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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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948 results found

  1. Conjure cards are stupid

    Conjure cards are completely arena based, and shouldn't taint the idea of playing magic.
    This is a completely different game that if you want to include should be it's own format.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Pathetic rigged nonsense version of magic the gathering

    Game feels even more rigged after the new set was released, each game is massively one sided. There is no back and forth anymore, its just one player sweeping and every game in standard takes less than 3 minutes and it is completely pathetic. Truly no reason the format should be this fast, this needs to be adjusted massively to allow people to actually play the game.

    8 votes

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  3. Segregate Alchemy in Brawl

    Dear WOTC,

    It is no shock that 95% of your community hates Alchemy. It's probably one of the worst ideas you have ever come up with. Not only are the cards completely broken, you force players to have to face them in Brawl. Brawl is the closest product you offer to Duel Commander on Arena, yet you don't adhere to its ban list, you make rebalancings that are not logical according to the power level and force feed players the Alchemy card pool. The result is that a Brawl player who wants to get as close as possible to paper…

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. network connection

    I completed the player draft portion of my event and now when I click play to play my first game I get a "Network Error" "Unable to join event. Try again later."

    7 votes

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    1 comment  ·  Events  ·  Admin →
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  5. Etrata ability not allowed to work

    I had etrata in play, I had a swamp, an island, and 2 colorless lands untapped, and 2 face down creatures from etrata's on hit ability. My opponent played a bunch of creatures and I was not even given the option to turn a creature face up.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Starter decks not providing the cards, not receiving starter decks from starter deck duel

    Starting decks not providing cards, Starter deck duel not providing decks,

    I am on PC, returning account first time on steam. My 5 mono color starter decks all say they require 20-40 wild cards to complete. The starter deck duel is also not giving me the decks after winning three times with them. As it is I don't have any decks with which to play the game due to these bugs.

    8 votes

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  7. App crash when commander is cast

    Brawl mode
    Each time a commander is cast, the app crash and i cant log back in until the match is over from the auto concede. Its been like that for days, cant complete my tasks, cant earn xp and gold.
    Its highly frustrating

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  8. ICR Upgrade

    I think there is a problem with the upgrade rate of ICRs. According to your website: https://magic.wizards.com/en/mtgarena/drop-rates?utm_medium=product&utm_source=arena#golden-packs "The ICRs included in Daily Win Rewards are uncommon standard-legal cards*, each of which may upgrade to a rare card (1:10)." However I have played for at least three days and received all 18 ICRs from the daily win rewards but not one of them upgraded to a Rare Card. Maybe there is a bug in the latest relase. I would appreciate it if you could retroactively upgrade some of the cards or reward a wildcard.
    Best wishes

    1 vote

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  9. Bug Metagame Challange Explorer 12 April

    I'm here to report bugs on the metagame challenge Explorer, I was stripped of 400 gems and 2000 gold because of this bug, while the client was looking for the user I was supposed to play with, it kicked me out of the game and while I was trying to re-enter, it kicked me out again, when the event ended with my defeat (caused by the loss of time because I couldn't access) I was stripped of gems and gold without being able to do anything! Fix this Bug! Now I demand the full return of the resources you "stole"…

    2 votes

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    2 comments  ·  Events  ·  Admin →
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  10. Game suck shitholes

    Fix the matchmaking and Shuffler
    The rigging is obvious
    wait 45 seconds for a game - go second - instant loss - flood
    wait 45 seconds for a game - wow instant win - go first - perfect draw
    wait 45 seconds for a game - go second loss - drought
    wait 45 seconds for a game - go second - loss - all single color lands -
    wait 40 seconds - switch decks - instant game time - rinse and repeat

    12000 games = exactly 50% win rate - even after many, many instant concedes - how wierd -…

    9 votes

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  11. No chance to cast Snakeskin veil in response to a removal spell

    Despite having open mana I was not given a chance to cast an instant spell when my opponent cast a shot the sheriff and cut down. Just made it to Mythic for the first time and sure as **** shouldn’t be losing ranking points because of your system not working properly

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Starter duel 4

    Playing the game for iPad.
    Starter duel 4 (black) crashes when I play confront the assault as requested by the game. It does not create any token and still asks me to select a block for the attack, which should be the non given token. I am therefore unable to proceed.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Emberheart Challenger - its triggered card draw ability is triggering multiple times.

    Emberheart Challenger - its triggered card draw ability is triggering multiple times per turn instead of the first time only

    1 vote

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  14. Dies to Doom Blade Won't Complete

    The Dies to Doom Blade achievement is bigger and won't register creature kills past a certain point. Sits on my screen game after game without changing, no matter how many creatures I kill.

    3 votes

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  15. The Fire nation Drill priority

    In draft I was not given the opportunity to activate The Fire Nation Drill to remove Hexproof in response to Enter the Avatar State. So the drill's own ability fizzled.
    I should not have to enter Full Control to do something as simple as this. It cost me the game.

    1 vote

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  16. Ban Omniscience in BO1

    Omniscience needs to be banned in all Best-of-1 formats. It completely warps the format and makes decks other than pure Aggro unplayable. Having it legal for 4+ more years will simply kill creative brewing, as the "best" combo will always involve Omniscience.

    While it may be possible to technically "interact" with Omniscience combos, their resiliency and redundancy means that interaction is fruitless. Players wind up lacking any real agency, forced to either resign, or sit for 10 minutes and wait to see if the Omniscience combo fizzles. Omniscience simply needs to be banned.

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. Make Community Vintage Cube Possible By Allowing Crafting All Implemented Cards

    Vintage Cube is thriving on MTGO, including via community events. Arena has a similar history of community events, so why not allow Vintage Cube to happen here? I think that a large portion of the potential upside could be captured with surprisingly little work.

    Specifically:

    1) Make implemented-but-not-craftable cards craftable-but-only-legal-in-direct-challenge
    This is the only thing I realistically expect might happen as a result of this feature request, because it is a low-cost way to unlock marginal revenue and discover whether a market exists for the rest of this feature. (Note that Arena already warns when cards are not legal…

    6 votes

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  18. Can’t take game actions/losing connection to server

    Having issues completing games. Once in the server lags so bad that I can’t do any interactions and it just skips my turns. I feel like the other person just sees me not doing anything but I try to play cards and it just doesn’t let me, it occasionally lets me get it to work if I open a different tab and go back to it(I’m on iOS) but it will inevitably time me out and lose connection to the match entirely.

    1 vote

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  19. saga creature bug

    I lost a game because I wasn’t given priority when a saga’s chapter ability triggered. Specifically, when Chapter II of 'Summon: Fat Chocobo' triggered at the beginning of my first main phase, I wasn’t able to turn 'Ride the Shoopuf' into a creature and give it trample, which led to my defeat.

    2 votes

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  20. Cecil, Dark Knight transformation

    Cecil, Dark Knight was not transforming in a game I played. The player had two (One had already transformed). However, when they attacked and their life total was "Less than half" they were given a choice to transform. Cecil does not include a "Choice," as he MUST transform if the conditions are met.

    1 vote

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