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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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6174 results found

  1. Jump In 3 Times event mission

    For the jump in 3 times mission, I have completed it at least three times with a variation of doing the same jump in 3 times, resigning each time, resigning each time without going back to the home screen, and trying a couple different jump ins and have spent a couple tokens and aprox. 3-5K in gold to try and complete it but it has never progressed past 2 out of 3. Is there a workaround for this or is it bug? I have seen other people have the same issue as well.

    1. Try and complete the " Complete Jump…
    24 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. stone brain

    The stone brain had been working a little more often after the patch on 11/22/22, but after game play, it still will not bring up the window in order to choose a card. It worked about 9/10 times, but that 10% is crucial. please fix.

    21 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Stop with Alchemy in Historic please!!

    Hi,

    Please, PLEASE stop putting Alchemy and other digital only cards cards in Historic (or other non-alchemy formats for that matter..)
    It's such a dumb format now, just as Alchemy itself is just horrible.

    If you want to have Alchemy/Jumpstart on Arena, fine, but please leave Historic alone! If I wanted something where cards get made out of nothing I'd be playing heartstone or Eternal.

    Jumpstart Horizons and Alchemy should not exist.

    31 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Suggestion Make an historic brawl mode without alchemy card.

    Suggestion : Make a historic brawl mode without Alchemy card.

    19 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Portion of the screen is cutoff in fullscreen mode on a mac computer.

    When you go to fullscreen mode on an apple computer, a potion of the screen is cutoff and you cannot read the text of cards. This happens in and out of a match.

    4 votes

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  6. Forced concede because opponent took too long

    Opponent was playing the scurry oak infinite life gain tokens combo and repeated it 170 times. While waiting there was nothing I could do, no instant response I could play. While waiting for the opponent to do their thing, waiting to draw a board wipe, I got a warning "You haven't acted recently. Act soon or you'll concede the game" although there was nothing I could do. When my opponent finally timed out and finished their turn, right when my turn started the game conceded for me, even though I could have drawn my board wipe. There is no reason…

    28 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  7. White bar

    While playing Bo3 on Android, after sideboarding, a white bar appears on the top part. It stays there even after the game has finished and it covers the main menu tabs.

    28 votes

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  8. fleem

    During September, I got the mastery pass, did a pick two OM1 draft, and opened a number of OM1 packs. I checked for the Fleem cosmetics yesterday, but did not get an alert or see them in my profile.

    19 votes

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    0 comments  ·  Events  ·  Admin →
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  9. Game crashes

    Game crashes at multiple occasions. Quite annoying if you just spent 10.000 gold to take part in a premium draft (and the game crashes while drafting = random card & while playing = loosing).

    Is it possible to redeem the 10000 gold?

    24 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Scute Swarm Bug

    The game times out on you if you reproduce too many scute swarms with a life gaining card like Prosperous innkeeper. I timed out because I made 175 scute swarms plus added those life counters and it would not let me skip the scute swarm making graphics or move onto my next step. So it prevented me from attacking to end the game and then from taking another turn until my timer expired.

    31 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  11. Did not receive Draft reward

    I won three games in a Crimson Vow premier draft. The reward (1000 gems and two packs) appeared on screen with the Claim Reward button, but after that I did not have those rewards.

    26 votes

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    4 comments  ·  Events  ·  Admin →
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  12. Stuck on Retrieving Asset Manifest screen

    Stuck on Retrieving Asset Manifest screen
    Tried uninstalling/reinstalling. Playing on Pixel 4A. Never encountered this before but it seems many others have on Macs.

    1. Start game
    2. Android - Pixel 4A phone
    3. Stuck on the initial "Retrieving Asset Manifest" screen for a very long time until it says "Error Updating Data, Please check your connection and try again". ( I was able to download other things with this same connection, on the same device)
    4. Should not be stuck on this screen.
    5. Screenshot attached
    6. Unplugged my router and modem, then plugged them back in. After Reconnecting, was able to get past the…
    30 votes

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  13. Show All Set Versions of a Card when Expanded

    Show all set versions of a card when expanded although the sets are checked in the list. Maybe could put a checkbox "Show all versions".

    3 votes

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  14. Opportunity to play instant passed over

    I had an opportunity to play an instant but it was passed over. This ruined a combo and should have lost me the game.

    21 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  15. bug with Cursecloth Wrappings?

    during draft on a PC I tried to embalm Basri, Tomorrow's Champion with the activated ability of Cursecloth Wrappings. I had ample white mana open but when trying to pay the embalm cost, I recieved an error message reading "cannot be completed due to unpayable cost" Did I not take another cost into account or is this a bug in Aetherdrift gameplay?

    30 votes

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    11 comments  ·  Gameplay  ·  Admin →
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  16. Support M1 (apple silicon) on macOS

    Please release a fat binary of MTGA for macOS that also supports the M1 arm chip. The CPU and power requirements are needlessly increased by running the game through the intel emulation layer.

    25 votes

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  17. Take Alchemy out of Historic Brawl

    I use Historic Brawl to playtest REAL cards in a format which is the closest relative to EDH. Separate alchemy from historic brawl! It's hard enough reading a double sided card when you're on a timer let alone a specialize card with 5 different variations. Also Oracle of the Alpha was a mistake, especially in a format with a max deck size. The fact that only blue players can play a card which adds 9 cards to a 100 card limit deck and the fact that those cards are not available to other players in the format unless they play…

    16 votes

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  18. yargle day death by vanilla

    I have twice now won a game where the only creature spcells I cast where Vanilla and I have casted 5+ creature spells each game. I have not gotten the achievement.
    1st game I reanimated my opponents creatures and used ninjutsu.
    2nd game I casted 4 different vanilla creatures but casted 3 of them twice.

    26 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. every card i draw is a land in a ranked match

    every card i draw is a land in ranked match cheaters?

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Unable to cast spells at instant speed

    During game 3 in Traditional Draft, I was suddenly unable to cast spells at instant speed. Could not trigger Ninjuitsu, and could not cast a Spell Pierce to counter my opponent's bomb. This caused me to lose the match-up.

    26 votes

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    0 comments  ·  Gameplay  ·  Admin →
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