MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
5991 results found
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draw and idles stops Game during winning attack
draws and idles stops Game during winning attack cant even concede timers out every thing else though hmmmm to many cheaters ty for not fixing this problem for years
3 votes -
draw and idles stops Game during winning attack
every time Im about to win during my attack some how it become a draw or just stops and timers runs out game still running everything works on the board Kick the cheaters out your game please
3 votes -
I have not received reward of 400 gems once I achieved the exp
I have not received reward of 400 gems once I achieved the exp
2 votes -
Personal Ban List in Play Queue
In the Play Queue, allow the player to choose cards or colors to "ban" for their games. For example, if I don't want to match against Monstrous Rage and Manifold Mouse, I can select those cards for my personal "ban list" and I won't play against them. I think of this like kitchen table Magic where you set your own house rules with your friends. Queue times may be longer but I would trade a longer wait time for a more enjoyable experience.
Of course leave the Ranked Queue for competitive play as is.
3 votes -
Draft game ended suddenly
Hi there,
just was 2 turns into a Draft game when it suddenly said "Waiting for server" and after a couple of seconds I was back at the draft screen that shows my current wins. It seemed it was neither counter as a win or loss (maybe a draw?). Anyway it was worth reporting.
Edit: After the next game that I won I had an additional loss on my tally...
This obviously hurts, especially in a Premier Draft. Could I get some form of refund?
7 votes -
Please, bring Unstable lands back to the shop
It would be great if lands like the John Avon lands like Unstable came back to the shop!
I couldn't get them at the time as I wasn't playing at the time and would love to add them to my collection.
I would definitely buy them this time, and also other similar style full landscape lands.
I hope my request can reach you.Thank you
3 votes -
Why is paradox engine still not banned in brawl?
Still waiting for paradox engine, one of the most unfun cards in the game, to be banned. If you want fun, engaging game play, just ban it already.
4 votes -
Unable to activate Alquist Proft ability
Hello! During a game today, I was unable to activate the ability of Alquist Proft on my opponent's turn. This happened twice, and both times I looked at all the cards on the battlefield to see if there was an effect that would shut off the ability. I couldn't find one.
3 votes -
why do I get put against the perfect counter every game in unranked?
every game in unranked is against something that has the perfect response immediately, even the decks that are over 100 cards? Garbage game is rigged so hard at this point it is not even enjoyable, when will wizards address the extremely sorry state that their matchmaker and shuffler is in?
6 votes -
Sephiroth Triggers on Itself
Sephiroth, Fabled Soldier triggers when itself dies when the card says another creature
2 votes -
Visual Bug with G.F Cerberus Copy
There was a visual bug of a spell never leaving the stack with the Summon Creature G.F Cerberus. The copied spell remained on my screen even after resolving twice.
2 votes -
Did not receive my 2 Mythic Reward Lvl 21 Aetherdrift cards
Upon reaching my level 21 achievement, I did NOT receive my 2 mythic Aetherdrift cards.
5 votes -
Conjure cards are stupid
Conjure cards are completely arena based, and shouldn't taint the idea of playing magic.
This is a completely different game that if you want to include should be it's own format.6 votes -
Drawing issues with 11 land drawed in a row over 22 lands .....
1 game on 4 I have this issue of over drawing lands in a deck with very few lands in it.
Getting half my lands in a row is just not something that happened that often in real life, so please change your deck shuffle algorithm, it's really bad right now.
I will keep adding screens and examples until this issues is fixed or if I'm too much anoyed by it and stop the game anyway it is a big default of the game and really ruining the game experience that real magic player could haveHere first example: for 22 lands on the 20 firsts cards drawed, I've got 10 lands.
Here second example for 22 lands on 30 firsts cards drawed, I've got 16 lands.1 game on 4 I have this issue of over drawing lands in a deck with very few lands in it.
Getting half my lands in a row is just not something that happened that often in real life, so please change your deck shuffle algorithm, it's really bad right now.
I will keep adding screens and examples until this issues is fixed or if I'm too much anoyed by it and stop the game anyway it is a big default of the game and really ruining the game experience that real magic player could haveHere first example: for…
3 votes -
Game is broken
Fix your game.....nothing is balanced anymore, and frankly I will never spend $$ on this game.
3 votes -
One Ring crashes IOS Mobile App
When i play the One Ring or when i put a Burden Counter on it to draw a card my mobile App crashes. I can restart the App but it happens everytime with the One Ring.
2 votes -
weekly wins didn't reset
My weekly wins didn't reset
4 votes -
Game disconnecting from server (not internet issue)
During matches, game disconnects from server, despite no internet issues on my end. Bcause of this, I'm not getting daily quest credit for casting specific spell colors.
4 votes -
Two Mythic cards were not received as reward for Mastery Pass AetherDrift (level 9 and 12)
I didn't receive rewards for Mastery Pass AetherDrift (level 9 and 12) for 2 Mythic Cards (4 mythic rewards total). In attachment is log after getting to level 12
Could not attach log, too large
5 votes -
Mastery Pass Reward (2 Mythic cards) not received
Mastery Pass Reward for level 9 (2 Mythic cards) not received
4 votes
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