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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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529 results found

  1. Leyline of Resonance causing Android client to crash

    When I have Leyline of Resonance on the battle field occasionally the copies of a spell will not enter the stack causing my client to freeze. I cannot cast any spells and toggling the view of the stack stops working (I can tap the button but the cards shown don't move). If I restart the client, I can get back into the game and continue play.

    I have not been able to replicate it consistently or get a good log file (because my client closes to get back into the game). I did try to repair the game files and…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Recall Cost Cannot Cast

    When casting cards such as Deception and Melancholy, if you cast them for the recall cost, they will become uncontrollable.
    1. Manually Generate Mana (or Auto-Tap) 2. Cast it for its evoke cost 3. Anything you cast for its evoke cost goes on the stack. 4. Mana is not spent and the card is no longer playable. 5. You cannot do anything until the time limit has expired, and your turn ends.
    Tried solutions: ○ Restart and rejoin the active match → No improvement ○ Repair game files → No improvement Target device ○iPhone Air iOS26.2 ○iPad mini iOS

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Route for Parallax / Extended Art requests

    Can we have a route for requesting Parallax/Extended Art treatments for cards and tokens in previous sets that never got that treatment?

    Presuming there is a "Parallax team" as it were, as new sets continue to get this treatment, it would be wonderful to have a community route in for the most popular/desired "missed" cards to get this treatment.

    Top of my list for example is Riders of the Mark from LOTR - nearly all the other red human typal cards from that set got the parallax treatment except for probably the best card in that archetype! It feels terrible…

    1 vote

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  4. Game crashed, game won't let me in coz it keeps going into the game that crashed when it searches for active matches

    The game crashed while playing a friend, after restarting the game several times it's no longer letting me back into the game as it's checking for active matches, then putting me in the game that glitched & locking me in the waiting screeen. I literally can't play the game anymore.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  5. Battle pass

    If I purchase additional levels, will I get the same number of boosters as listed?

    1 vote

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  6. creature type shrine

    my opponent created shrine creature tokens and casted a shrine creature so I chose a card from the spellbook that targets creatures of the chosen type but shrine creature type was not listed even though the creatures on the battlefield were listed as legendary enchantment creature- shrine. So i should have been able to wipe the board by choosing shrine as the creature type however because its not listed as a creature type i was unable to choose this option.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Inaccurate Set Collection

    Set collection says I have one copy of all commons, uncommons, rares, and mythics (and as you can see I've opened probably 100 packs), but it also says I'm missing a land. When I view my collection I see that I have no copies of Escape Tunnel.

    (1) Why would I have zero copies of that particular card?
    (2) Why is it not listed as a "missing" common in the set of commons?

    It seems the only way to complete TMNT would be to craft four copies, but that doesn't line up with my understanding of how this…

    1 vote

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  8. 1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. 1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. game gorked

    was playing with a friend. it kicked him back to the menu. after a few minutes of frozen gameplay, I conceded. I closed the game, fully closed steam, and opened everything back up. stuck on loading screen that says "description" repeatedly and in two languages. bottom of the screen says "waiting for opponent" though he has also closed the game fully.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Can't purchase gems on PC

    Can't purchase gems on PC. The PayPal option does not work either

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  12. secret tunnel

    Secret Tunnel specifies that it must target two creatures that share a creature type. I have had opponens that target only one creature and it still works. This should not work because it needs two targets.

    1 vote

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  13. consign to memory

    consign to memory to counter warp ability does not work, it pass directly even with full ctrl

    1 vote

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  14. Rottenmouth Viper BLight

    Blight doesnt work on this already ******** card

    1 vote

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  15. It's not possible to get Escape Tunnel from TMNT packs

    I've opened 100 TMNT packs and have zero copies of Escape Tunnel despite it being listed as a card in the set. It seems to me this card should either not be counted as part of the set completion, or it should be possible to draw.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  16. draft : deconnection & difficulty to join back

    Draft didn't work as expected, many bugs when joining and joining back this morning

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  17. Maximum overdrive

    When I use an indestructible instant on creature being killed by maximum overdrive it doesn't work the creature is destroyed anyway

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  18. Incorrect Artist Name - Bug

    Sorry, I didn't put this in the "bug" category, but I noticed that the basic islands cards from the original Lorwyn have the names of the artists incorrectly listed.
    Island 288/301 Martina Pilcerova (in arena Rob Alexander)
    Island 289/301 Rob Alexander (in arena Martina Pilcerova)
    I compare with real cards. Sorry if I`m wrong:-)

    2 votes

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  19. card sleeve

    I have Paid 6000 coins for a card sleeve and i have got it. Now, when i select the new card sleeve, it doesnt work... can you just please check it out? thankyou

    1 vote

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  20. stop didn't work on upkeep

    Hello, I expierciened a frustrating bug when stop didn't work on upkeep so I couldn't cast piercing exhale. It was supposed to let me surveil 2 meaning I could have put abzan devotee into the graveyard and cast it for it's activated cost, essentially drawing me a card! I lost because the timer stop didn't allow me to do this, please help

    2 votes

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MTG Arena Bugs & Product Suggestions

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