format has tapped dual lands it affects draft so much. For some reason you forgot to turn on 15th slot
4 votes -
Game crash in limited deckbuilding
steps to reproduce:
In draft deck building, try to add basic lands to the deck, then maximize deck again. this causes game ti crash. I'm unable to proceed, since this bug persists even after clearing game assets.platform: android
expectation: no crash
screenshot shows the state where the game froze
5 votes -
Match Play Button Bug and “Edit Deck” Freeze
All of the sudden today when I tried to play it wouldn’t let me make edits to any of my existing decks because every time I tried to “Edit Decks”, the game would get stuck in a loop and would not load. After restarting I decided to see if it was even playable, and even after selecting the type of matchmaking, ranked or not, the play button is not clickable and won’t launch any matchmaking. I was eventually able to get into matchmaking by repeatedly trying and failing with restarting the client. I’ve done and tested this both on PC and Mobile/Ipad.
All of the sudden today when I tried to play it wouldn’t let me make edits to any of my existing decks because every time I tried to “Edit Decks”, the game would get stuck in a loop and would not load. After restarting I decided to see if it was even playable, and even after selecting the type of matchmaking, ranked or not, the play button is not clickable and won’t launch any matchmaking. I was eventually able to get into matchmaking by repeatedly trying and failing with restarting the client. I’ve done and tested this both on PC…
2 votes -
Vivien Reid White Color Challenge Bug
Right after the turn I kill the 5/3 who cant be hit by spells, enemy bot freezes and does nothing. Just skips to Main Phase 2 and stops there for eternity
1 vote -
cant concede during trigger
Once bloodletter of aclazotz starts an infinite combo with 1 damage pings, you cannot concede. If you have 1000 life from a lifegain deck and someone hits this infinite combo, you are stuck watching 1 damage pings for 1000 ticks
3 votes -
deck issues
when i go to edit some decks screen says waiting for server and i get the buffering circle. does not seem to connect. have to restart but still cannot edit some decks. have tried fresh install but still the same
3 votes -
Bug with Momo - cost reduction not counted
When I'm playing momo, even though I'm supposed to have a cost reduction on the first flying non lemur creature spell I'm playing, it is never applying. I see the message "cost reduced to" while going on my card by it's the normal card cost...
1 vote -
overwhelming splendor
If it allows for mana abilities, then why can't I use the mana abilities on Book of the Exalted?
1 vote -
Locking screen
Since last update. Constant game lock. Reconnect required
7 votes -
Frozen When slow WiFi, or opponent leaves?
I had a couple games frozen mid-play or match finding. Here’s a game frozen where it forced my concede.
7 votes -
Bug
When loading the game, text and images are not displaying properly. Text on cards is not legible, and important game info like life totals and planeswalker loyalty is covered by white boxes. This impacted my gameplay and led to me losing matches in my powered cube draft.
7 votes -
Freezing
The game freezes mid-match on my Pixel 3a making it unplayable because I'm getting dumped out of events with losses.
This only started with the latest update.
6 votes
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