MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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5972 results found
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Arena Crashing
Since the last update arena is crashing constantly when trying to start a new round of BO1
30 votes -
intentional stalling
players stalling ou the game when thye have no hand and no graveyard. stop rewarding slow players who eat at their desktops THAKS!
11 votes -
Support for Infinite Combo Win
Please add support for Infinite Combo victories. Just add a button that allows us to demonstrate the combo, then allow us to iterate that several times until needed. I've lost several matches where I've had the combo to win, but was timed out. Iteration isn't necessary, but demonstration of the combo, and declared victory should be added.
17 votes -
Game is BROKEN
Aside from the OBVIOUS fact that this game is so **** rigged and broken, I'm not sure why I even post about this bug, but MAYBE the hackers can have a better game if it gets fixed. Whenever I close out of this terrible excuse of Magic, it freezes, Now, I know most people quit out by ALT+f4 of this trash, but it still should not lock up EVERY **** TIME.
9 votes -
surveil
attempting to play any card that discards chosen card from opponents hands or retrieves cards from graveyard prompts a surveil since im not surveiling the game freezes. this has happened 4 times in 4 games. time out and lost each time
14 votes -
Daily Quests Timer
My daily quests aren't updating. The timer just keeps on refreshing. It is very annoying because I am trying to grow my account and one of my favourite things to do in MTGA is the daily rewards grind. Please fix it.
21 votes -
Crashing on entering match
I just experienced a bug, which caused the game to crash and quit, right upon entering a limited match.
I am on a Mac, running MacOS Catalina. It was a Phyrexia Premier Draft.It seemed like the game had matched me with an opponent, and right as the match was about to load, the game crashed and quit.
This happened twice in a row, IE I reopened the game and it immediately went to a matchmaking/loading screen, and then just as the match was about to start it crashed and exited again.
I did not reopen the game again, and waited around half an hour, and then when I just opened the game again, I had 3 losses in the draft.
My record before this crash was 4-2.I haven't clicked "claim prize" for this draft yet, but I probably will soon as I would like to play another draft.
Is it possible to be reimbursed somehow for the missed game and missed potential of gems from more wins?
Thank you.
---I just tried to upload the .crash file which I created but it would not upload, saying: The following files are not supported and have been removed: ....
I just experienced a bug, which caused the game to crash and quit, right upon entering a limited match.
I am on a Mac, running MacOS Catalina. It was a Phyrexia Premier Draft.It seemed like the game had matched me with an opponent, and right as the match was about to load, the game crashed and quit.
This happened twice in a row, IE I reopened the game and it immediately went to a matchmaking/loading screen, and then just as the match was about to start it crashed and exited again.
I did not reopen the game again, and…10 votes -
Uncommon card rewards after 80lvl
Good day! Mastery pass levels above 80 are not yielding the Uncommon card rewards. Please fix.
20 votes -
Unable to play Instants on my opponents turn
I'm unable to cast instants or flashed spells during my opponents turns.
25 votes -
timer issue
Timer Issue when not in control.
I had a card that when milled into the graveyard puts graveyard back into deck. So this little mill combo didn't bother me. However My timer kept going down when I had no control of the board to warrant any action. It went down Twice and I couldn't chose or do anything auto passing should be an option for auto resolve as well.Device: PC
Experiencing: Timer not in control depleting and automatic win condition if other player exploits.
Expected results: Timer only goes down during players ability for action
No current work around Game breaking exploitable bug.Timer Issue when not in control.
I had a card that when milled into the graveyard puts graveyard back into deck. So this little mill combo didn't bother me. However My timer kept going down when I had no control of the board to warrant any action. It went down Twice and I couldn't chose or do anything auto passing should be an option for auto resolve as well.Device: PC
Experiencing: Timer not in control depleting and automatic win condition if other player exploits.
Expected results: Timer only goes down during players ability for action
No current work around…13 votes -
Historic without alchemy
I would love to play historic, but I hate alchemy and how cards are balanced for historic. Can we get a historic without alchemy or alchemy balanced cards?
57 votes -
Arena rng isnt random
The draws are obviously manipulated, idk what your going for but it's not natural, I've been tweaking the land bases and all I can say is after two decades of playing paper and six months of arena there is something off and it feels suspect, I hope it's just me but I wouldn't be surprised if it was by design the way these games shake out. So my suggestion is stop it I guess, I'm not having fun and im frustrated more than not, my trust in your company is wavering well beyond this issue and I really doubt I'm the only one, if I am then I'm sorry for whatever I did
The draws are obviously manipulated, idk what your going for but it's not natural, I've been tweaking the land bases and all I can say is after two decades of playing paper and six months of arena there is something off and it feels suspect, I hope it's just me but I wouldn't be surprised if it was by design the way these games shake out. So my suggestion is stop it I guess, I'm not having fun and im frustrated more than not, my trust in your company is wavering well beyond this issue and I really doubt I'm…
17 votes -
Keep alchemy cards the **** in alchemy
the audacity of putting broken alchemy cards that conjure extra cards into your deck/hand/graveyard out of thin ******* air is a spit in the ******* face.
24 votes -
instant not castable
one white, one other mana open, it's an instant, but couldn't cast it
See Log.
35 votes -
Mono red cheaters
Game is definitely rigged. Mono red players are definitely sucking off developers for perks.
10 votes -
sudden game freeze/crashy
every once in a while the game will freeze and either eventually force close or i close
23 votes -
Gems Purchase Fails
Can’t buy gems
26 votes -
Connection lost
I get a "connection lost" message every time I open MTGA on the PC or on mobile. This is not a Problem with my Internet or Firewall.
44 votes -
unable to play instant
Hello
Playing a quick draft game the computer didn't let me the opportunity to play an instant and a enchant with flash too in the attack phase. result 2 games lost. First time I have seen this. Please resolve asap.thank you
14 votes -
Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game-
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4,658 votes -
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