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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1447 results found

  1. Your game is full of hackers and modders

    I’ve said it before I’ll say it again. This game is minimizable and crossplatform meaning people who are playing on pc or phones are using third party apps. No one can prove it and only you can I’m not putting a single cent into this game until it’s fixed. In reality which this is no one is allowed to cheat. So why am I being dealt this problem on a daily basis? In tournaments they would be banned for life for committing to those actions, mind you in reality people do cheat but that is the circumstances they’d be dealt…

    40 votes

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    71 comments  ·  Gameplay  ·  Admin →
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  2. Vincent Valentine

    Vincent Valentine's triggered ability doesn't proc on the first enemy creature that dies. It seems to start working properly only after the second enemy creature that dies. This situation has been observed a dozen times.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. MTG Arena Shuffler doesn’t work is broken is not random

    Fix the code maybe? Community has been mad for a long time.

    20 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Commander

    This again is not a problem BUT PLEASE READ! I believe there is no reason commander should not be in this game. you should add commander and allow the ability for bots to fill empty slots in custom matches with friends. also please back track and add cards from old commander precons or make new commander precons have arena codes I feel this would make more incentives. You even have some commander cards and a sol ring pet I feel commander is a needed game mode for arena.

    5 votes

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  5. paypal

    Pyapal Not Working
    Captured Log:
    " js:1: Uncaught SyntaxError: Unexpected token . "

    3 votes

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    0 comments  ·  Store  ·  Admin →
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  6. Unable to Select Card in Premium Draft

    I would like to request a refund on my draft due to a bug in the client that caused me to lose out on a key card.

    1. Give us the steps to reproduce the bug:
    2. enter premium draft
    3. select cards normally until pack 1 pick 6
    4. drag vampire interloper towards my deck, but then put it back
    5. vampire interloper visually disappears and is unable to be selected or dragged into the deck.

    6.   Note which platform you’re using (PC, Mac, Android, or iOS)
      

      PC - Version 2021.9.0.3880.888241

    7.   Enter the actual results you’re experiencing
      
    8. as a result i was unable to…

    105 votes

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    7 comments  ·  Events  ·  Admin →
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  7. authentication failed

    I can't log in and it keeps saying authentication failed when the internet works for everything else

    60 votes

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  8. Android Magic Arena doesn’t work on Wifi

    I have a Samsung Galaxy S21 Ultra and ever since BRO was released, it refuses to connect via WiFi (see screenshot) - even when you tell it to retry connection, it never works. It works as expected only via mobile (T-Mobile 5G). Even the latest patch released on 11/22/22 didn't fix the issue.

    9 votes

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  9. Sideboard

    Unable to move cards to sideboard by dragging from main deck. Noted on iOS and Mac.

    1 vote

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  10. Please add Planechase and Two-headed Giant.

    Me and my friends are all huge fans of Planechase, and to a lesser extent Two-headed Giant. I had never heard of Planechase until duels of the Planeswalkers 2013 but it quickly became my favorite game mode. So much so that I bought the Planechase anthology. I took it to my local game shop and now everyone there who had never heard of it before are addicted to it.

    For anyone who does not know what Planechase is, it is a gamemode where there is a extra deck of cards in the middle of the board. At the start of…

    21 votes

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  11. Siege dragon not working even if no wall is in play

    I played against a friend that had mostly 3/3's on the board and I had a Siege dragon into play. Before attacking with the Siege dragon and my other créatures, I decided to play Pyroclasm so when I would declare attacks, the Siege dragon would destroy his 3/3's and so would not be able to block. Unfortunately nothing happened.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Momo, Friendly Flyer Bug

    Momo, Friendly Flyer is not registering as a legendary creature when building a brawl deck in iOS.

    1 vote

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  13. Siege dragon not working even if no wall is in play

    I played against a friend that had mostly 3/3's on the board and I had a Siege dragon into play. Before attacking with the Siege dragon and my other créatures, I decided to play Pyroclasm so when I would declare attacks, the Siege dragon would destroy his 3/3's and so would not be able to block. Unfortunately nothing happened.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  14. The Chain Veil No Longer Works 9/19/25

    I play a deck in timeless where the main strategy is ultimating Ugin, Eye of the Storms on the second turn. Unfortunately, the new update(on both mobile and PC) has stopped the use of the only card that can do this, The Chain Veil. The bug goes as follows: I use my planeswalker once normally, with it's once-per-turn loyalty ability. Then, I use the Chain Veil to supposedly use the ability again. Now, the planeswalker is highlighted blue again, but when I try to click it, the highlight is removed and I can't use it, even though the loyalty counters…

    17 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  15. Graphics options isn't scrolling

    In graphics option while Quality Level sets on Custom I can't scroll down for all the options.
    1. Give us the steps to reproduce the bug: Just opened Graphics option section;
    2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS): Mac;
    3. Enter the actual results you’re experiencing: At the bottom you can see that there is another setting and I can't scroll down to it;
    4. Enter the expected results of the feature: Scroll down and see the full list;
    5. Add any relevant screenshots/videos: I added screenshot of hidden section at the bottom…

    2 votes

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  16. MTG game Timeless - Emrakul The Aeons Torn card not correct working wth Static Prison

    I played a Game in timeless and i have just played Ghalta the Stampede tyrant and got Emrakul The Aeons Torn out my opponent played Static Prison and coult Target Emrakul The Aeons Torn with it bu on the card it clearly says Protections from spells with 1 or more colors. this is a very clear Error and bug and should not even work. i would suggest fix this emediatly because this makes the card complete broken towards one of the most popular cards in the game

    Fix Emrakul please

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Ui for card resizing after turn is hot garbage - card shrinking every turn sucks - resizing of cards is broken

    2025.51.0.3061.1174431 - IPAD pro with iOS 18.6

    This Build has a bug with the card resizing every turn. The card shrinkage is too high. Please either roll back or create a setting for card resizing. I personally would have them big all the time and change where the emotes are on the screen. Please preference the actual card text over emotes!

    3 votes

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  18. Cards Stuck in Air

    On IOS, the cards stay in the air! What’s worst is that some cards stay on the stack, making it impossible for me to use them! This makes the tutorial impossible!!!
    I am very disappointed at you lack of care! I wanted to play the game, but I can’t!
    Go on an iPhone, play through the tutorial, and see what I’m talking about!!!

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Maelstrom of the spirit dragon not working with Charring Bite

    As the title says, sometimes red mana added with Maelstrom cannot be used to cast an omen. I noted that it worked fine after I put my fourth land, (cavern of souls) down

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. error updating data

    after the last update on march 5 with the relase of alchemy karlov manor i keep receiveng the message of ''error updating data'' i tried to reestart my internet, didnt work, tried to delete and donwload the game again still didnt worked, and this error keeps ocurring in my mobile as well, please solve this problem as fast as you can.

    45 votes

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