MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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5979 results found
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I used a code sniffer and read the game code. STOP RIGGING IT.
You have the worst ******* code I've ever seen. You clearly rig the game in a terrible way, just let it be TRUE RNG, stop trying to force hands, it's such ******* ********.
In 200 games I have gone 2nd, TWO HUNDRED GAMES IN A ROW. STOP THIS. It should be I go 1st, I go 2nd, I go 1st, simple as. Don't **** people with RNG on this *, just force it, 1st, 2nd, 1st, 2nd. It's that **** easy.
And remove your garbage illogical shuffler, it is breaking the game. It gives 3-4 copies of cards back to back, it does impossible **** like making you draw 10 mana in a row. (Statisically impossible to happen, yet it happens 20-30 games in a row.) Literally a less than 1,300,000,000 chance to happen just ONCE, yet it happens 20-30 games in a row. Stop mana flooding, your code is god awful trash. I HAVE READ IT. You guys are ******* rigging the game interfering with this smoothing ********. JUST REMOVE IT. AND ADD TRADING TO THE TRADING CARD GAME.
I want to trade cards w/my friends, period. You guys are incompetent as ****.
You have the worst ******* code I've ever seen. You clearly rig the game in a terrible way, just let it be TRUE RNG, stop trying to force hands, it's such ******* ********.
In 200 games I have gone 2nd, TWO HUNDRED GAMES IN A ROW. STOP THIS. It should be I go 1st, I go 2nd, I go 1st, simple as. Don't **** people with RNG on this *, just force it, 1st, 2nd, 1st, 2nd. It's that **** easy.
And remove your garbage illogical shuffler, it is breaking the game. It gives 3-4 copies of cards…
8 votes -
Game feels just as rigged as this feedback page. There are over 500 pages of feedback about how rigged it is.
This is pathetic wizards. There are 500 pages of feedback that all pertain to how rigged your game is, and I doubt there is a response to even one. The blatant scamming of your customers should be illegal, and all of you should be massively ashamed of yourselves, considering how much different the online game plays compared to paper, there is no contest, this trash is rigged in order to increase profits for Hasbro, simple as that and incredibly sad considering this is all there is left of magic at this point.
5 votes -
Didn't receive Gold for completing Daily Quest
Completed Daily Quest"Cast 20 black or red spells." I did not receive the 500 Gold reward. I even closed and restarted the game and I have still not received it.
8 votes -
Ways to cheat
i think players are outside apps to effect the probability algorithms I noticed multiple times I get mana flooded and I use the computers re
5 votes -
Waiting For Server
Ever since the newest update, I will get a waiting for server issue with every single game that I play. It's annoying that I can't even play one game without server issues.
51 votes -
stuck on waiting for opponent
I am stuck on waiting for opponent, spent more than 10 minutes per time, I restarted MTGA 2 times and always the same, I also tried to start Arena on my android smartphone and the problem is still the same, I start the game and it goes directly to the match and it stucks on waiting for opponent
25 votes -
Not enough disk space
The game says I dont have enough disk space even though my phone has over 10 gb of storage space remaining. Any fix for this?
24 votes -
Nerf Heist from Alchemy!
The heist deck is not only strong, it is very slow to play from turn 1! It's no fun even if I'm lucky enough to win a disadvantageous mirror match, and it's no fun to play the meta because it takes so long!
Alchemy should stick to supporting unused mechanisms in standard construction! Don't force in alchemy original mechanisms that upset the game balance! Nerf this ****** card county as soon as possible! You said adjusting is the beauty of Alchemy, but you are full of lies. This is why the number of players is not increasing!
8 votes -
wastes
When wastes are included in a deck there is a server error preventing it from saving. Both regular and full art wastes have this issue.
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Magic The Gathering Arena 2022.12.16 - 11.54.09.02.DVR.mp4 44424 KB -
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2022-12-14 19-21-58.mp4 6962 KB -
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375 votes -
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Ward 2/game kicked
I notice I'm not the only one to have the ward issue. Thing is I was in a match in which gems were on the line. I lost because even after paying the ward cost he stayed protected. I have also lost several games alchemy event games in which I pay gems because I was booted from the sever. I spent a lot of money to enjoy the game and want to know if I will be refunded my lost gems
4 votes -
Tri lands
The tri lands with land types cannot be used in the chromatic cube unless the alternative art is purchased for 3000/600 gems each. I was able to play them after making the purchase
11 votes -
My arena rope was burning while waiting for my opponent's stack of triggers to resolve
I was waiting for a stack of triggers my opponent controlled to finish resolving and my rope was burning which caused me to lose mana I was tapping to cast my spell through no fault of my own as I could not make my opponent's triggers resolve faster
7 votes -
Shuffle
I don’t know what needs to change on y’all’s end, but losing games due to land multiple times in a payed tournament is crazy. In tabletop you can always 6way or 8way shuffle, almost always separating the deck properly. You guys just stack the deck, and land *****. I have also noticed that when playing regular non payed or ranked matches the deck is usually good. It’s only when it’s ranked or payed does the deck not shuffle properly.
28 votes -
Extra loss during Draft
Went 1-2 in a MOM premier draft, but got an extra loss after game 2 I think. After playing my third game the draft ended at 1-3. 17 lands screenshot is attached.
138 votes -
Waiting For Server
I Have Re-Installed The App, Logged Out & Back In Several Times & Tried On Many Different Days. I Can Download The UpDates No Problem, But CanNot Log In. Waiting For Server Has Been Killing This App For Too Long. Please Fix This.
Thank You!
7 votes -
Draw by cheating
At a scene where victory would be assured, the game is forcibly treated as a draw.
No logs can be taken, so cheating is suspected.
The player's name is linkanred.1 vote -
shuffler broken
when are you going to stop directly interfering with games. Some of us do not have the time to play best of 3 and I would really like to play without hand smoothing. It is the absolute worse thing MTG has ever done and having been with MTG since the beginning , I do know what I am talking about. Add the fact that I have been tracking my games since before hand smoothing I can honestly tell you mana *****/flood was less of an issue with the old shuffler. So either your development dept has no clue what they are doing or you are intentionally modifying the hands and the way games play out. Would it be so hard to let those of us play best of 1 with the old shuffler? Just give us a new game mode and those of us might actually continue to support your game again, I know for myself I stopped when I realized just how bad hand smoothing was for the game.
when are you going to stop directly interfering with games. Some of us do not have the time to play best of 3 and I would really like to play without hand smoothing. It is the absolute worse thing MTG has ever done and having been with MTG since the beginning , I do know what I am talking about. Add the fact that I have been tracking my games since before hand smoothing I can honestly tell you mana *****/flood was less of an issue with the old shuffler. So either your development dept has no clue what they…
16 votes -
The game is cheating
The last few games while playing the game will either not allow me to take my full turn, and will allow opponent's creatures to do damage as if they have trample even though they don't.
2 votes -
Crash crash crash
My idea is to make the game not crash. I was in a good, close game and it just froze up. Now I’m down in the draft and I shouldn’t me. It’s depressing.
17 votes -
6 votes
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